RE: Backup issues after changing administrator name
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Wed, 27 Apr 2005 10:45:18 GMT
Hello,
Thank you for posting back.
This problem occurs when the following conditions are true:
1. You back up data from a volume that contains a Microsoft SQL Server
database.
2. The recovery model of the SQL Server database is configured to use an
option that is different from Simple.
As creating the volume shadow copy failed, the open files shown in the log
will surely will not be backed up. To solve the issue, you need to contact
CSS (Customer Support Service) for the following hot fix.
Error 800423f4 appears in the backup log file when you back up a volume by
using the Volume Shadow Copy service in Windows Server 2003
http://support.microsoft.com/?id=828481
To find the support resources, please visit the following website and
access the corresponding localized page:
To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.
Also install the following VSS update rollup:
833167 A Volume Shadow Copy Service (VSS) update package is available for
http://support.microsoft.com/?id=833167
Thanks for your time, and I Hope this information helps. I am looking
forward to hearing from you soon.
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
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