RE: SBS 2003 Exchange Backups...
- From: "steve in NZ" <steveinNZ@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 5 May 2005 13:32:11 -0700
hi jerry, thanks for the quick comeback...
i've "fixed" the problem by reducing the backup data to less than the
uncompressed tape limit, ie 36Gb. now it works fine. however, HW compression
should take this up to 72Gb...this is whats not happening with SBS backups
and results in "failure to mount media" errors in the backup log for any
backup sets over 36Gb.
thing is, if i run a full manual backup of 45Gb, it all works fine so
somewhere in SBS, the HW compression is falling over....your thoughts are
appreciated.
cheers,
steve
"Jerry zhao (MSFT)" wrote:
> Hi Steve,
>
> Thanks for using SBS newsgroup.
>
> Since you are backing up the exchange data, I would like to confirm that if
> you are in the case described in the following KB:
>
> Referencing 820272 Backup Operation Fails When You Back Up Exchange Server
> 2003 Databases
> http://support.microsoft.com/?id=820272
>
> If not, I would collect more information for further troubleshooting:
>
> 1.First at all, please make sure your backup device (HP dat72) is on the
> (Hardware Compatibility List) HCL. If not, we can't guarantee its
> functionality on Windows Server 2003(SBS 2003 is based on the Windows 2003).
> To check the HCL, visit the following Microsoft Web site:
> http://www.microsoft.com/windows/catalog/server/
>
> If your device is on the list, please continue to answer the following
> question:
>
> 2. Check the backup log and post them in the newsgroup.
>
> The Backupxx.log files in the folder 'C:\Documents and Settings\SBS Backup
> User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data'.
>
> The Sbsbackuplog0x.log files which can be located under the folder
> '%sbsprogramdir%\Support\Backup Logs'.
> (%sbsprogramdir% = C:\Program Files\Microsoft Windows Small Business Server)
>
> 3. Are there any event logs related to this issue?
>
> Meanwhile, It is recommended to install the following update for VSS which
> should be used for Backup:
>
> A Volume Shadow Copy Service (VSS) update package is available for Windows
> Server 2003
> http://support.microsoft.com/?id=833167
>
> For your information:
>
> Backing Up and Restoring Windows Small Business Server 2003
> http://www.microsoft.com/technet/security/smallbusiness/prodtech/sbs/backup_
> restore_sbs2003.mspx
>
> Backup and Restore Whitepaper:
> http://download.microsoft.com/download/b/d/8/bd8e1a40-d202-429a-8eb7-26300d6
> 2bcc9/BKU_BkupRstr.doc
>
> Documentation by Feature for Windows Small Business Server 2003
> http://www.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/feature.m
> spx
>
> General Frequently Asked Questions About Windows Small Business Server 2003
> http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.
> mspx
>
> If you have any questions or concerns, please feel free to let me know.
> It's my pleasure to be of assistance.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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>
>
>
.
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