Re: Spurious TermDevServices Event 1111

Best to ignore error but you could install driver on server

--
Frank McCallister SBS MVP
COMPUMAC
"C_O" <noemailacceptedhere@xxxxxxxxxxxxx> wrote in message
news:7tGdnXqGMOj73-nfRVn-3g@xxxxxxxxxxxxxxxx
> Thanks, Les, but I rather like the option to use my local printer in the
> RDP
> session. It is in fact one of the best features of RDP, and I do tend to
> use
> it quite a bit. Surely there must be another way.
>
> -- C
>
> "Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
> wrote in message news:uIcK9WeTFHA.1152@xxxxxxxxxxxxxxxxxxxxxxx
>> Hi C,
>>
>> I don't know about the regedit, but you can prevent the error by
>> deselting
>> the option to connect printers in the RDP session.
>>
>> --
>> Les Connor [SBS Community Member - SBS MVP]
>> -----------------------------------------------------------
>> SBS Rocks !
>>
>>
>> "C_O" <noemailacceptedhere@xxxxxxxxxxxxx> wrote in message
>> news:O4CdnU2GgpPumenfRVn-vg@xxxxxxxxxxxxxxxx
>> >I keep getting this "Critical event" 1111 - Driver ActiveTouch Document
>> > Loader required for printer ActiveTouch Document Loader is unknown
>> >
>> > I know what is causing it, and it is in fact not critical, so I want to
> be
>> > able to ignore it. ActiveTouch Document Loader is a pseudo print driver
>> > used
>> > by the Webex conferencing software. It is installed on the PC I use to
>> > administer the SBS via remote desktop, and the "critical event" occurs
>> > every
>> > time I start a remote desktop session.
>> >
>> > Googling this topic, I found contradictory or what seems like
> potentially
>> > risky suggestions. So my question is, how can I configure the event
>> > logging
>> > to ignore a specific, predictable event? Or, if that is not possible,
>> > configure the SBS Server Performance Report generator to ignore this
>> > event?
>> > If none of that is possible, it appears I should be able to configure
> SBS
>> > with a dummy .inf entry , the entry being
>> > Driver ActiveTouch Document Loader = ""
>> > However, I'm not sure where and how to create this entry safely. I'm
>> > comfortable editing the registry, but only when I know exactly what it
> is
>> > that I'm editing and why.
>> >
>> > TIA for any good pointers.
>> >
>> > -- C
>> >
>> >
>>
>>
>
>


.

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