RE: Microsoft Shared Fax
- From: Ripley <Ripley@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 1 Apr 2005 05:01:02 -0800
Jerry,
Thanks once again for your response.
However, still no good news I'm afraid.
On a Windows 2000 machine I logged on as administrator and uninstalled the
Microsoft Shared Fax software. I then reinstalled the software from
\\server\faxclient and selected the server's shared fax machine. I logged
back on as the user and tried to add the Microsoft Shared Fax Transport
account. But same problem with - the account you have just added is not
configured properly.
What is odd is that we have 4 Windows 2000 machines with this fault, 3
Windows XP machines with the fault - but the rest (some 25 + machines) are
all fine. There is nothing extraordinary about these affected machines as far
as I can tell. But then, I'm not even sure where I should be looking??
"Jerry zhao (MSFT)" wrote:
> Hi,
>
> Thanks for your response.
>
> Please uninstall the fax service on the clients and reinstall it. To do so:
>
> Since you did not join the clients to the domain via connectcomputer
> wizard, there may be many potential issue about the networking and resource
> sharing.
>
> However, I still want to suggest that you reinstall the fax service on the
> client and see if the issue is resolved, to do so:
>
> Open control panel -> add or remove programs -> add or remove windows
> component, uncheck the fax service and click next to uninstall it. Then
> check on it to reinstall it.
>
> If you have any questions or concerns, please feel free to let me know.
> It's my pleasure to be of assistance.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
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