Re: RWW - monitor help desk and admin company website don't work

Hi David,

Thank you for your reply.

According to your description, I understand that both Helpdesk and Company
website working fine through RWW now,otherwise,you have some other
questions about RWW and SharePoint.If this is not your concern, please
don't hesitate to let me know.

1. Does RWW not take the credentials and pass these for use by the Company
website?

Based on my research,When users navigate their browsers to the Remote Web
Workplace web site, they are first presented with a forms-based
authentication logon page. Users are required to enter a valid domain user
name and password. The page does not request the domain name; during the
authentication process, the existing SBS domain name will be forwarded with
the user's log on credentials.

During the rendering of the logon page, Internet Explorer's credential
cache is cleared. This is done to prevent conflicts with any existing
cached credentials and sites on the server, such as OWA, which may use NTLM
credentials.

So when you click View my company's internal Web site link,Users will
always be prompted for user name and password if they are accessing
SharePoint outside of the SBS network.

2. How to get the Sharepoint stuff to 'reappear' in the CEICW once more or
isn't that possible with ISA?

It is cannot.Based on my research,when we installed ISA in SBS premium
server, the "Windows SharePoint Services intranet site" option is not
appear in the CEICW. It's must manually publish Companyweb site by using
ISA publish for the best security.You can refer to the KB article.
838304 How to publish http://Companyweb to the Internet by using ISA Server
2000 on a server that is running Windows Small Business Server 2003,
Premium Edition
http://support.microsoft.com/?id=838304

I hope this helps. If you have any questions or concerns, please do not
hesitate to let me know.
I am always happy to be of further assistance.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>From: "David Elders" <david_elders@xxxxxxxxxxxxxxxxxx>
>References: <uE2oUyLVFHA.3532@xxxxxxxxxxxxxxxxxxxx>
<mWdxtQVVFHA.3336@xxxxxxxxxxxxxxxxxxxxx>
<#5l2BxlVFHA.3152@xxxxxxxxxxxxxxxxxxxx>
>Subject: Re: RWW - monitor help desk and admin company website don't work
>Date: Wed, 11 May 2005 21:58:49 +0100
>Lines: 37
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.2527
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2527
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>Message-ID: <#tMUtymVFHA.4076@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: 82-41-200-251.cable.ubr11.edin.blueyonder.co.uk
82.41.200.251
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:117914
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Update as promised...
>
>>> 2. Can you connect to Companyweb by http://companyweb.
>>
>> Yes. No problem from Server itself. Will also test from laptop VPN'd in
>> this evening and update thereafter.
>
>VPN'd in from laptop - can bring up companyweb no problems across VPN
>link...
>
>>> 4. If only Monitor Help Desk and Administer the company's internal Web
>>> site don't work, I think this issue maybe relate to SharePoint SP1
>>> installation.
>>> Please try to resolution this issue based on KB 841216.
>>> 841216 "0x80040E14" or "HTTP 500" error message when you connect to
>>> your Windows SharePoint Services Web site after you install a Windows
>>> SharePoint Services service pack or a security update
>>> http://support.microsoft.com/default.aspx?scid=kb;en-us;841216
>>
>> Will try this this evening and update thereafter.
>
>That fixed it! Both Helpdesk and Company website working fine through RWW
>now. I do get prompted for a username/password when I first try to access
>the Company website - any ideas about that? Does RWW not take the
>credentials and pass these for use by the Company website? Not a major
issue
>at any rate but be nice to 'tidy up'...
>
>>
>> Since the installation of Exch SP1 and Sharepoint SP1 this is not an
>> option in the CEICW. It doesn't appear in the list of options to enable
>> access to in the Firewall section of the wizard... I'm assuming that's
>> obviously fairly central to all of this!
>
>Any idea how to get the Sharepoint stuff to 'reappear' in the CEICW once
>more or isn't that possible with ISA/etc...?
>
>
>

.

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