RE: Cannot install fax service

Dear Charles,
Thanks for the advice.
I have carried out as per your advice. I could configure fax service now. It
seems working. It would need further testing but I am travelling. More test
next week and let you know
Thanks again
--
SL Woo


""Charles Yang [MSFT]"" wrote:

> Hi Woo,
>
> Thanks for using this newsgroup.
>
> According to your description, I understand that when you want to configure
> the fax services on the SBS 2003 you encountered an error "fax services was
> not installed". If I am off base, please let me know.
>
> Generally speaking, this issue might be caused by the fax services
> component is not configure correctly, please follow the steps below to
> solve the issue:
>
> 1. Run the services.msc on the command line and check if the fax
> service is started, if the fax service is not start, please try to start it
> and set it to automatic start. If there is no fax service in the list,
> please follow the steps below to reinstall fax services.
>
> 1. Access SBS Integrated setup wizard through Add/Remove Programs,
> and then choose to Remove ''Fax Services''.
> 2. Reinstall ''''Fax Services''''.
> 3. Rename Program Files\Microsoft Windows Small Business Server\fax
> to fax.old if the folder exists.
> 4. Double click FaxCfg.msi from CD3\SBS\fax
> 5. Open Command Prompt, refer to the steps below to registry
> faxcfgc.dll
> Click Start, click Run, type "cmd" without the quotation marks, and
> press OK.
> Refer to this folder: C:\Program Files\Microsoft Windows Small
> Business Server\fax
> regsvr 32 faxcfgc.dll
> 6. Re-run Fax Configuration Wizard to configure Fax service.
>
> I appreciate your taking the time to perform the tests and pastes the
> results as your earliest convenience. If you have any further issue, please
> let me know. I am here waiting for your updates.
>
> Best regards,
>
> Charles Yang (MSFT)
>
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.

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