RE: Event ID 7024

Hi Andrew,

Thank you for posting in SBS newsgroup.

>From your description, I understand that you see the event log "Exchange
Information Store Service terminated with server specific error 0 Event ID
7024" when you recovery SBS2003.

I would like to emphasis the following points based on my research:

1. The supported way to backup and restore SBS is described in the
following document:

Backing Up and Restoring Windows Small Business Server 2003
http://download.microsoft.com/download/b/d/8/bd8e1a40-d202-429a-8eb7-26300d6
2bcc9/BKU_BkupRstr.doc

2. There are many known issues if using ArcServe to backup and restore the
Exchange data and this may cause the issue.

We will try our best to provide the assistance. However, if the problem
cannot be resolved after performing all troubleshooting steps, you may need
to reinstall SBS in the future.

Since many possibilities may cause this issue, please perform the steps in
the following articles to see if the issue can be resolved:

285116 Exchange Store Does Not Start: Errors 7024, 1026, 9542, and 5000
http://support.microsoft.com/?id=285116

328645 : Error 0xc004038a Occurs and Information Store Does Not Start
http://support.microsoft.com/?id=328645

822579 Event ID 7024 After You Install Exchange Server 2003, and Exchange
http://support.microsoft.com/?id=822579

283179 Information Store Does Not Start with Service-Specific Error 0 (Zero)
http://support.microsoft.com/?id=283179

295623 Exchange Setup Fails with Error 0x80070422
http://support.microsoft.com/?id=295623

823163 "Setup Cannot Locate a Qualifying Global Catalog Server" Error
Message
http://support.microsoft.com/?id=823163

If the problem still persists, please check if there are any other error
messengers because this issue usually appears with other errors at the same
time. Please check if there are other issues in the Application event log
and System event log. If so, please post the detailed error messenger to
newsgroup.

Hope the information help.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Andrew Gericke" <amgerick@xxxxxxxxxx>
| Subject: Event ID 7024
| Date: Wed, 11 May 2005 01:24:06 +0200
| | Newsgroups: microsoft.public.windows.server.sbs
||
| Hi,
|
|
| We are in the process of performing a disaster recovery. We use ArcServe
as
| a backup solution. Since we do not have the full Disaster Recovery agent,
| our approach was to reinstall SBS2003 from the CD's. This went fine. We
then
| used ArcServe in Active Directory restore mode and restored the system
| state. From this point on, the exchange information store service will
not
| start. The following appears in the event log.
|
| Exchange Information Store Service terminated with server specific error
0
| Event ID 7024.
|
| The articles on the MS website are a little confusing on eactly why we
are
| getting this error.
|
| Until we can get the Exchange store started again, we cannot restore the
| ArcServe exchange backup.
|
| Any help would be much appreciated.
|
| Thanks
|
| Andrew
|
|
|

.

Relevant Pages

  • Re: Error c1041724 SBS 2000
    ... Exchange Domain Server: Full ... I have tried to disable McAfee antivirus and then restart information store ... service and tried to mount database. ... Attemting to start the Microsoft Exchange Information Store "First Storage ...
    (microsoft.public.windows.server.sbs)
  • Re: big problem after applying critial updates remotely
    ... Can you go into services and manually start any stopped Exchange service? ... > My policy was to apply critical updates to my test setup ... > The Microsoft Exchange Server computer is not available. ... > Microsoft Exchange Server Information Store ...
    (microsoft.public.windows.server.sbs)
  • Re: Transaction Log Growth in Exchange Server 2003
    ... that had been looping for months...finally discovered that by manually ... one Exchange 2003 Server on ... I moved old mailboxes into a different information store on another ...
    (microsoft.public.exchange.admin)
  • Re: ExMerge - What am I doing wrong?
    ... I then went into the user's exchange advanced tab that is being merged and made sure that they had Send/Receive available for that specific user. ... I also made sure that on the information store itself that the temporary Power User had full control and wasn't denied anything. ... I gave the user full control on the exchange server in the exchange management tool. ...
    (microsoft.public.windows.server.sbs)
  • Re: exchange 2003 problem
    ... Anything relevant in App Event log on the server? ... The problem starts after moving the exchange database from one drive ...
    (microsoft.public.exchange.admin)
Loading