RE: Unable to print on ports 9100/515

Hi Charles,
Thanks for your reply. The printer is actually inside the domain, and has
been assigned a static IP within the DHCP scope, but above the others in use.
We are unable to print to it from machines within the domain, and don't need
to print from machines outside the domain.

Is the protocol definition for outbound on port 9100 and 515 actually trying
to send those requests outside the domain? The printer installation person
is the one that created those, and he said they were needed.

In this case, is it still a good idea to publish the printer? I really
don't want to open up security holes that are not needed, and we do not want
to print from outside the domain. Just inside. I am not really sure why ISA
would be involved, but we did not know where else to look.

Perhaps I will try removing the protocol definitions for outbound, and then
try to publish the printer. I will let you know if either of those things
work.
Thanks,
Laura

""Charles Yang [MSFT]"" wrote:

> Hi Laura,
>
> Welcome to the newsgroup.
>
> According to your description, I understand that you could not perform
> printing inside the domain.
>
> Before we go any further, could you tell us the location of the network
> printer, it located inside the SBS domain or outside the domain, as we
> found you create a port for outbound direction, if the printer is put
> inside the domain it is no need to create a port for outbound direction.
>
> Generally speaking, if the printer is located inside the domain you need to
> publish the network printer with ISA server, it seems you create the
> protocol ports as outbound, you need to change it to the inbound. As your
> convenience, I would like to offer you a KB article, this article describe
> the detailed steps to publish a TCP/IP network printer through ISA, you can
> refer the KB below to confirm your steps and test again:
>
> 306071 How to Publish a TCP/IP Printer Behind ISA Server
> http://support.microsoft.com/?id=306071
>
> If you have not run the CEICW before, I suggest you follow the KB article
> below to run the CEICW again, it will automatically configure the standard
> port on the SBS 2003 and correct the misconfiguration on the SBS 2003
> network:
>
> 825763 How to configure Internet access in Windows Small Business Server
> 2003
> http://support.microsoft.com/?id=825763
>
> Hope the above information helpful. In the meantime, if you have any other
> concerns, please let me know. I am glad to be any further help.
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
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> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
.

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