Re: SBS2000 server BSOD when local machine uses Citrix Client
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Thu, 12 May 2005 09:46:09 GMT
Hi, Christopher
Thanks for updates.
The memory dump is an complex task( different one by one, have no common
steps so you need a more efficient support to help you do the task, due to
many factor we can not do it in the newsgroup. So the best way for you is
to contact the local CSS group for phone support,
A suggestion would be to contact Microsoft Customer Support Services
viatelephone so that a dedicated Support Professional can assist with
yourrequest. Please be advised that contacting phone support will be a
chargedcall. However, if you are simply requesting a hotfix be sent to you
and noother support then charges are usually refunded or waived.
To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
I am sorry for any inconvenience, due to this issue through not very hard
but it need to perform memory dump and we can not solve this kinds of issue
only in newsgroup. Because it vary from client to client, so the best way
for you is to call CSS. I appreciate your understanding on this issue.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
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