RE: Re-installation of SBS Monitoring causing store.exe report to

Thank you Charles for your thorough response.

I have already re-installed the monitoring tools. It was corrupt and could
not be repaired.

That being said, I am getting the store.exe memory report in the morning
reports emailed to me.


There is nothing really in the event log. I was inquiring do I need to
reinstall the hotfix described in the article? I have installed it before,
however I did not know if re-installing the sbsmonitoring tool would require
it.

Will it hurt anything to reinstall the hotfix?

Thanks so much.

JCoria
""Charles Yang [MSFT]"" wrote:

> Hi John,
>
> Welcome to the SBS newsgroup.
>
> According to your description, I understand that you receive the store.exe
> error in event view. If I am off base, please let me know.
>
> Before we go any further, could you paste your detailed error information
> to the newsgroup, so that we can offer the exact solution for to solve the
> issue?
>
>
> Just from your description, can I assume it is memory alert error in the
> event view after you installs the Exchange 2003 SP1?
>
> Generally speaking, after you install Microsoft Exchange Server 2003
> Service Pack 1 (SP1), a performance monitoring program that you run may
> generate an alert or a report to indicate that the Store.exe process uses
> much more memory than it did before you installed SP1. Typically, the
> monitoring program reports that the Store.exe process uses more "private
> bytes" memory than it used before you installed SP1. It is an expected
> error after apply the Exchange SP1, it is not necessary to reinstall the
> monitoring components, if you want to eliminate the error, you can modify
> your performance monitoring program to increase the private bytes memory
> threshold for the store.exe process, you can refer to the following KB
> article for more detailed steps:
>
> 867628 Monitoring programs report that the Store.exe process consumes
> http://support.microsoft.com/?id=867628
>
> For the Small Business Server 2003, Microsoft has release a specific update
> for this issue. You could refer to this KB for the information of this
> issue in SBS 2k3 system.
>
> You could just download this hotfix in the following links to resolve it.
>
> http://www.microsoft.com/downloads/details.aspx?FamilyId=0FE89C95-E767-428C-
> 8621-6A586C655EE3&displaylang=en
>
> If the error messages is not the same as the memory alert, could you tell
> us why you want to reinstall the monitoring and reporting tools on SBS
> 2003, please also paste the detailed information to newsgroup, so that we
> can isolate the issue more clearly.
>
> As your convenience, I would like to give you some KB articles related to
> the store.exe:
>
> 872963 Microsoft Exchange Information Store service crashes periodically
> after you install Exchange Server 2003 SP1
> http://support.microsoft.com/default.aspx?scid=KB;EN-US;872963
>
> 830602 Exchange Server 2003 Information Store service stops responding
> http://support.microsoft.com/default.aspx?scid=kb;en-us;830602
>
> 833817 Store.exe quits unexpectedly and you cannot access any mailbox on an
> Exchange Server 2003 computer
> http://support.microsoft.com/?id=833817
>
> I appreciate your understanding on this issue, if you have any further
> concerns, please let me know. I am here waiting for your updates.
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
.

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