Re: Backup Question

Hi, I have exactly the same problem, but I use Veritas Backup Exec 9.1, and
it is completely upto date.
Veritas pointed us to a Windows VSS problem and asked us to contact
Microsoft to obtain a hotfix for the problem. I have checked out the Article
and hotfix recommended, but I have Windows SBS 2003 Premium and I rang
Microsoft to obtain this hotfix and they won't give it to me because the
article does not say that it is compatible with this version.
Do you know of any other hotfix that would be applicable to SBS 2003 premium
that would help us get our backups running properly? I have searched
everywhere and can't find this. In the mean time all our backups fail
because of the Shadow Copy Components.
Thanks in advance,
Mon

"Jerry zhao (MSFT)" wrote:

> Hi Anthony,
>
> Thanks for your posting and thank Marina for the answer.
>
> Marina is quite right, you can solve this problem by install the following
> hotfix:
>
> A Volume Shadow Copy Service (VSS) update package is available for Windows
> Server 2003
> http://support.microsoft.com/?id=833167
>
> For more information about the SBS Backup Wizard for backing up/restoring
> on the SBS server
>
> Backup and Restore Whitepaper:
> http://download.microsoft.com/download/b/d/8/bd8e1a40-d202-429a-8eb7-26300d6
> 2bcc9/BKU_BkupRstr.doc
>
> Backup Operation Fails When You Back Up Exchange Server 2003 Databases and
> System State Information at the Same Time
> http://support.microsoft.com/default.aspx?scid=kb;en-us;820272
>
> If there is anything else that I can do for you, please feel free to
> contact me, and I will be happy to help!
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
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>
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.

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