Re: Server off line - No reason

Wedor,

Sorry for the confussion. I replaced the batteries on all the APC right
before tax season started. I do this for prevenative maintenance for me
before tax season starts.

I have open the circuit breaker for the outlets and the server is fine.
Never shuts down, even when I had the UPS connect to the server.

Although I ready don't see the point behind restalling o/s, I thoutght maybe
something just got screwed up in its head.

The only hardware change has been the addition of an external storage unit
that required me to install another raid card, but the problem did exsist
before, it has only been happening more often.

An it person told me he thought it was the m/b starting to go, but the
compaw diag shoes that all is fine.

I'm at a lost here as to what to try next .....
--
Sal Candela


"wedor" wrote:

> APC only warrants their batteries for 1 year, after that you can experience
> this sort of problem if you have less than ideal power in the building.
>
> I don't see this as an SBS issue but rather a hardware issue, I can't see an
> re-install helping at all.
>
> Don't you have a separate newer UPS to plug all three cords into to rule out
> building power as an issue?
>
> Or, unplug the APC's from the wall while the server is running, what
> happens? If they are working correctly the server will keep running.
>
>
> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:B0E8EEAB-1EA1-49CD-8863-9556DCB8BEF3@xxxxxxxxxxxxxxxx
> > Wedor,
> >
> > WOW the server has gone two more times since yesterday.
> >
> > The APC are the are same one that I have used for two years. The server
> > has
> > three p/s all plug into seperate UPS.
> >
> > The building wireing hasn't change??
> >
> > I'm thinking of just wipping out and reinstalling the SBS. What do you
> > think?
> >
> >
> > --
> > Sal Candela
> >
> >
> > "wedor" wrote:
> >
> >> Maybe it is a multi-level issue, if there is a power problem in the
> >> building
> >> "and" the UPS is failing you would have your original problem, now that
> >> the
> >> UPS is gone if you have building power problems you would still be
> >> experiencing shutdowns, do you have a different UPS to plug in to rule
> >> out
> >> power problems?
> >>
> >>
> >>
> >> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:32CE99E2-FA96-4163-A6CB-B00B1F3D919C@xxxxxxxxxxxxxxxx
> >> > Wedor,
> >> >
> >> > Just thought I give you an update.
> >> >
> >> > I thought I had it beat with the APC unplug - server has been up since
> >> > then,
> >> > but today, server went down again. No reasons - no error - no apc.
> >> >
> >> > Does anybody believe in ghosts???
> >> >
> >> >
> >> > --
> >> > Sal Candela
> >> >
> >> >
> >> > "wedor" wrote:
> >> >
> >> >> I have had problems with APC UPS turning off servers (among other
> >> >> things),
> >> >> no warning, not events logged, it just powers off, replacing the UPS
> >> >> was
> >> >> the
> >> >> only fix.
> >> >>
> >> >> I no longer use or trust APC.
> >> >>
> >> >> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> >> news:35070553-D306-4296-9179-F5C563F66777@xxxxxxxxxxxxxxxx
> >> >> > Dave, thank you getting back to me.
> >> >> >
> >> >> > The server is VERY secure, but even if it were not, pushing the
> >> >> > power
> >> >> > switch
> >> >> > would cause the server to shut down the o/s first (good Compaq
> >> >> > configuration). Beside, Compaq servers have in/out push buttons, and
> >> >> > the
> >> >> > buttons is always in.
> >> >> >
> >> >> > I thought of the APC, and have disconnecting tonight.
> >> >> >
> >> >> > Overheating - the server room is a bit warm, but the power supplies
> >> >> > never
> >> >> > reach above 86'F (again Compaq has software that tells me so), which
> >> >> > I
> >> >> > know
> >> >> > is a bit warm, so I have a BIG TURBO fan running directly in front
> >> >> > of
> >> >> > server
> >> >> > while new A/C unit is being installed). Compaq also log that into
> >> >> > the
> >> >> > event
> >> >> > log which is not the case.
> >> >> >
> >> >> > The only thing added was a new internal raid card (which is
> >> >> > attatched
> >> >> > to
> >> >> > the
> >> >> > external storage unit) , but the problem was present before and
> >> >> > after
> >> >> > this
> >> >> > card was installed.
> >> >> >
> >> >> > Thank for the input
> >> >> >
> >> >> >
> >> >> >
> >> >> > --
> >> >> > Sal Candela
> >> >> >
> >> >> >
> >> >> > "Dave Nickason [SBS MVP]" wrote:
> >> >> >
> >> >> >> The first thing I would do is to unplug the serial connection
> >> >> >> between
> >> >> >> the
> >> >> >> APC's and the server - that way, there's no way something APC
> >> >> >> related
> >> >> >> can
> >> >> >> be
> >> >> >> initiating a shutdown. Even with the redundancy, if one APC tells
> >> >> >> the
> >> >> >> server to shut down, it will. But it should do it in an orderly
> >> >> >> fashion,
> >> >> >> not generating an unexpected shutdown message.
> >> >> >>
> >> >> >> Overheating is another possibility. I don't know enough about
> >> >> >> Compaq
> >> >> >> to
> >> >> >> know if the server would log an event in that case or not, but it
> >> >> >> should
> >> >> >> be
> >> >> >> fairly obvious if the server is overheating - check the fans and
> >> >> >> ventilation
> >> >> >> in the area, and make sure the room temperature is OK. I know that
> >> >> >> my
> >> >> >> Dell
> >> >> >> will shut down if a thermal sensor detects that it's too hot, so
> >> >> >> you
> >> >> >> could
> >> >> >> check the Compaq diagnostics to see if it's something like that - a
> >> >> >> failed
> >> >> >> sensor will do it as well as actual heat.
> >> >> >>
> >> >> >> These problems always sound like hardware to me, but you could
> >> >> >> check
> >> >> >> your
> >> >> >> 3rd party programs to see if there's anything that could initiate a
> >> >> >> shutdown. I can't imagine what it would be, though, and if you did
> >> >> >> have
> >> >> >> something, it seems you'd be aware of it. I guess you could try
> >> >> >> stopping
> >> >> >> the 3rd party stuff one at a time to see if the problem goes away,
> >> >> >> but
> >> >> >> again
> >> >> >> I don't know what software would initiate a server shutdown for no
> >> >> >> apparent
> >> >> >> reason.
> >> >> >>
> >> >> >> Does anyone have access to the server? It could be a wiseguy, or
> >> >> >> I've
> >> >> >> been
> >> >> >> known to shut a server down accidentally when I meant to log off
> >> >> >> (The
> >> >> >> users
> >> >> >> love that). If you suspect wandering fingers, you could go into
> >> >> >> control
> >> >> >> panel/power and set it the action for a push of the power button to
> >> >> >> "do
> >> >> >> nothing."
> >> >> >>
> >> >> >>
> >> >> >> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> >> >> >> message
> >> >> >> news:E78BF51F-A365-4B11-BCB3-58859A9E9942@xxxxxxxxxxxxxxxx
> >> >> >> > Hello community. I am having the following problem. Any help will
> >> >> >> > be
> >> >> >> > great!
> >> >> >> >
> >> >> >> > First about my server:
> >> >> >> >
> >> >> >> > Compaq 6000 with three independent redundent power seupplies,
> >> >> >> > each
> >> >> >> > with
> >> >> >> > its
> >> >> >> > own APC Smart 1400 UPS. I have two Xeon III processors, and run
> >> >> >> > 3200
> >> >> >> > MB
> >> >> >> > ram.
> >> >> >> > The server has 18 hard drives that are configured into raid 5
> >> >> >> > arrays,
> >> >> >> > with
> >> >> >> > the operating system being mirrored. I have the SBS 2003, reguler
> >> >> >> > (no
> >> >> >> > ISA
> >> >> >> > or
> >> >> >> > SQL). I use the SBS UPS softeware (not the APC Version).
> >> >> >> >
> >> >> >> > Problem:
> >> >> >> >
> >> >> >> > In the last few weeks I have had the server just power off with
> >> >> >> > no
> >> >> >> > event
> >> >> >> > in
> >> >> >> > the event log or errors in the Compaq logs. The server power
> >> >> >> > switch
> >> >> >> > is
> >> >> >> > on,
> >> >> >> > but the server is shut down. I have no power spikes (the server
> >> >> >> > did
> >> >> >> > not
> >> >> >> > power
> >> >> >> > down), nor can anyone "pull the plug" from the 3 power supplies.
> >> >> >> >
> >> >> >> > The server may be up for days (at the most) without it happening
> >> >> >> > or
> >> >> >> > only
> >> >> >> > hours and the event will re-occur without any warnings.
> >> >> >> >
> >> >> >> > I thought the problem was Diskeeper (Ver 9), which I disabled,
> >> >> >> > but
> >> >> >> > the
> >> >> >> > problem has re-occored since then.
> >> >> >> >
> >> >> >> > I ran a test of the memory last night, and the Compaq dia did
> >> >> >> > find a
> >> >> >> > bad
> >> >> >> > memory stick, which I replaced, but the server has again
> >> >> >> > "shut-down".
> >> >> >> >
> >> >> >> > To restart the server, I just hit the power switch, and the
> >> >> >> > server
> >> >> >> > will
> >> >> >> > come
> >> >> >> > up. When I log in, it states that the shut-down was "unexcepted",
> >> >> >> > with
> >> >> >> > no
> >> >> >> > error codes, etc.
> >> >> >> >
> >> >> >> > Has anyone come across this before ? Any ideas?
> >> >> >> >
> >> >> >> > --
> >> >> >> > Sal Candela
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
.

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