RE: Companyweb error
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Thu, 14 Apr 2005 08:06:05 GMT
Hello there,
Thank you for posting to the SBS Newsgroup.
I understand that when you trying to access companyweb page, you got an
error message.
Based on my experience, I think the issue may occur if one of the following
conditions is true:
- The SQL database is not running. Or
- Internet Information Services (IIS) is configured to run in IIS 5.0
isolation mode.
To resolve the issue, please perform the one of the methods below:
Method 1: Verify That the SQL Database Is Running
1. Click "Start", point to "Programs", point to "Administrative Tools", and
then click "Services".
2. In the list of services, locate the "MSSQL$SHAREPOINT" service.
3. Note the value of the "Status" column. If the "Status" column lists
"Started", the database server is running. If the "Status" column is empty,
the database server is not running. To start the database server, follow
these steps:
Right-click the "MSSQL$SHAREPOINT" service and then click "Start".
Method 2: Verify That IIS Is Not Running in IIS 5.0 Isolation Mode
1. Click "Start", point to "Programs", point to "Administrative Tools", and
then click "Internet Information Services (IIS) Manager".
2. In the left pane, right-click your server name, and then expand the
local computer.
3. Right click "Web Sites", and then click Properties.
4. Click the "Service" tab.
5. Click to clear the "Run WWW service in IIS 5.0 isolation mode" check box.
6. Click "OK"
7. To start the WWW service, click "Yes".
For detailed information, please read the following KB article:
823287 You receive a "Cannot connect to the configuration database" error
http://support.microsoft.com/?id=823287
If the issue still occurs after you applying the steps, please run
"everntvwr", and paste me the full error information here.
Thanks for your time. I am looking forward to hearing from you soon.
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
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- Companyweb error
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