RE: OWA Access & SMTP
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx (Crina Li (MSFT))
- Date: Tue, 10 May 2005 08:32:54 GMT
Hi Richard
Thank you for posting in SBS newsgroup.
>From your description, I understand you lose the OWA, Companyweb and send
emails externally after removing CRM. Firstly, please make sure that you
have followed the steps to publish the OWA, Companyweb and send emails
externally.
1. Expand Standard Management | To Do List.
2. Click Connect to the Internet in the right pane.
3. Navigate the wizard to Firewall and then select Enable firewall.
4. Click Next twice and then select Allow access to the following web site
services from the internet.
5. Make sure OWA, Outlook via the internet and Business Web site be
selected and click Next.
6. Click Create a new Web services certificate (input your FQDN as the web
server certificate) and then click Next.
7. Following the wizard to finish it.
Regarding you can not access OWA from internal network, we may try as
following:
1. Check DNS.
Try to ping the server name from a client and then check if the name
is resolved as IP address properly.
2. Check Host Header.
1) Open "Internet Information Services" from Administrative Tools.
2) Right-click "Default Web Site" and select "Properties".
3) Click "Advanced" and then check if there is any Host Header name
configured.
Host Header is used to verify the URL host name you are using. You can
provide the settings to me for investigation. For example, MYPC and MYSITE
are all resolved as 192.168.0.1 and the Host Header is configured as
MYSITE. In this case, only http://MYSITE/ will work and http://MYPC/ and
http://192.168.0.1/ cannot reach your Web site.
Regarding Outlook cannot send the email to the external recipients through
the Exchange server, you may refer to the following KB article:
326992 Outgoing SMTP Mail Messages Are Not Sent
http://support.microsoft.com/?id=326992
For your reference, I provided the following KB article:
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
In addition, have you received any error message when you access OWA and
send emails externally? Please also check the event log as following:
1. Select Administrative Tools and click Event Viewer.
2. In Event Viewer windows, click Application, double click related error
message and copy/paste them to the newsgroup.
[Note] You may modify the error message which contains your private
information.
I look forward to your reply. Thanks again!
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
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--------------------
| Thread-Topic: OWA Access & SMTP
| | From: "=?Utf-8?B?UmljaGFyZA==?=" <Richard@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: OWA Access & SMTP
| Date: Mon, 9 May 2005 10:57:17 -0700
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| I have had a problem with CRM & removed it.
| After doing so I lost the companyweb site, OWA & the ability to send
emails
| externally.
|
| I have been able to reinstall companyweb successfully after some help on
| this forum... many thanks.
|
| I have run the internet & email wizard but when I try & access OWA I get
the
| logon page but can not logon to the site this is both from the intranet &
| internet.
|
| Also when outlook is connected to exchange I am unable to send emails
| externally, internal emails to other users is fine.
|
| Can anybody point me in the right direction please.
|
.
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