RE: Backup issues after changing administrator name

Brandy:

Thanks for your reply. I set the relevant sql server databases to simple and
the backup worked. To do this, I followed the instructions in the KB828481
article. Since it is now working, I did not download the VSS update rollup.
Would you suggest that I still do so?
--
Thanks very much

Shyam


""Brandy Nee [MSFT]"" wrote:

> Hello,
>
> Thank you for posting back.
>
> This problem occurs when the following conditions are true:
>
> 1. You back up data from a volume that contains a Microsoft SQL Server
> database.
>
> 2. The recovery model of the SQL Server database is configured to use an
> option that is different from Simple.
>
> As creating the volume shadow copy failed, the open files shown in the log
> will surely will not be backed up. To solve the issue, you need to contact
> CSS (Customer Support Service) for the following hot fix.
>
> Error 800423f4 appears in the backup log file when you back up a volume by
> using the Volume Shadow Copy service in Windows Server 2003
> http://support.microsoft.com/?id=828481
>
> To find the support resources, please visit the following website and
> access the corresponding localized page:
>
> To obtain the phone numbers for specific technology request please take a
> look at the web site listed below.
> http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
>
> If you are outside the US please see http://support.microsoft.com for
> regional support phone numbers.
>
> Also install the following VSS update rollup:
>
> 833167 A Volume Shadow Copy Service (VSS) update package is available for
> http://support.microsoft.com/?id=833167
>
> Thanks for your time, and I Hope this information helps. I am looking
> forward to hearing from you soon.
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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>
>
.

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