RE: Re-installation of SBS Monitoring causing store.exe report to show
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Fri, 27 May 2005 10:14:24 GMT
Hi John,
Welcome to the SBS newsgroup.
According to your description, I understand that you receive the store.exe
error in event view. If I am off base, please let me know.
Before we go any further, could you paste your detailed error information
to the newsgroup, so that we can offer the exact solution for to solve the
issue?
Just from your description, can I assume it is memory alert error in the
event view after you installs the Exchange 2003 SP1?
Generally speaking, after you install Microsoft Exchange Server 2003
Service Pack 1 (SP1), a performance monitoring program that you run may
generate an alert or a report to indicate that the Store.exe process uses
much more memory than it did before you installed SP1. Typically, the
monitoring program reports that the Store.exe process uses more "private
bytes" memory than it used before you installed SP1. It is an expected
error after apply the Exchange SP1, it is not necessary to reinstall the
monitoring components, if you want to eliminate the error, you can modify
your performance monitoring program to increase the private bytes memory
threshold for the store.exe process, you can refer to the following KB
article for more detailed steps:
867628 Monitoring programs report that the Store.exe process consumes
http://support.microsoft.com/?id=867628
For the Small Business Server 2003, Microsoft has release a specific update
for this issue. You could refer to this KB for the information of this
issue in SBS 2k3 system.
You could just download this hotfix in the following links to resolve it.
http://www.microsoft.com/downloads/details.aspx?FamilyId=0FE89C95-E767-428C-
8621-6A586C655EE3&displaylang=en
If the error messages is not the same as the memory alert, could you tell
us why you want to reinstall the monitoring and reporting tools on SBS
2003, please also paste the detailed information to newsgroup, so that we
can isolate the issue more clearly.
As your convenience, I would like to give you some KB articles related to
the store.exe:
872963 Microsoft Exchange Information Store service crashes periodically
after you install Exchange Server 2003 SP1
http://support.microsoft.com/default.aspx?scid=KB;EN-US;872963
830602 Exchange Server 2003 Information Store service stops responding
http://support.microsoft.com/default.aspx?scid=kb;en-us;830602
833817 Store.exe quits unexpectedly and you cannot access any mailbox on an
Exchange Server 2003 computer
http://support.microsoft.com/?id=833817
I appreciate your understanding on this issue, if you have any further
concerns, please let me know. I am here waiting for your updates.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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