Re: Backup Question
- From: Mon <Mon@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 19 May 2005 08:54:11 -0700
Hi Marina,
Thanks for the replies. The problem I'm having is that Veritas backup exec
9.1 (completely upto date with updates) is failing the backups because of
VSS. The summary I get on the email first is: "A failure occurred querying
the Write r status", within the actual veritas report, the message is:
"Backup - Shadow?Copy?Components Shadow?Copy?Components - A failure occurred
querying the Writer status". ( I actually have the report from veritas for
every backup, I get them e-mailed to me automatically).
I contacted Microsoft and got the fix, installed it and still am getting the
same message errors. SQL is running on the server, but I did not install it
or maintain it, another company does that (it's used for a document imaging
system used on the premises). SQL has always been there, it's only lately
that this problem has started to ocurr (I mean Veritas used to fail on and
off, but never 3 weeks in a row failed on VSS).
Thanks again.
Mon.
"Marina Roos [SBS-MVP]" wrote:
> Hi Mon,
>
> If you had to call MS to get this hotfix, and it isn't doing what it is
> supposed to do, you should be able to call back and ask about it.
> I have lost the history of the thread, so I can't remember which exact error
> message you had. What hardware are you using? Are the SQL databases in
> simple mode (if you have SQL server installed)?
>
> --
> Regards,
>
> Marina Roos
> Microsoft SBS-MVP
> One of the Magical M&M's
> www.smallbizserver.net
> Take part in SBS forum:
> http://www.smallbizserver.net/Default.aspx?tabid=53
>
> "Mon" <Mon@xxxxxxxxxxxxxxxxxxxxxxxxx> schreef in bericht
> news:A5D4EEA6-0F9E-43BB-95FD-3171A565C2DD@xxxxxxxxxxxxxxxx
> > Hi Marina,
> > I got the fix from Microsoft but unfortunately has not solved the problem.
> > Every backup fails and gives the same error message. I don't know what to
> do
> > anymore, do you know of any other fix that is out there? I have searched
> and
> > found nothing.
> > Veritas point the finger at Microsoft.
> > Thanks.
> > Mon.
> >
> > "Marina Roos [SBS-MVP]" wrote:
> >
> > > Hi Mon,
> > >
> > > Call again. That fix is for W2k3 server and SBS 2003 is based on that.
> > >
> > > --
> > > Regards,
> > >
> > > Marina
> > > Microsoft SBS-MVP
> > > One of the Magical M&M's
> > >
> > > "Mon" <Mon@xxxxxxxxxxxxxxxxxxxxxxxxx> schreef in bericht
> > > news:DE0EA486-9439-4B5A-BFAC-0800D2A20ED7@xxxxxxxxxxxxxxxx
> > > > Hi, I have exactly the same problem, but I use Veritas Backup Exec
> 9.1,
> > > and
> > > > it is completely upto date.
> > > > Veritas pointed us to a Windows VSS problem and asked us to contact
> > > > Microsoft to obtain a hotfix for the problem. I have checked out the
> > > Article
> > > > and hotfix recommended, but I have Windows SBS 2003 Premium and I rang
> > > > Microsoft to obtain this hotfix and they won't give it to me because
> the
> > > > article does not say that it is compatible with this version.
> > > > Do you know of any other hotfix that would be applicable to SBS 2003
> > > premium
> > > > that would help us get our backups running properly? I have searched
> > > > everywhere and can't find this. In the mean time all our backups fail
> > > > because of the Shadow Copy Components.
> > > > Thanks in advance,
> > > > Mon
> > > >
> > > > "Jerry zhao (MSFT)" wrote:
> > > >
> > > > > Hi Anthony,
> > > > >
> > > > > Thanks for your posting and thank Marina for the answer.
> > > > >
> > > > > Marina is quite right, you can solve this problem by install the
> > > following
> > > > > hotfix:
> > > > >
> > > > > A Volume Shadow Copy Service (VSS) update package is available for
> > > Windows
> > > > > Server 2003
> > > > > http://support.microsoft.com/?id=833167
> > > > >
> > > > > For more information about the SBS Backup Wizard for backing
> > > up/restoring
> > > > > on the SBS server
> > > > >
> > > > > Backup and Restore Whitepaper:
> > > > >
> > >
> http://download.microsoft.com/download/b/d/8/bd8e1a40-d202-429a-8eb7-26300d6
> > > > > 2bcc9/BKU_BkupRstr.doc
> > > > >
> > > > > Backup Operation Fails When You Back Up Exchange Server 2003
> Databases
> > > and
> > > > > System State Information at the Same Time
> > > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;820272
> > > > >
> > > > > If there is anything else that I can do for you, please feel free to
> > > > > contact me, and I will be happy to help!
> > > > >
> > > > > Best regards,
> > > > >
> > > > > Jerry Zhao (MSFT)
> > > > >
> > > > > Microsoft CSS Online Newsgroup Support
> > > > >
> > > > > Get Secure! - www.microsoft.com/security
> > > > >
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> > > > > that others may learn and benefit from your issue.
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> > > > > This posting is provided "AS IS" with no warranties, and confers no
> > > rights.
> > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>
.
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