RE: Help configuring Eicon Analog fax board

Hi,

Thank you for posting here.

First of all, please make sure that the new device has been signed by Windows Server 2003.

To check Windows Server 2003 HCL list, please go to:
http://www.microsoft.com/hcl

Based on my research, it turns out that the device is not compatible with Windows Server 2003.
If you would, please change a compatible device for Windows Server 2003.

Then, please obtain the latest driver and software for the device and test the feature again.

[Note] More information for your reference:
Third-party fax program cannot send faxes in Microsoft Small Business Server 2003
http://support.microsoft.com/kb/875432
Frequently Asked Questions About Windows Small Business Server 2003
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.mspx

I hope the above info helps and we look forward to your update.

Bill Peng
MCSE 2000, MCDBA
Microsoft CSS Online Newsgroup Support

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>Subject: Help configuring Eicon Analog fax board
>Date: Thu, 19 May 2005 13:13:01 -0700
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>I recently installed a new Eicon Diva Analog 4-port server board onto our SBS
>2003 server. It appears correctly in Device manager but MS Fax is not
>recognizing it as a valid fax modem. Do I need to uninstall and reinstall
>the fax server software entirely or is there perhaps a way that I can force a
>recognition of the new board.
>
>thanks in advance.
>


.

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