RE: SBS 2003 Exchange Backups...
- From: v-jerryz@xxxxxxxxxxxxxxxxxxxx (Jerry zhao (MSFT))
- Date: Thu, 05 May 2005 06:28:29 GMT
Hi Steve,
Thanks for using SBS newsgroup.
Since you are backing up the exchange data, I would like to confirm that if
you are in the case described in the following KB:
Referencing 820272 Backup Operation Fails When You Back Up Exchange Server
2003 Databases
http://support.microsoft.com/?id=820272
If not, I would collect more information for further troubleshooting:
1.First at all, please make sure your backup device (HP dat72) is on the
(Hardware Compatibility List) HCL. If not, we can't guarantee its
functionality on Windows Server 2003(SBS 2003 is based on the Windows 2003).
To check the HCL, visit the following Microsoft Web site:
http://www.microsoft.com/windows/catalog/server/
If your device is on the list, please continue to answer the following
question:
2. Check the backup log and post them in the newsgroup.
The Backupxx.log files in the folder 'C:\Documents and Settings\SBS Backup
User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data'.
The Sbsbackuplog0x.log files which can be located under the folder
'%sbsprogramdir%\Support\Backup Logs'.
(%sbsprogramdir% = C:\Program Files\Microsoft Windows Small Business Server)
3. Are there any event logs related to this issue?
Meanwhile, It is recommended to install the following update for VSS which
should be used for Backup:
A Volume Shadow Copy Service (VSS) update package is available for Windows
Server 2003
http://support.microsoft.com/?id=833167
For your information:
Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/technet/security/smallbusiness/prodtech/sbs/backup_
restore_sbs2003.mspx
Backup and Restore Whitepaper:
http://download.microsoft.com/download/b/d/8/bd8e1a40-d202-429a-8eb7-26300d6
2bcc9/BKU_BkupRstr.doc
Documentation by Feature for Windows Small Business Server 2003
http://www.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/feature.m
spx
General Frequently Asked Questions About Windows Small Business Server 2003
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.
mspx
If you have any questions or concerns, please feel free to let me know.
It's my pleasure to be of assistance.
Best regards,
Jerry Zhao (MSFT)
Microsoft CSS Online Newsgroup Support
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