Re: SBS 2003 received faxes are corrupt

Tech-Archive recommends: Fix windows errors by optimizing your registry

Fax Issues can come from a plethora of areas from Line Signal Quality
( Shared Lines / DSL Filtering ) to Modem Drivers, Image rendering
engines etc....
and thus can be difficult, without luck, to track down.

Check that the modem is in the HCL.
http://www.microsoft.com/windows/catalog/default.aspx?subid=22&xslt=categoryl2&pgn=01a642fd-2790-420f-90bd-85df6a377206

Don't use a shared line, and have the Telco check the line signal
quality ( there is usually a number you can ring that will fax back a
detailed report ...you may need to connect a physical Fax device to get
this)

Don't use USB or Internal Fax Devices ( Unless the Fax Board is a
BrookTrout )

See the below link and links from that page also:
http://support.microsoft.com/default.aspx?scid=kb;en-us;235003

--
Henry Craven {SBS-MVP}
CI Information Technology
----------------------------------------------------
Melbourne SBS Users Group
http://groups.yahoo.com/group/melb-SBSusers/

"Gary Turner" <gary.turner@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:uopUVxERFHA.3096@xxxxxxxxxxxxxxxxxxxxxxx
> Henry
>
>> Try reinstalling the fax service via Add/Remove programs.
>
> Thanks for the reply, unfortunately that didn't do the trick, any
> other ideas?
>
> Regards
>
> Gary


.