Re: Spurious TermDevServices Event 1111

Thanks, Les, but I rather like the option to use my local printer in the RDP
session. It is in fact one of the best features of RDP, and I do tend to use
it quite a bit. Surely there must be another way.

-- C

"Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
wrote in message news:uIcK9WeTFHA.1152@xxxxxxxxxxxxxxxxxxxxxxx
> Hi C,
>
> I don't know about the regedit, but you can prevent the error by deselting
> the option to connect printers in the RDP session.
>
> --
> Les Connor [SBS Community Member - SBS MVP]
> -----------------------------------------------------------
> SBS Rocks !
>
>
> "C_O" <noemailacceptedhere@xxxxxxxxxxxxx> wrote in message
> news:O4CdnU2GgpPumenfRVn-vg@xxxxxxxxxxxxxxxx
> >I keep getting this "Critical event" 1111 - Driver ActiveTouch Document
> > Loader required for printer ActiveTouch Document Loader is unknown
> >
> > I know what is causing it, and it is in fact not critical, so I want to
be
> > able to ignore it. ActiveTouch Document Loader is a pseudo print driver
> > used
> > by the Webex conferencing software. It is installed on the PC I use to
> > administer the SBS via remote desktop, and the "critical event" occurs
> > every
> > time I start a remote desktop session.
> >
> > Googling this topic, I found contradictory or what seems like
potentially
> > risky suggestions. So my question is, how can I configure the event
> > logging
> > to ignore a specific, predictable event? Or, if that is not possible,
> > configure the SBS Server Performance Report generator to ignore this
> > event?
> > If none of that is possible, it appears I should be able to configure
SBS
> > with a dummy .inf entry , the entry being
> > Driver ActiveTouch Document Loader = ""
> > However, I'm not sure where and how to create this entry safely. I'm
> > comfortable editing the registry, but only when I know exactly what it
is
> > that I'm editing and why.
> >
> > TIA for any good pointers.
> >
> > -- C
> >
> >
>
>


.

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