RE: VPN Failing after SBS connection

Hi Paul,

Thank you for posting back.

Based on your reply, do you mean that the VPN connection is able to be established, but it automatically disconnected in a minute?

To isolate the root cause of this issue, please test:

1. Did the issue happen when you manually create a VPN connection from the remote computer?
2. Did the issue happen when you create a VPN connection from the LAN computer? (by using connection manager or manually create it)

Please also collect the following info:

1. Please check whether there's any error in the Event Viewer on the VPN Server.
2. Please configure the RRAS logging.

a) Open RRAS snap-in.
b) Right click your server and click Properties.
c) Click Logging tab.
d) Choose Log all events.
e) Check "Log additional Routing and Remote Access information"
f) Collect the Event Logs again and collect the log in %windir%\tracing directory.

I appreciate your time and look forward to your update.

Bill Peng
MCSE 2000, MCDBA
Microsoft CSS Online Newsgroup Support

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--------------------
>Thread-Topic: VPN Failing after SBS connection
>thread-index: AcU51BDsq8dTQ8w5S4eYh+yfVwJ4rQ==
>X-WBNR-Posting-Host: 67.52.52.101
>From: "=?Utf-8?B?UGF1bA==?=" <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <39E654F1-CACA-487A-954F-E27E6EE7B3E9@xxxxxxxxxxxxx> <9xyJxKGMFHA.2668@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: VPN Failing after SBS connection
>Date: Tue, 5 Apr 2005 04:39:02 -0700
>Lines: 136
>Message-ID: <89C27060-E564-43B8-BEAE-EFCF9BD198C8@xxxxxxxxxxxxx>
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>I was trying to download from the server.
>After I connect via vpn I am able to browse all computers on the corporate
>LAN.
>When I try to download a file, it does not download; In fact it seems as
>though I only have about a minute before the connection decides to stop
>working. If I try to download a file real quick, it quits working at that
>time - If I browse the LAN for a little bit then it quits working after about
>a minute or two. At this point I have no ability to browse the internet or
>lan.
>I have not been able to check other computers yet - I will after I get this
>one working.
>Thanks
>Paul
>
>"Bill Peng [MSFT]" wrote:
>
>> Hi Paul,
>>
>> Thank you for posting in the SBS newsgroup.
>>
>> Based on your description, I'm still not very clear about the symptom of
>> this issue. Please answer the following questions first.
>>
>> 1. Where did you download the files from? Via the VPN connection to
>> download a file from a remote Server/corporate LAN? Or from the internet?
>> 2. After you connected via the VPN connection, are you able to access the
>> SBS server and other workstations in your corporate LAN?
>> 3. You mentioned that "I then must disconnect the VPN connection and
>> re-engage another browser session to force the workstation to renew an IP
>> and eventually regain its composure". Do you mean that when you're
>> connecting to the VPN connection, you're no longer able to access the
>> internet?
>> 4. Is this problem able to be reproduced on every remote SOHO computers?
>>
>> By default, after you established a VPN connection, the computer will use
>> VPN connection's gateway to replace the original gateway. To solve the
>> problem, please follow these steps:
>>
>> Once you install the Connection Manager package (sbspackage.exe) created by
>> the SBS Remote Access Wizard, you do not have the option to modify the
>> predefined settings within Network Connections at the client.
>>
>> This is because the settings are located Documents and
>> Settings\<username>\Application
>> Data\Microsoft\Network\Connections\Cm\remote\remote.cms (Predefined)
>>
>> If you do not want Connect to Small Business Server's connectoid to use
>> default gateway on remote network, open the remote.cms file and change
>> Gateway_On_Remote from 1 to 0.
>>
>> For example (This apply to the VPN connection):
>> [TCP/IP&Connect to Small Business Server Tunnel]
>> Gateway_On_Remote=1
>> -to-
>> [TCP/IP&Connect to Small Business Server Tunnel]
>> Gateway_On_Remote=0
>>
>> For example (This apply to the dial-up connection):
>> [TCP/IP&Connect to Small Business Server]
>> Gateway_On_Remote=1
>> -to-
>> [TCP/IP&Connect to Small Business Server]
>> Gateway_On_Remote=0
>>
>> [Note] If you manually created the VPN connection by using "Create a new
>> connection" wizard on the client computer, please follow these steps to
>> solve the issue.
>>
>> 1. Open Network Connections.
>> 2. Right-click the VPN connection and click Properties.
>> 3. Click the Networking tab and double-click Internet Protocol (TCP/IP).
>> 4. Click Advanced and uncheck the "Use default gateway on remote network".
>> 5. OKs to confirm the changes.
>>
>> [Note] When the VPN clients connect to the server, LAN workstations cannot
>> use the DNS service. If this is the case, the following KB should be
>> helpful:
>> Name resolution and connectivity issues on a Routing and Remote Access
>> http://support.microsoft.com/kb/292822
>>
>> I hope the above info helps.
>>
>> If you have any update, please feel free to post back.
>>
>> Bill Peng
>> MCSE 2000, MCDBA
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no rights.
>>
>> --------------------
>> >Thread-Topic: VPN Failing after SBS connection
>> >thread-index: AcUvTLjhuEz+qDdIRSmeoIRLlHAwSQ==
>> >X-WBNR-Posting-Host: 24.27.155.102
>> >From: "=?Utf-8?B?UGF1bA==?=" <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: VPN Failing after SBS connection
>> >Date: Tue, 22 Mar 2005 18:05:01 -0800
>> >Lines: 11
>> >Message-ID: <39E654F1-CACA-487A-954F-E27E6EE7B3E9@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
>> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:156281
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >I have an XPSP2 Pro remote workstation which is suffering a vpn problem.
>> >After I connect via pptp to the SBS2003 server and attempt some form of
>> data
>> >transfer (ie download a file, log into Outlook for email, etc) the server
>> >quits responding and I lose my DNS at the workstation. Basically, the
>> >connection just fizzles out and I am left with a worthless connection. I
>> >remain connected but have no ability to ping any network stations or
>> anything
>> >else. I then must discoonect the vpn connection and re-engage another
>> >browser session to force the workstation to renew an IP and eventually
>> regain
>> >its composure.
>> >Any help here is appreciated.
>> >Paul
>> >
>>
>>
>


.

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