RE: While connected To AOL, cannot use IE

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>
> 1. Is there any error message in the event view on the client side computer? NO
> 2. Does this issue only occur on one of your client or all the client if
> you connect the AOL? Yes
> 3. Could you also paste the detailed error message when accessing the AOL
> from IE?
The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be
displayed.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

Open the Web site home page, and then look for links to the information you
want.
If you believe you should be able to view this directory or page, please
contact the Web site administrator by using the e-mail address or phone
number listed on the Web site home page.
403 Forbidden - The ISA Server denies the specified Uniform Resource Locator
(URL). (12202)
Internet Security and Acceleration Server
> 4. Please also try to remove the http 1.1 on the IE as a test to see if the
> problem still exist, you can follow the steps below: ( Open
> IE->Tools->Internet Option->Advance then remove the HTTP 1.1 to see if the
> problem can be resolved) NO
> 5. Please also reinstall the AOL dial up tools to see if the problem still
> exists? We are not Dial in up, but AOL was uninstalled and reinstalled
> 6. Please also contact with AOL for additional support. They say contact microsoft.
>
> I appreciate your understanding on this issue, if you have any further
> concerns, please let me know, I am here waiting for your updates.
>
>
>
>
.

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