Re: SBS/Exchange problem
- From: "Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 20 Apr 2005 15:35:05 -0400
That's an informational message rather than something more serious, so
between that and the troubleshooting you've already done, plus the fact that
Exchange seems to be working normally, I'd start looking for another
possible cause.
Common causes of spontaneous reboots: it's usually hardware. You could
look at RAM and overheating first. Another possibility would be something
power-related. Is the server connected to an UPS? It can't be that the UPS
is doing a scheduled reboot, can it? Another possibility could be a driver
error, although I'd expect a blue screen or logged error with that.
If these reboots are completely spontaneous in that they happen at random
times and without any specific action you can point to as a cause, I'd start
looking at hardware, especially seeing if the manufacturer has any
diagnostic software you can run.
"Blue Wezza" <blue-wezza@xxxxxxxxxxxxxxxx> wrote in message
news:eWAxLLdRFHA.580@xxxxxxxxxxxxxxxxxxxxxxx
> Dave,
>
> How do you know it's store.exe that's causing the reboots? What errors are
> you seeing in the logs?
> Event Type: Information
> Event Source: Application Error
> Event Category: (100)
> Event ID: 1004
> Date: 20/04/2005
> Time: 13:05:05
> User: N/A
> Computer: LGTBSERVER
> Description:
> Reporting queued error: faulting application store.exe, version
> 6.5.7226.3, faulting module store.exe, version 6.5.7226.3, fault address
> 0x000b0b95.
> **This was the last error before the reboot**
>
> Other than when the server is rebooting, does Exchange seem to be
> functioning normally?
> It does, in spits and spats - then suddenly the server just seems to
> reboot!
>
> So far i have run chkdsk on all drives, and done the alltests switch of
> isinteg and checked it's integrity using eseutil. I have also defragged it
> offline. Any more help would be most gratefully received.
>
> Thanks
>
> Wes
>
> "Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx> wrote in
> message news:OreuJhbRFHA.3988@xxxxxxxxxxxxxxxxxxxxxxx
>> How do you know it's store.exe that's causing the reboots? What errors
>> are you seeing in the logs? Other than when the server is rebooting,
>> does Exchange seem to be functioning normally?
>>
>> Are you doing Exchange full backups every night? If the server is
>> staying up long enough to do a backup, I'd get a good one now in case the
>> situation deteriorates. Otherwise, at the least maybe you can shut down
>> all the exchange services and copy the mdbdata directory to a safe
>> location.
>>
>>
>> "Blue Wezza" <blue-wezza@xxxxxxxxxxxxxxxx> wrote in message
>> news:ORck7aaRFHA.3880@xxxxxxxxxxxxxxxxxxxxxxx
>>> Hi all,
>>>
>>> I have an SBS 2003 box running exchange 6.5 SP1, and have a problem with
>>> store.exe - the machine keeps restarting which is becoming a nightmare
>>> because i am accessing it via RWW.
>>>
>>> Does anyone have any tips on how to cure this ill - there are 9 users
>>> all with mailboxes - only approx 10gb is being used by the mail stored
>>> by the users.
>>>
>>> Many thanks
>>>
>>> Wesley OBrien
>>>
>>> --
>>> --
>>> Blue Wezza
>>>
>>> London Marathon Donation Page:
>>> http://www.justgiving.com/wesleyobrien
>>>
>>>
>>>
>>
>>
>>
>
>
>
.
- References:
- SBS/Exchange problem
- From: Blue Wezza
- Re: SBS/Exchange problem
- From: Dave Nickason [SBS MVP]
- Re: SBS/Exchange problem
- From: Blue Wezza
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