Re: SBS2000 server BSOD when local machine uses Citrix Client
- From: "ThereIsNoTry" <nospam@xxxxxxxxxxxx>
- Date: Wed, 11 May 2005 17:20:59 GMT
Hello Charles:
Thanks for the detail and links.
Only one of the specific links comes close to clear relevance but the
offending addresses are somewhat different.
The general check list of things to try is good and we'll probably get to
that if all else fails but the system has had a remarkably good, clear,
clean history and the problem did not present itself until the ISA changes
were made and the Citrix client began to be used so I'm pretty certain that
that's the originating source.
I was hoping that someone else 'out there' might have had a similar issue or
might know a more direct fix before I begin a broad spectrum approach of
disabling drivers that have been fine until now.
The links you posted often had specific drivers attached to the errors. I've
been unable to isolate those yet. They aren't in the error message or the
log file. Debugging the dump files is new to me. Do I have to run the
debugging on the system that created the errors or can I do the analysis on
a separate machine? Are there any caveat's, warnings, etc. of putting the
MS debugging tools (Windbg, the symbols, etc.) on a production server?
christopher*
""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:uzI9dQgVFHA.388@xxxxxxxxxxxxxxxxxxxxxxxx
> HI,
>
> Welcome to use the SBS newsgroup.
>
> According to your description, you encountered some issue in your SBS 2000
> server.
>
> Generally speaking, Stop message 0x000000D1 Descriptive text:
> DRIVER_IRQL_NOT_LESS_OR_EQUAL Usual cause: An attempt was made to touch
> pageable memory at a process internal request level (IRQL) that was too
> high. This is usually caused by drivers using improper addresses.
> Kernel-mode drivers are forbidden to access pageable memory at a high
> IRQL.
>
> This error can occur in various cases. I have included some articles that
> may help:
>
> 888825 The server restarts, and you receive a "STOP 0x000000D1" error
> message in Small Business Server 2000
> http://support.microsoft.com/?id=888825
>
> 293077 Error Message: STOP 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL
> http://support.microsoft.com/?id=293077
>
> 293161 "STOP 0x000000D1" When Passing Fragmented Packets Without NAT
> http://support.microsoft.com/?id=293161
>
> 831694 You receive a "STOP 0x000000D1" error message in Windows Server
> 2003
> or in Windows 2000 Server
> http://support.microsoft.com/?id=831694
>
> 282271 "Stop 0X000000D1" Message in Atmlane.sys
> http://support.microsoft.com/?id=282271
>
> 302400 STOP 0x000000D1 Error Message When You Run Compaq Teaming
> http://support.microsoft.com/?id=302400
>
> You can also try the solutions in the following page to troubleshoot the
> issue:
>
> Troubleshooting specific Stop messages
> http://www.microsoft.com/resources/documentation/WindowsServ/2003/standard/p
> roddocs/en-us/Default.asp?url=/resources/documentation/WindowsServ/2003/stan
> dard/proddocs/en-us/troubleshooting_specific_stop_messages.asp
>
>
> There are also some methods to troubleshoot this issue:
>
> 1. Disable all third-party filter drivers, such as backup programs, virus
> scanning programs, and disk utilities.
>
> 2. Make sure that you are using hardware that appears on the Windows
> Hardware Compatibility List (HCL). To view the latest Windows HCL, visit
> the following Microsoft Web site: http://www.microsoft.com/hwdq/hcl/
>
>
> 3. A suggestion would be to contact Microsoft Customer Support Services
> via
> telephone so that a dedicated Support Professional can assist with your
> request. Please be advised that contacting phone support will be a charged
> call. However, if you are simply requesting a hotfix be sent to you and no
> other support then charges are usually refunded or waived.
>
> To obtain the phone numbers for specific technology request please take a
> look at the web site listed below.
>
> http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
>
>
> Hope the above information helpful, if you have any further issue, please
> let me know. I am here waiting for your updates.
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
.
- Follow-Ups:
- Re: SBS2000 server BSOD when local machine uses Citrix Client
- From: "Charles Yang [MSFT]"
- Re: SBS2000 server BSOD when local machine uses Citrix Client
- References:
- SBS2000 server BSOD when local machine uses Citrix Client
- From: ThereIsNoTry
- RE: SBS2000 server BSOD when local machine uses Citrix Client
- From: "Charles Yang [MSFT]"
- SBS2000 server BSOD when local machine uses Citrix Client
- Prev by Date: Static IP?
- Next by Date: Re: Take ownership of files/folders give a not enought space error.
- Previous by thread: RE: SBS2000 server BSOD when local machine uses Citrix Client
- Next by thread: Re: SBS2000 server BSOD when local machine uses Citrix Client
- Index(es):
Relevant Pages
|
