Re: Server off line - No reason

Wedor,

WOW the server has gone two more times since yesterday.

The APC are the are same one that I have used for two years. The server has
three p/s all plug into seperate UPS.

The building wireing hasn't change??

I'm thinking of just wipping out and reinstalling the SBS. What do you think?


--
Sal Candela


"wedor" wrote:

> Maybe it is a multi-level issue, if there is a power problem in the building
> "and" the UPS is failing you would have your original problem, now that the
> UPS is gone if you have building power problems you would still be
> experiencing shutdowns, do you have a different UPS to plug in to rule out
> power problems?
>
>
>
> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:32CE99E2-FA96-4163-A6CB-B00B1F3D919C@xxxxxxxxxxxxxxxx
> > Wedor,
> >
> > Just thought I give you an update.
> >
> > I thought I had it beat with the APC unplug - server has been up since
> > then,
> > but today, server went down again. No reasons - no error - no apc.
> >
> > Does anybody believe in ghosts???
> >
> >
> > --
> > Sal Candela
> >
> >
> > "wedor" wrote:
> >
> >> I have had problems with APC UPS turning off servers (among other
> >> things),
> >> no warning, not events logged, it just powers off, replacing the UPS was
> >> the
> >> only fix.
> >>
> >> I no longer use or trust APC.
> >>
> >> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:35070553-D306-4296-9179-F5C563F66777@xxxxxxxxxxxxxxxx
> >> > Dave, thank you getting back to me.
> >> >
> >> > The server is VERY secure, but even if it were not, pushing the power
> >> > switch
> >> > would cause the server to shut down the o/s first (good Compaq
> >> > configuration). Beside, Compaq servers have in/out push buttons, and
> >> > the
> >> > buttons is always in.
> >> >
> >> > I thought of the APC, and have disconnecting tonight.
> >> >
> >> > Overheating - the server room is a bit warm, but the power supplies
> >> > never
> >> > reach above 86'F (again Compaq has software that tells me so), which I
> >> > know
> >> > is a bit warm, so I have a BIG TURBO fan running directly in front of
> >> > server
> >> > while new A/C unit is being installed). Compaq also log that into the
> >> > event
> >> > log which is not the case.
> >> >
> >> > The only thing added was a new internal raid card (which is attatched
> >> > to
> >> > the
> >> > external storage unit) , but the problem was present before and after
> >> > this
> >> > card was installed.
> >> >
> >> > Thank for the input
> >> >
> >> >
> >> >
> >> > --
> >> > Sal Candela
> >> >
> >> >
> >> > "Dave Nickason [SBS MVP]" wrote:
> >> >
> >> >> The first thing I would do is to unplug the serial connection between
> >> >> the
> >> >> APC's and the server - that way, there's no way something APC related
> >> >> can
> >> >> be
> >> >> initiating a shutdown. Even with the redundancy, if one APC tells the
> >> >> server to shut down, it will. But it should do it in an orderly
> >> >> fashion,
> >> >> not generating an unexpected shutdown message.
> >> >>
> >> >> Overheating is another possibility. I don't know enough about Compaq
> >> >> to
> >> >> know if the server would log an event in that case or not, but it
> >> >> should
> >> >> be
> >> >> fairly obvious if the server is overheating - check the fans and
> >> >> ventilation
> >> >> in the area, and make sure the room temperature is OK. I know that my
> >> >> Dell
> >> >> will shut down if a thermal sensor detects that it's too hot, so you
> >> >> could
> >> >> check the Compaq diagnostics to see if it's something like that - a
> >> >> failed
> >> >> sensor will do it as well as actual heat.
> >> >>
> >> >> These problems always sound like hardware to me, but you could check
> >> >> your
> >> >> 3rd party programs to see if there's anything that could initiate a
> >> >> shutdown. I can't imagine what it would be, though, and if you did
> >> >> have
> >> >> something, it seems you'd be aware of it. I guess you could try
> >> >> stopping
> >> >> the 3rd party stuff one at a time to see if the problem goes away, but
> >> >> again
> >> >> I don't know what software would initiate a server shutdown for no
> >> >> apparent
> >> >> reason.
> >> >>
> >> >> Does anyone have access to the server? It could be a wiseguy, or I've
> >> >> been
> >> >> known to shut a server down accidentally when I meant to log off (The
> >> >> users
> >> >> love that). If you suspect wandering fingers, you could go into
> >> >> control
> >> >> panel/power and set it the action for a push of the power button to
> >> >> "do
> >> >> nothing."
> >> >>
> >> >>
> >> >> "Sal Candela" <SalCandela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> >> news:E78BF51F-A365-4B11-BCB3-58859A9E9942@xxxxxxxxxxxxxxxx
> >> >> > Hello community. I am having the following problem. Any help will be
> >> >> > great!
> >> >> >
> >> >> > First about my server:
> >> >> >
> >> >> > Compaq 6000 with three independent redundent power seupplies, each
> >> >> > with
> >> >> > its
> >> >> > own APC Smart 1400 UPS. I have two Xeon III processors, and run 3200
> >> >> > MB
> >> >> > ram.
> >> >> > The server has 18 hard drives that are configured into raid 5
> >> >> > arrays,
> >> >> > with
> >> >> > the operating system being mirrored. I have the SBS 2003, reguler
> >> >> > (no
> >> >> > ISA
> >> >> > or
> >> >> > SQL). I use the SBS UPS softeware (not the APC Version).
> >> >> >
> >> >> > Problem:
> >> >> >
> >> >> > In the last few weeks I have had the server just power off with no
> >> >> > event
> >> >> > in
> >> >> > the event log or errors in the Compaq logs. The server power switch
> >> >> > is
> >> >> > on,
> >> >> > but the server is shut down. I have no power spikes (the server did
> >> >> > not
> >> >> > power
> >> >> > down), nor can anyone "pull the plug" from the 3 power supplies.
> >> >> >
> >> >> > The server may be up for days (at the most) without it happening or
> >> >> > only
> >> >> > hours and the event will re-occur without any warnings.
> >> >> >
> >> >> > I thought the problem was Diskeeper (Ver 9), which I disabled, but
> >> >> > the
> >> >> > problem has re-occored since then.
> >> >> >
> >> >> > I ran a test of the memory last night, and the Compaq dia did find a
> >> >> > bad
> >> >> > memory stick, which I replaced, but the server has again
> >> >> > "shut-down".
> >> >> >
> >> >> > To restart the server, I just hit the power switch, and the server
> >> >> > will
> >> >> > come
> >> >> > up. When I log in, it states that the shut-down was "unexcepted",
> >> >> > with
> >> >> > no
> >> >> > error codes, etc.
> >> >> >
> >> >> > Has anyone come across this before ? Any ideas?
> >> >> >
> >> >> > --
> >> >> > Sal Candela
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
.

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