RE: Help - Can't Get Software to Put Calendar on my Pocket PC

Tech-Archive recommends: Fix windows errors by optimizing your registry

Hi Edan,

Thank you for posting here.

Please make sure that you've installed the hotfixes and service packs I mentioned in the thread.

If the problem persists, please post the question to another thread to keep this one clean.

I appreciate your understanding and we look forward to hearing from you soon.

Bill Peng
MCSE 2000, MCDBA
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and
benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>Thread-Topic: Help - Can't Get Software to Put Calendar on my Pocket PC
>thread-index: AcVKqaMO1beQaubWQiacw+/jKz2w0A==
>X-WBNR-Posting-Host: 66.93.170.1
>From: =?Utf-8?B?RWRhbiBLYWJhdGNobmlr?= <Edan Kabatchnik@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <F867A6CD-B9F9-48B8-AA88-4C542E32539E@xxxxxxxxxxxxx> <VeFzJVdNFHA.1944
@TK2MSFTNGXA03.phx.gbl> <FBD39757-F9C9-4D5F-8490-615F212744E0@xxxxxxxxxxxxx>
<Qwu5uVmPFHA.3892@xxxxxxxxxxxxxxxxxxxxx> <AE40C8B1-8554-4D16-B2B3-
4B762F4EBF6F@xxxxxxxxxxxxx> <T$vvVE$PFHA.1564@xxxxxxxxxxxxxxxxxxxxx> <0C9F7D96-AB90-4C3C-
A8FC-17A103CAA572@xxxxxxxxxxxxx> <A5GQ9JJQFHA.3136@xxxxxxxxxxxxxxxxxxxxx> <725C760E-3E6D-
4806-A103-8A3441AB3DAB@xxxxxxxxxxxxx> <28892935-BBB9-44E3-B874-2DB22DD82DFB@xxxxxxxxxxxxx>
<D#c84mxRFHA.4172@xxxxxxxxxxxxxxxxxxxxx> <C724A1FE-8296-441C-B2F1-15EF239AF821
@microsoft.com> <JUSPUCXSFHA.16204@xxxxxxxxxxxxxxxxxxxxx> <2EF65EE8-72D8-4A28-A297-
80C8F48F3475@xxxxxxxxxxxxx> <OEf#bSkSFHA.4172@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Help - Can't Get Software to Put Calendar on my Pocket PC
>Date: Tue, 26 Apr 2005 14:48:09 -0700
>Lines: 586
>Message-ID: <5EF19F79-86D2-4FC3-A1E9-C3F6C6B22327@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:165439
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Bill & dwinston,
>
>I am also having the same HTTP_403 problem. I have followed this entire
>message thread and am unable to open
>http://servername/exchange/username/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync as a web folder.
I get the following error page:
>
>
>The page cannot be found
>The page you are looking for might have been removed, had its name changed,
>or is temporarily unavailable.

--------------------------------------------------------------------------------
>
>Please try the following:
>
>Make sure that the Web site address displayed in the address bar of your
>browser is spelled and formatted correctly.
>If you reached this page by clicking a link, contact the Web site
>administrator to alert them that the link is incorrectly formatted.
>Click the Back button to try another link.
>HTTP Error 404 - File or directory not found.
>Internet Information Services (IIS)
>

--------------------------------------------------------------------------------
>
>Technical Information (for support personnel)
>
>Go to Microsoft Product Support Services and perform a title search for the
>words HTTP and 404.
>Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for
>topics titled Web Site Setup, Common Administrative Tasks, and About Custom
>Error Messages.
>
>
>I tried the
>http://servername/exchange/username/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync
>link on the Exchange Server itself using a an externally available, fully
>qualified DNS name, an internally restricted fully qualified DNS name, and
>the NetBIOS names of the server, all of which resolve to the same local IP
>address. I also tried localhost. Nothing worked. Any suggestions would be
>welcomed.
>
>Edan
>
>
>"Bill Peng [MSFT]" wrote:
>
>> Hi,
>>
>> Thank you for the update.
>>
>> You should just follow the steps below on the server.
>>
>> 1. Open Internet Explorer.
>> 2. Click File-> Open.
>> 3. Please select the "Open as Web Folder" check box.
>> 4. Type http://servername/exchange/username/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync and
then
>> click OK.
>> 5. Open the PocketPC folder.
>> 6. Delete the 'DeviceID' folder.
>>
>> [Note] Please replace the Servername with your server's name; replace the username with your user
name.
>>
>> In addition, please double check that you've applied Hotfix 831464. Then, I recommend you to install
>> Exchange XP SP1 and Hotfix 843539.
>>
>> FIX: IIS 6.0 compression corruption causes access violations
>> http://support.microsoft.com/kb/831464
>>
>> To download Exchange 2003 SP1:
>>
>> 1. Go to the following page and download E3SP1ENG.EXE
>> http://www.microsoft.com/downloads/details.aspx?FamilyId=42656083-784D-4E7E-B032-2CB6433BEC00
>> &displaylang=en
>> 2. Launch E3SP1ENG.EXE to extract files.
>> 3. Go to E3SP1ENG\Setup\I386 folder and launch update.exe.
>> 4. Please follow the wizard to install the updates for all Exchange components.
>>
>> Apply the SBS Exchange 2003 SP1 hotfix:
>> You cannot use Outlook Web Access with forms-based authentication and you receive a Store.exe e-
mail
>> alert message
>> http://support.microsoft.com/?id=843539
>>
>> Any update, let's get in touch.
>>
>> Bill Peng
>> MCSE 2000, MCDBA
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so that others may learn and
>> benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no rights.
>>
>> --------------------
>> >Thread-Topic: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >thread-index: AcVKAf1qwFDPRkTlRwi5TMaEs/SG1w==
>> >X-WBNR-Posting-Host: 69.3.158.26
>> >From: "=?Utf-8?B?ZHdpbnN0b24=?=" <dwinston@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <F867A6CD-B9F9-48B8-AA88-4C542E32539E@xxxxxxxxxxxxx> <VeFzJVdNFHA.1944
>> @TK2MSFTNGXA03.phx.gbl> <FBD39757-F9C9-4D5F-8490-615F212744E0@xxxxxxxxxxxxx>
>> <Qwu5uVmPFHA.3892@xxxxxxxxxxxxxxxxxxxxx> <AE40C8B1-8554-4D16-B2B3-
>> 4B762F4EBF6F@xxxxxxxxxxxxx> <T$vvVE$PFHA.1564@xxxxxxxxxxxxxxxxxxxxx> <0C9F7D96-AB90-
4C3C-
>> A8FC-17A103CAA572@xxxxxxxxxxxxx> <A5GQ9JJQFHA.3136@xxxxxxxxxxxxxxxxxxxxx> <725C760E-
3E6D-
>> 4806-A103-8A3441AB3DAB@xxxxxxxxxxxxx> <28892935-BBB9-44E3-B874-
2DB22DD82DFB@xxxxxxxxxxxxx>
>> <D#c84mxRFHA.4172@xxxxxxxxxxxxxxxxxxxxx> <C724A1FE-8296-441C-B2F1-15EF239AF821
>> @microsoft.com> <JUSPUCXSFHA.16204@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: RE: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >Date: Mon, 25 Apr 2005 18:48:05 -0700
>> >Lines: 439
>> >Message-ID: <2EF65EE8-72D8-4A28-A297-80C8F48F3475@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:113749
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Sorry Bill,
>> >
>> >I have no idea what this means - do I look for a directory, or go to the
>> >server and run a program? Sorry......
>> >
>> >"Bill Peng [MSFT]" wrote:
>> >
>> >> Hi,
>> >>
>> >> Thank you for the update.
>> >>
>> >> Please go to IIS Snap-in and check whether the Exchange virtual directory is under the Default Web
>> Site.
>> >>
>> >> Then, please check whether Suggestion 1 works. If it cannot solve the problem, please proceed to
the
>> >> following steps.
>> >>
>> >> Any update, please feel free to post back.
>> >>
>> >> Bill Peng
>> >> MCSE 2000, MCDBA
>> >> Microsoft CSS Online Newsgroup Support
>> >>
>> >> Get Secure! - www.microsoft.com/security
>> >> =====================================================
>> >> When responding to posts, please "Reply to Group" via your newsreader so that others may learn
and
>> >> benefit from your issue.
>> >> =====================================================
>> >> This posting is provided "AS IS" with no warranties, and confers no rights.
>> >>
>> >> --------------------
>> >> >Thread-Topic: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >> >thread-index: AcVHTzlRRpMJ4jVuQ72qt/mB2Uo1pA==
>> >> >X-WBNR-Posting-Host: 69.3.158.26
>> >> >From: "=?Utf-8?B?ZHdpbnN0b24=?=" <dwinston@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >References: <F867A6CD-B9F9-48B8-AA88-4C542E32539E@xxxxxxxxxxxxx> <VeFzJVdNFHA.1944
>> >> @TK2MSFTNGXA03.phx.gbl> <FBD39757-F9C9-4D5F-8490-615F212744E0@xxxxxxxxxxxxx>
>> >> <Qwu5uVmPFHA.3892@xxxxxxxxxxxxxxxxxxxxx> <AE40C8B1-8554-4D16-B2B3-
>> >> 4B762F4EBF6F@xxxxxxxxxxxxx> <T$vvVE$PFHA.1564@xxxxxxxxxxxxxxxxxxxxx> <0C9F7D96-AB90-
>> 4C3C-
>> >> A8FC-17A103CAA572@xxxxxxxxxxxxx> <A5GQ9JJQFHA.3136@xxxxxxxxxxxxxxxxxxxxx>
<725C760E-
>> 3E6D-
>> >> 4806-A103-8A3441AB3DAB@xxxxxxxxxxxxx> <28892935-BBB9-44E3-B874-
>> 2DB22DD82DFB@xxxxxxxxxxxxx>
>> >> <D#c84mxRFHA.4172@xxxxxxxxxxxxxxxxxxxxx>
>> >> >Subject: RE: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >> >Date: Fri, 22 Apr 2005 08:23:23 -0700
>> >> >Lines: 351
>> >> >Message-ID: <C724A1FE-8296-441C-B2F1-15EF239AF821@xxxxxxxxxxxxx>
>> >> >MIME-Version: 1.0
>> >> >Content-Type: text/plain;
>> >> > charset="Utf-8"
>> >> >Content-Transfer-Encoding: 7bit
>> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >Content-Class: urn:content-classes:message
>> >> >Importance: normal
>> >> >Priority: normal
>> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:113256
>> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >
>> >> >Bill,
>> >> >
>> >> >thanks for all the help. For suggestion 1 step 4 - I can't find that. In
>> >> >fact I can't find an Exchange Folder. We have SBS 2003.
>> >> >
>> >> >"Bill Peng [MSFT]" wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> Thank you for the update.
>> >> >>
>> >> >> I'd like to provide the following suggestions for your reference as well:
>> >> >>
>> >> >> Suggestion 1.
>> >> >> 1. Open Internet Explorer.
>> >> >> 2. Click File-> Open.
>> >> >> 3. Please select the "Open as Web Folder" check box.
>> >> >> 4. Type http://servername/exchange/username/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync
>> and
>> >> then click OK.
>> >> >> 5. Open the PocketPC folder.
>> >> >> 6. Delete the 'DeviceID' folder.
>> >> >> 7. Try to run Server Activesync again.
>> >> >>
>> >> >> Suggestion 2.
>> >> >>
>> >> >> If it does not fix the issue, I suggest you try the following steps to see if it works for you.
>> >> >>
>> >> >> IMPORTANT: Please backup the data before we perform the troubleshooting.
>> >> >> OL2002: How to Back Up, Restore, or Move Outlook Data
>> >> >> http://support.microsoft.com/?id=287070
>> >> >>
>> >> >> Note: This applies to Outlook 2003 as well.
>> >> >>
>> >> >> For information about how to use "Remove Exchange Attributes" option, please refer to the
following
>> >> Knowledge Base (KB) article:
>> >> >> XGEN: Using the "Remove Exchange Attributes" Option
>> >> >> http://support.microsoft.com/?id=307350
>> >> >>
>> >> >> To reconnect the mailbox to the problematic user account after you remove Exchange attributes
for
>> the
>> >> user, please follow these steps:
>> >> >> 1. In Exchange System Manager, locate the mailbox store that contains the problematic user's
>> mailbox.
>> >> >> 2. Click the "Mailboxes" object under the mailbox store.
>> >> >> 3. If the mailbox is not already marked as disconnected (the mailbox icon appears with a red X),
>> right-
>> >> click the "Mailboxes" object, and then click "Run Cleanup
>> >> >> Agent".
>> >> >> 4. Right-click the disconnected mailbox, click "Reconnect", and then select the problematic user
>> from
>> >> the dialog box that appears.
>> >> >> 5. Click "OK".
>> >> >> 6. Open Outlook and test the issue again.
>> >> >>
>> >> >> Suggestion 3.
>> >> >> If the problem persists, I suggest you create a new mailbox for this user because the mailbox
may
>> >> corrupt which results in such issue:
>> >> >>
>> >> >> NOTE: I assume you have already backup the mailbox.
>> >> >>
>> >> >> 1. Log on DC, open ADUC.
>> >> >> 2. Open User Container.
>> >> >> 3. Click Exchange Tasks.
>> >> >> 4. Click Next on the Welcome page of the Exchange Task Wizard.
>> >> >> 5. Click Delete Mailbox.
>> >> >> 6. Click Next, click Next, and then click Finish.
>> >> >> 7. Go to ESM->Organization->Administrative Groups->First Administrative Group->Mailbox
Store->
>> >> Mailboxes.
>> >> >> 8. Right click Mailboxes and choose "Run Cleanup Agent".
>> >> >> 9. Right-click the mailbox, and then click Purge to permanently delete the mailbox. Click Yes to
>> confirm
>> >> the deletion.
>> >> >> 10. Go back to ADUC, locate the problematic user account and right click it to choose Exchange
>> Tasks.
>> >> >> 11. Select "Create Mailbox" and click Next to finish the procedure.
>> >> >> NOTE: You will not see the newly created mailbox in the Mailboxes container until the problem
has
>> >> successfully logged on the mailbox at least once.
>> >> >> 12. Restore the messages from the back up .PST files.
>> >> >> 13. Test the issue again.
>> >> >>
>> >> >> I hope the above info helps. If you have any update, please feel free to post back.
>> >> >>
>> >> >> Bill Peng
>> >> >> MCSE 2000, MCDBA
>> >> >> Microsoft CSS Online Newsgroup Support
>> >> >>
>> >> >> Get Secure! - www.microsoft.com/security
>> >> >> =====================================================
>> >> >> When responding to posts, please "Reply to Group" via your newsreader so that others may learn
>> and
>> >> benefit from your issue.
>> >> >> =====================================================
>> >> >> This posting is provided "AS IS" with no warranties, and confers no rights.
>> >> >>
>> >> >> --------------------
>> >> >> >Thread-Topic: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >> >> >thread-index: AcVF2299DY2WRJAbSA68Lu2NeRZQGw==
>> >> >> >X-WBNR-Posting-Host: 69.3.158.26
>> >> >> >From: "=?Utf-8?B?ZHdpbnN0b24=?=" <dwinston@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >> >References: <F867A6CD-B9F9-48B8-AA88-4C542E32539E@xxxxxxxxxxxxx>
<VeFzJVdNFHA.1944
>> >> @TK2MSFTNGXA03.phx.gbl> <FBD39757-F9C9-
>> >> >> 4D5F-8490-615F212744E0@xxxxxxxxxxxxx> <Qwu5uVmPFHA.3892@xxxxxxxxxxxxxxxxxxxxx>
>> >> <AE40C8B1-8554-4D16-B2B3-
>> >> >> 4B762F4EBF6F@xxxxxxxxxxxxx> <T$vvVE$PFHA.1564@xxxxxxxxxxxxxxxxxxxxx> <0C9F7D96-
AB90-
>> >> 4C3C-A8FC-17A103CAA572@xxxxxxxxxxxxx>
>> >> >> <A5GQ9JJQFHA.3136@xxxxxxxxxxxxxxxxxxxxx> <725C760E-3E6D-4806-A103-
>> >> 8A3441AB3DAB@xxxxxxxxxxxxx>
>> >> >> >Subject: RE: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >> >> >Date: Wed, 20 Apr 2005 12:02:02 -0700
>> >> >> >Lines: 242
>> >> >> >Message-ID: <28892935-BBB9-44E3-B874-2DB22DD82DFB@xxxxxxxxxxxxx>
>> >> >> >MIME-Version: 1.0
>> >> >> >Content-Type: text/plain;
>> >> >> > charset="Utf-8"
>> >> >> >Content-Transfer-Encoding: 7bit
>> >> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >> >Content-Class: urn:content-classes:message
>> >> >> >Importance: normal
>> >> >> >Priority: normal
>> >> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:112686
>> >> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >> >
>> >> >> >I was able to do further testing on your system this morning and the
>> >> >> >following is the results:
>> >> >> >The failure to get to the server via Internet Explorer is listed as: Error
>> >> >> >Code 1460: Timeout Since we are able to make an initial connection (as
>> >> >> >indicated by the certificate) indicates a problem with connectivity being
>> >> >> >maintained.
>> >> >> >
>> >> >> >Since I am seeing a similar behavior with the RDP connection, this is not
>> >> >> >strictly something to do with IIS.
>> >> >> >The failure of the Pocket PC phone we tested with here also indicated a
>> >> >> >timeout issue and that was with a connection not associated with our internal
>> >> >> >networking.
>> >> >> >Here is the direct message from MS - I don't understand this since VPN works
>> >> >> >fine.
>> >> >> >
>> >> >> >
>> >> >> >All indications are you are experiencing a problem with either the router,
>> >> >> >the DSL modem or an ISP device such as one of the routers outside of the
>> >> >> >building. which would account for varying behavior you have experienced.
>> >> >> >
>> >> >> >The Pocket PC Active Sync via OMA is very sensitive to connectivity issues
>> >> >> >and will likely fail due to these problems quicker than any other
>> >> >> >connectivity as well.
>> >> >> >
>> >> >> >Let me know if you have any questions regarding this
>> >> >> >
>> >> >> >
>> >> >> >"dwinston" wrote:
>> >> >> >
>> >> >> >> Bill,
>> >> >> >>
>> >> >> >> Here are the two e-mails from my tech person...
>> >> >> >>
>> >> >> >> 1) I tried disabling the Norton Antivirus and still wasn't able to connect.
>> >> >> >> It just won't stay connected long enough to do anything.
>> >> >> >>
>> >> >> >> 2) The people at Microsoft have been working very hard to get this up and
>> >> >> >> running. After we reset all the IIS stuff on the server (which will help
>> >> >> >> with the webpage loading outside of the office, vpn, OWA, etc) we set up the
>> >> >> >> proper setting's for the Mobile Server. We were still not able to connect.
>> >> >> >> Albert at MS had a friend with a Pocket PC and they tried some test's and
>> >> >> >> found that the DSL connection/ routing for your connection is timing
>> >> >> >> everything out. This is making it impossible to sync over the web. I
>> >> >> >> suggest holding off until we get a new server and new Internet connection at
>> >> >> >> the new office.
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> I am not moving for another couple of months and would like to get this
>> >> >> >> working before then. Does the description fo the problem make sense? Why
>> >> >> >> would this time out yet when I dial in with my laptop and use VPN everything
>> >> >> >> works fine.
>> >> >> >>
>> >> >> >> Thanks in advance - so far your help is the only thing that seems to be
>> >> >> >> making progress.
>> >> >> >>
>> >> >> >> "Bill Peng [MSFT]" wrote:
>> >> >> >>
>> >> >> >> > Hi,
>> >> >> >> >
>> >> >> >> > Thank you for the update.
>> >> >> >> >
>> >> >> >> > Please uninstall it from the server (if possible) and test the issue again. Then please update
>> with
>> >> the
>> >> >> >> > outcome.
>> >> >> >> >
>> >> >> >> > Thank you for your time.
>> >> >> >> >
>> >> >> >> > Bill Peng
>> >> >> >> > MCSE 2000, MCDBA
>> >> >> >> > Microsoft CSS Online Newsgroup Support
>> >> >> >> >
>> >> >> >> > Get Secure! - www.microsoft.com/security
>> >> >> >> > =====================================================
>> >> >> >> > When responding to posts, please "Reply to Group" via your newsreader so that others may
>> learn
>> >> and
>> >> >> >> > benefit from your issue.
>> >> >> >> > =====================================================
>> >> >> >> > This posting is provided "AS IS" with no warranties, and confers no rights.
>> >> >> >> >
>> >> >> >> > --------------------
>> >> >> >> > >Thread-Topic: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >> >> >> > >thread-index: AcVAfKriQiUMaM+rTqC2ZTLXiYGMog==
>> >> >> >> > >X-WBNR-Posting-Host: 69.3.158.26
>> >> >> >> > >From: "=?Utf-8?B?ZHdpbnN0b24=?=" <dwinston@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >> >> > >References: <F867A6CD-B9F9-48B8-AA88-4C542E32539E@xxxxxxxxxxxxx>
>> <VeFzJVdNFHA.1944
>> >> >> >> > @TK2MSFTNGXA03.phx.gbl> <FBD39757-F9C9-4D5F-8490-615F212744E0@xxxxxxxxxxxxx>
>> >> >> >> > <Qwu5uVmPFHA.3892@xxxxxxxxxxxxxxxxxxxxx> <AE40C8B1-8554-4D16-B2B3-
>> >> >> >> > 4B762F4EBF6F@xxxxxxxxxxxxx> <T$vvVE$PFHA.1564@xxxxxxxxxxxxxxxxxxxxx>
>> >> >> >> > >Subject: RE: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >> >> >> > >Date: Wed, 13 Apr 2005 16:01:03 -0700
>> >> >> >> > >Lines: 131
>> >> >> >> > >Message-ID: <0C9F7D96-AB90-4C3C-A8FC-17A103CAA572@xxxxxxxxxxxxx>
>> >> >> >> > >MIME-Version: 1.0
>> >> >> >> > >Content-Type: text/plain;
>> >> >> >> > > charset="Utf-8"
>> >> >> >> > >Content-Transfer-Encoding: 7bit
>> >> >> >> > >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >> >> > >Content-Class: urn:content-classes:message
>> >> >> >> > >Importance: normal
>> >> >> >> > >Priority: normal
>> >> >> >> > >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >> >> > >Newsgroups: microsoft.public.windows.server.sbs
>> >> >> >> > >Path: TK2MSFTNGXA01.phx.gbl
>> >> >> >> > >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:111002
>> >> >> >> > >NNTP-Posting-Host: tk2msftngxa03.phx.gbl 10.40.2.157
>> >> >> >> > >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >> >> > >
>> >> >> >> > >Bill,
>> >> >> >> > >
>> >> >> >> > >I loaded 3.8 before and all the previous comments were based on that as the
>> >> >> >> > >activesync software. I have Symantec as my anti-virus software (the corporate
>> >> >> >> > >version) which runs from the server. Do I uninstall it or just disable it?
>> >> >> >> > >
>> >> >> >> > >D.
>> >> >> >> > >
>> >> >> >> > >"Bill Peng [MSFT]" wrote:
>> >> >> >> > >
>> >> >> >> > >> Hi,
>> >> >> >> > >>
>> >> >> >> > >> Thank you for posting back.
>> >> >> >> > >>
>> >> >> >> > >> Yes, after rebooting the server, the service will be restarted. (To restart a service, go
to
>> >> Administrative
>> >> >> >> > >> Tools/Services, and select the service, click Restart.)
>> >> >> >> > >>
>> >> >> >> > >> For the current error info, I recommend you to:
>> >> >> >> > >>
>> >> >> >> > >> 1. Make sure that you've installed the latest version of ActiveSync (3.8). You can
>> download it
>> >> from the
>> >> >> >> > >> following page:
>> >> >> >> > >> http://www.microsoft.com/windowsmobile/downloads/activesync38.mspx
>> >> >> >> > >>
>> >> >> >> > >> 2. Have you installed any anti-virus software on the SBS machine? If so, please
temporary
>> >> uninstall
>> >> >> >> > them
>> >> >> >> > >> to isolate the root cause of this issue.
>> >> >> >> > >>
>> >> >> >> > >> Please go ahead to do the tests and I look forward to your update.
>> >> >> >> > >>
>> >> >> >> > >> Bill Peng
>> >> >> >> > >> MCSE 2000, MCDBA
>> >> >> >> > >> Microsoft CSS Online Newsgroup Support
>> >> >> >> > >>
>> >> >> >> > >> Get Secure! - www.microsoft.com/security
>> >> >> >> > >> =====================================================
>> >> >> >> > >> When responding to posts, please "Reply to Group" via your newsreader so that others
may
>> >> learn and
>> >> >> >> > >> benefit from your issue.
>> >> >> >> > >> =====================================================
>> >> >> >> > >> This posting is provided "AS IS" with no warranties, and confers no rights.
>> >> >> >> > >>
>> >> >> >> > >> --------------------
>> >> >> >> > >> >Thread-Topic: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >> >> >> > >> >thread-index: AcU+9aXcZx1B8kdoTriWI8vaM6vp9g==
>> >> >> >> > >> >X-WBNR-Posting-Host: 69.3.158.26
>> >> >> >> > >> >From: "=?Utf-8?B?ZHdpbnN0b24=?=" <dwinston@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >> >> > >> >References: <F867A6CD-B9F9-48B8-AA88-4C542E32539E@xxxxxxxxxxxxx>
>> >> <VeFzJVdNFHA.1944
>> >> >> >> > >> @TK2MSFTNGXA03.phx.gbl> <FBD39757-F9C9-4D5F-8490-615F212744E0
@microsoft.com>
>> >> >> >> > >> <Qwu5uVmPFHA.3892@xxxxxxxxxxxxxxxxxxxxx>
>> >> >> >> > >> >Subject: RE: Help - Can't Get Software to Put Calendar on my Pocket PC
>> >> >> >> > >> >Date: Mon, 11 Apr 2005 17:22:02 -0700
>> >> >> >> > >> >Lines: 60
>> >> >> >> > >> >Message-ID: <AE40C8B1-8554-4D16-B2B3-4B762F4EBF6F@xxxxxxxxxxxxx>
>> >> >> >> > >> >MIME-Version: 1.0
>> >> >> >> > >> >Content-Type: text/plain;
>> >> >> >> > >> > charset="Utf-8"
>> >> >> >> > >> >Content-Transfer-Encoding: 7bit
>> >> >> >> > >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >> >> > >> >Content-Class: urn:content-classes:message
>> >> >> >> > >> >Importance: normal
>> >> >> >> > >> >Priority: normal
>> >> >> >> > >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >> >> > >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >> >> > >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
>> >> >> >> > >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >> >> > >> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:110323
>> >> >> >> > >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >> >> > >> >
>> >> >> >> > >> >Bill - thanks for the response!!
>> >> >> >> > >> >
>> >> >> >> > >> >I did everything you said and here are the results...
>> >> >> >> > >> >
>> >> >> >> > >> >First, I was able to do steps 1-5 with no changes. Step 6 I had to point it
>> >> >> >> > >> >at the file (it had been previously blank) and I did include the quotation
>> >> >> >> > >> >marks. I did not know how to restart the WWW Publishing Service - so I just
>> >> >> >> > >> >rebooted the network. I assumed that would casue the other to restart as
>> >> >> >> > >> >well.
>> >> >> >> > >> >
>> >> >> >> > >> >Here is now what happens - the PDA tries Synchronize with the Exchange
>> >> >> >> > >> >Server and syays it is connecting - this is where it previously failed. Now
>> >> >> >> > >> >however it says it is looking for changes - fails and returns the HTTP_403
>> >> >> >> > >> >error.
>> >> >> >> > >> >
>> >> >> >> > >> >After that I try and do a VPN connection to the server and it returns this
>> >> >> >> > >> >error message "Cannot start communications with desktop computer. Reconnect
>> >> >> >> > >> >your device. If the problem persists, see Microsoft ActiveSync Help."
>> >> >> >> > >> >
>> >> >> >> > >> >I am a bit confused by this message becasue I am trying to connect to the
>> >> >> >> > >> >server - not a desktop computer. This would be similiair to my laptop when I
>> >> >> >> > >> >have it at home using a VPN connection.
>> >> >> >> > >> >
>> >> >> >> > >> >Also, I have never been able to get my e-mail, schedule, or contacts over to
>> >> >> >> > >> >my PDA. It synchronizes Tasks, Favorites, and Notes - but for the others it
>> >> >> >> > >> >simply says "sync status is on device." I am set for updating every five
>> >> >> >> > >> >minutes.
>> >> >> >> > >> >
>> >> >> >> > >> >Just noticed this - even when I have it in the cradle and it is connected I
>> >> >> >> > >> >am getting the "HTTP_403" error.
>> >> >> >> > >> >
>> >> >> >> > >> >"Bill Peng [MSFT]" wrote:
>> >> >> >> > >> >
>> >> >> >> > >> >> Hi,
>> >> >> >> > >> >>
>> >> >> >> > >> >> Thank you for posting back.
>> >> >> >> > >> >>
>> >> >> >> > >> >> I understand that after disabled SSL, the HTTP_403 error occurs when you using
>> >> ActiveSync on the
>> >> >> >> > >> PDA.
>> >> >> >> > >> >> Please follow the steps below to check your IIS Server.
>> >> >> >> > >> >>
>> >> >> >> > >> >> 1. Go into the IIS console.
>> >> >> >> > >> >> 2. Go to the properties of the Microsoft-Server-ActiveSync virtual directory.
>> >> >> >> > >> >> 3. Click on the Directory Security tab.
>> >> >> >> > >> >> 4. Click on the Edit button under "IP address and domain name restrictions".
>> >> >> >> > >> >> 5. Make sure that the proper IP addresses have access to it. (Grant Access by
default)
>> >> >> >> > >> >> 6. On the Virtual Directory tab, click the "Configuration" button under "Application
>> >> Settings".
>> >> >> >> > >> >> 7. The "Wildcard application maps" should be pointing to "C:\Program Files\Exchsrvr
\bin
>> >> \massync.dll"
>> >> >> >> > >> >> (including quotes).
>> >> >> >> > >> >> 8. Please restart World Wide Web Publishing Service in services.msc.
>> >> >> >> > >> >>
>> >> >> >> > >> >> I hope the above info helps.
>> >> >> >> > >> >>
>> >> >> >> > >> >> Any update, let's get in touch.
>> >> >> >> > >> >>
>> >> >> >> > >> >> Bill Peng
>> >> >> >> > >> >> MCSE 2000, MCDBA
>> >> >> >> > >> >> Microsoft CSS Online Newsgroup Support
>> >> >> >> > >> >>
>> >> >> >> > >> >> Get Secure! - www.microsoft.com/security
>> >> >> >> > >> >>
>> >> >> >> > >> >
>> >> >> >> > >>
>> >> >> >> > >>
>> >> >> >> > >>
>> >> >> >> > >
>> >> >> >> >
>> >> >> >> >
>> >> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >> >
>> >>
>> >>
>> >>
>> >
>>
>>
>>
>


.

Quantcast