Re: Event 1004 store.exe
- From: <wedor>
- Date: Mon, 23 May 2005 07:42:01 -0500
There is no reply to a telnet session at the external IP, as a test I tried
a known working server to make sure that I was doing this correctly, the
known working server responded.
""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:RLIkxs4XFHA.3928@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Rogue,
>
> Thanks for updates.
>
> Thanks again for so much effort in this issue.
>
> Based on my research, the event 119 can be safely ignore, it does not
> offer
> any information to you. Also as I know, this event will be removed in the
> SBS SP1.
>
> Event 7010 this issue might be caused by the third part anti virus
> software, you could stop the TrendMicro as a test to see if this event can
> be cleared:
>
> Suggestion 1: Disable any third-party anti-virus software.
> ==================================================
>
> Disable all the third-party anti-virus software and service to check the
> issue again. e.g. Trend Micro Interscan Virus Wall.
>
> Suggestion 2: Remove the IP address of the external NIC on the access tab
> from the properties of the SMTP virtual server.
> ============================================================================
> ===============================
>
> 1. Click Start, click All Programs, click Microsoft Exchange, and click
> System Manager.
> 2. Expand to Servers\server name\Protocols\SMTP in the left panel,
> right-click Default SMTP Virtual Server, and click Properties.
> 3. Select Access tab, click Connection button, and remove the IP address
> of
> the external NIC.
>
> After performing all the steps above, please check the issue again. If the
> issue persists, I strongly recommend you refer to this Knowledge Base
> article to determine whether the Small Business Server is an Open SMTP
> Relay:
>
> 324958 HOW TO: Block Open SMTP Relaying and Clean Up Exchange Server
> SMTP -
> http://support.microsoft.com/?id=324958
>
> Also you could you try to make a clean reboot in my previous post to see
> if
> the event 1004 can be cleared, then you can add the services one by one to
> see which service caused the issue. I know it might be difficult you to
> test it. I appreciate your understanding and time to cooperate with us on
> this, we have some similar issue which is caused by the third part
> services.
>
> Hope the above information helpful, if you have any further concerns or
> issue please let me know. I am glad to be any further updates. Your
> satisfaction is our top goal.
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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>
.
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