Re: Email Using EX Address, Not SMTP

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Charles:

I have already done this, but it doesn't make a difference. The main issue
here is that when the user is added as a contact into anyone's Outlook, it is
not using the correct email address. It shows EX instead of SMTP in the
Address book, while all of the other users (which were set up the same) show
SMTP. The email address is the same as the local domain. I can't understand
why these particular users are different from the others.

When you send an email to one of these users using the contact in Outlook,
it fails.

Any other ideas? Would caching Exchange create this issue?

""Charles Yang [MSFT]"" wrote:

> Hi Melinda,
>
> According to your description, I understand that want to set the external
> SMTP address as the primary email address.
>
> Based on my research, normally on the SBS 2003 the new user created by the
> "add user wizard" will be automatically assigned an exchange mailbox they
> will also use the Exchange mailbox as the primary one. You can set the
> external mail address as the primary address follows the steps below:
>
> 1. Right click the user you want to edit, choose properties.
> 2. In the Email address tab, set the external SMTP address as the
> primary address.
> 3. Uncheck the "Automatically updates the email address based on the
> recipient policy"
>
> More info:
>
> 319759 How to Configure Exchange to Forward Messages to a Foreign Messaging
> http://support.microsoft.com/?id=319759
>
> Hope the above information helpful. In the meantime, I am glad to be any
> further assistance.
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
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