Re: Backup Question

Hi Mon,

Thank you for using SBS newsgroup.

>From the description, I understand that you also have issue with the VSS
when you perform the backup using veritas EXEC.

First of all, please install the following hotfix to see if there is any
help.

How to turn on the Exchange writer for the Volume Shadow Copy service in
Windows Small Business Server 2003 -
http://support.microsoft.com/?id=838183'.

If the issue still persists, I would suggest that you open a new post for
this issue since this issue may be different and tough. In the new post,
our support engineers can concentrate fully on your issue.

If you still want to continue this thread, please help me collect the
following information to isolate the issue:

1. You have mentioned that the issue is caused by VSS, so what is the error
message or event log about the VSS error?

2. Check in the service console, make sure that the startup type of "Volume
shadow copy" service is manual.

For your information:

How to troubleshoot the error "A failure occurred querying the Writer
status" (a000fed1 HEX or e000fed1 HEX) using VSSADMIN
http://seer.support.veritas.com/docs/261993.htm

NOTE: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.


If you have any questions please do not hesitate to let me know.

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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