RE: VPN Client Issue

Hi Brandon,

Thank you for posting here.

First of all, please check the RAS and IAS Servers membership:

1. Open ADU&C.
2. Double-click the Users folder, and then double-click the RAS and IAS Servers security group.
3. Select the members tab.
4. Make sure that the RRAS server is in the list. Otherwise, add the computer to the members list.

Then, please check the account settings for the user who tried to logon to the VPN Server.

1. Open ADU&C.
2. Go to Domainname/MyBusiness/Users/SBSUsers.
3. Double click the username who encountered the problem.
4. Click Account tab.
5. Make sure that the user's password has not been expired and make sure that the "User must change password at next logon" has not been
checked.
6. Click the Dial-in tab.
7. Make sure that "Deny access" has not been chosen.
8. Click the Member of tab.
9. Make sure that he is a member of the "Mobile Users" group.

Then, let's check the RRAS.

1. Open Routing and Remote Access.
2. Click Remote Access Policies.
3. Double click the "Small Business Remote Access Policy" in the right pane.
4. Make sure that "Windows-Groups matches "domainname\SBS Mobile Users"" has been granted remote access permission.

If the problem persists, please check whether you're able to logon as a different user from the problematic computer. Please also let me know
whether you're able to find any error message on the Windows XP client Event Viewer.

I hope the above info helps and I look forward to your update.

Bill Peng
MCSE 2000, MCDBA
Microsoft CSS Online Newsgroup Support

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--------------------
>From: "Brandon" <bsmith@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: VPN Client Issue
>Date: Wed, 30 Mar 2005 10:11:55 -0600
>Lines: 16
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.2527
>X-RFC2646: Format=Flowed; Original
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2527
>Message-ID: <eHRmsMUNFHA.3336@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: adsl-69-220-198-201.dsl.spfdil.ameritech.net 69.220.198.201
>Path: TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
>Xref: TK2MSFTNGXA03.phx.gbl microsoft.public.windows.server.sbs:158287
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>I have ONE client that stopped being able to connect to the VPN server and
>yet nothing has changed on that client. Other clients are still able to
>connect. The client is obviously "hitting" the server because I get the
>following security error on the server when I try to connect. Any ideas?
>
>"The user connected to port VPN3-4 has been disconnected because the
>authentication process did not complete within the required amount of time.
>"
>
>--
>Brandon Smith
>IT Director
>Presentations Direct - Specialized Office Equipment & Supplies
>http://www.presentationsdirect.com
>
>
>


.

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