Re: Trend - Clients shows disconnected.

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

That is true, thanks Andy. Allthough the port number is rarely the same on
any two installations. You can find the port number in Officescan console |
clients node, or better - turn on the xp firewall loggging for blocked
packets and you'll see exactly what traffic to allow.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !


"Andy Roth" <AndyRoth@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A93A4532-E5A4-454F-B3ED-3AA95C15A841@xxxxxxxxxxxxxxxx
>I had the same problem on some PCs that were upgraded to SP2. If Trend was
> installed before SP2 the XP firewall blocks the ports Trend uses to
> communicate with the PC. When Trend is installed after XP SP2 it adds an
> exception that opens a port in the windows firewall. I think the port is
> 31819.
>
>
> "KevinK" wrote:
>
>> I have Trend CSM running.
>> 3 of the workstations are showing as disconnected in the Trend console,
>> and
>> therefore not getting daily updates. I can and have been, manually
>> updating
>> each periodically.
>>
>> But why have they gone into disconnected mode ?
>>
>> And
>>
>> How can I get them back to normal ?
>>
>> Everything was running fine until a couple of weeks ago, I don't / didn't
>> see any events etc that would cause this.
>> 2 are wireless, one is wired, all XP and patched to current via SUS and
>> now
>> WSUS.
>> The other 2 machines are getting their updates from the server fine.
>>
>> All of the workstations are running fine on the network.
>>
>> Sign Me
>> Confused !!
>>
>> KlK, MCSE


.

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