RE: Stop Error 0x0000008E after logging on locally

Jerry,

Thanks for the help. My concern on a couple of the choices is that I cannot
log on at all. The only time I can log on is in safe mode. If I do log on
with a clean boot, immediately when the screen says "loading profiles, etc."
the blue screen of death happens and then it begins a memory dump. Something
is causing it to try and load and I believe it might be the ghost thread that
was talked about in one of the links mentioned. The computer does have the
latest patches and perhaps one of the patches might have corrupted. No
profile will log on.

"Jerry zhao (MSFT)" wrote:

> Hi Jeff,
>
> Thanks for your posting.
>
> First of all, please install the hotfix 883664 and see if there is any help.
>
> You receive a "Stop 0x0000008e" error message occasionally on a Windows
> Server 2003-based computer
> http://support.microsoft.com/default.aspx?scid=kb;en-us;883664
>
> Also check the following KB:
>
> "STOP 0x0000008E" Error Message Occurs When You Upgrade to Windows Server
> 2003
> http://support.microsoft.com/default.aspx?scid=kb;en-us;817873
>
> 840216 Stop 0x0000008e error occurs on a server that is running Microsoft
> Windows Server 2003
> http://support.microsoft.com/?id=840216
>
> You may receive a "Stop: 0x0000008e" error message when you try to log on
> to a Windows Server 2003-based computer
> http://support.microsoft.com/default.aspx?scid=kb;en-us;885450
>
> Also, try a clean boot of the server and see if the issue persists. To
> perform a clean boot, follow the steps below:
>
> A. Click Start, click Run, type "msconfig" (without the quotation marks)
> and click OK.
> B. Select "Selective Startup" and remove the check box for "Load Startup
> Items".
> C. On the "Services" tab, click Enable All.
> D. Check "Hide all Microsoft Services", click Disable All and clear "Hide
> all Microsoft Services".
> E. Click the OK button and then Click Yes to restart your computer.
> F. Try again.
>
> At the same time, this issue may be caused by some hardware fault, for
> example, the RAM modules or old BIOS version. So please perform the
> following steps to narrow down the root cause of this issue.
>
> 1. Remove all but one module of RAM that is at least 64MB or greater.
> 2. Boot into BIOS Setup and change all the settings to the default factory
> settings.
> 3. Reboot system and test this issue.
>
> If this issue still exists, please contact the hardware manufacturer to see
> if there any driver updates for this computer, include BIOS, Chipset, Video
> card, Communications devices, etc. Especially check up the network device,
> if possible, replace it for a test.
>
> If this stop error still occurs, please refer to the following steps to
> boot into Safe Mode with Network to isolate the influence of additional
> applications and device drivers.
>
> 1. Restart your computer and start pressing the F8 key on your keyboard. On
> a computer that is configured for booting to multiple operating systems,
> you can press the F8 key when you see the Boot Menu.
> 2. In "Windows Advanced Option Menu", use the arrow keys to select Safe
> Mode with Network, and then press ENTER.
> 3. If you are running other operating systems on the computer, click
> Microsoft Windows on the list that is displayed and then press ENTER.
>
> Please test the issue in the Windows Safe Mode with Network. If the issue
> disappeared, temporarily remove some software such as anti-spy software,
> antivirus, and software related to accessing the Internet, and then test
> again.
>
> Generally, the public newsgroup only gives fundamental help. If you want
> advance diagnosis and troubleshooting, a support call to our product
> service team will be needed for further assistance. As for the issue like
> yours, debugging the dump will be necessary in most time. You can contact
> the local CSS support for further assistance.
>
> For a complete list of Microsoft Customer Support Services phone numbers
> and information about support costs, visit the following Microsoft Web
> site:
> http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
>
>
> If you have any questions or concerns, please feel free to let me know.
> It's my pleasure to be of assistance.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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>
>
.