Re: Backup Runner Problems

Thanks Grey, you were right - for some reason the drive (while listed in
Device Manager) was not being recognised by the backup application. I
uninstalled, rebooted - and there it was. However, despite all our hopes,
this time the error message was "The Media failed to mount". In the RSM,
there are only 2 tapes available in the free pool. I've attached the Log
File - it shows to me how little I know about tape backup!

Regards and Thanks
N. Hughes

9/05/2005 9:30 PM
-------------------------------
Date: 9/05/2005
Time: 9:30 PM
User: SYSTEM
-------------------------------

Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
Will enumerate on 7 media libraries found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
Will enumerate on 2 media types found.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
Will enumerate on 1 media types found.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
Found a tape media type in the library (4mm DDS).
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
Backup created on 9/05/2005 at 9:30 PM" /v:yes /r:no /rs:no /hc:on /m normal
/j "Small Business Server Backup Job" /l:s /p "4mm DDS" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
The requested media failed to mount. The operation was aborted.

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Monday, 9 May 2005 9:31 PM
Backup Runner finished.





"Grey Lancaster [SBS ROCKS Family Member]" <grey@xxxxxxxxxxxxxxxxxx> wrote
in message news:eu9ouf9UFHA.1044@xxxxxxxxxxxxxxxxxxxxxxx
> FWIW Here is a log from one that worked. The diff I see is when it starts
> enumerate'ing librarys. I wondering if you have mutiple tape drivers
> loaded/installed and it is trying to use one that is attached to nothing.
> (if that makes any sense)
>
> I would look in the removable storage managment stuff and see if you had
> any extra/orphaned Tape drives. Also look in device manager show hidden
> devices. Reboot the server and check the event logs and see if any tape
> drivers are failing to load.
>
> Grey
>
>
> Backup Runner started.
> NTMS session started successfully.
> EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
> Will enumerate on 3 media libraries found.
> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> Found an enabled library.
> InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
> Identify Media completed
> EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
> Will enumerate on 0 media types found.
> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> Found an enabled library.
> InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
> EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
> Will enumerate on 1 media types found.
> GetNtmsObjectInformation(NtmsPhysicalMediaInfo) succeeded.
> GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
> Found a tape media type in the library (Ecrix VXA-1).
> Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
> Windows Small Business Server\Backup\Small Business Backup Script.bks" /d
> "SBS Backup created on 5/6/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:on /m
> normal /j "Small Business Server Backup Job" /l:s /p "Ecrix VXA-1" /UM
> NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
> Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup01.log
>
>
> --
> Grey
> SBS ROCKS
> To join the worlds largest SBS user group
> http://groups.yahoo.com/group/sbs2k/
>
>
> www.smallbizserver.com
>
>
> "N. Hughes" <quadrantcomputerNOSPAM@xxxxxxxxxxx> wrote in message
> news:egpO$x5UFHA.548@xxxxxxxxxxxxxxxxxxxxxxx
>> Posted a request a few weeks ago but the thread went cold.
>> Issue: New SBS Std system, running HP Dat72i internal SCSI drive. Yes,
>> got latest drivers from HP - though that was a minefield with all sorts
>> of software on offer from their website -all I wanted was the correct
>> Windows 2003 drivers!) Anyway, the backup ran fine for 10 days straight -
>> used 10 blank, brand new tapes. Must mention that I was aware of the
>> travan issue re misidentifying drives, but that didn;'t seem to fit in
>> this case?
>> On Day 11, the customer inserted the first tape to be overwritten- it
>> failed. And has done ever since. Customer and we are in Panic Mode,
>> having to run manual backups (which work fine - but very frustrating on
>> a new system!)
>> A log is attached for those brave souls who may be able to help, thanks
>> all.
>>
>>
>> Backup Runner started.
>> NTMS session started successfully.
>> EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
>> Will enumerate on 3 media libraries found.
>> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>> Found an enabled library.
>> InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
>> Identify Media completed
>> EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
>> Will enumerate on 2 media types found.
>> GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
>> GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
>> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>> Unable to detect tape drive or tape media.
>> GetTapeMediaPoolName failed. (0x80070458)
>> GetBackupDestination failed. (0x80070458)
>> LaunchNTBackup failed. (0x80070458)
>> NTBackup finished the backup with errors.
>>
>> For more information about failed backups, see the article on
>> troubleshooting your backup at the following Web page:
>> http://go.microsoft.com/fwlink/?LinkId=18414
>>
>> Backup ended at Friday, 6 May 2005 9:30 PM
>> Backup error finished with error code 0X80070458.
>>
>> Cheers
>> N. Hughes
>>
>>
>
>


.

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