RE: SBS Backup Error 0X8007007A

From: Brandy Nee [MSFT] (v-branee_at_online.microsoft.com)
Date: 03/23/05 

Date: Wed, 23 Mar 2005 10:31:53 GMT

Hello Phil,

Thank you for posting to the SBS Newsgroup.

I need to gather some information from you to isolate the issue,

First of all, have you applied the following hot fix:

831664 "The requested media failed to mount" error message when you try to
http://support.microsoft.com/??id=831664

Secondly, have you manually create a scheduled backup job using the
NTBackup tool and see if the backup works. If no, please see the detailed
steps below:

NOTE: The Task Scheduler service must be running before you can schedule a
backup. If the Task Scheduler service is not already running, start it. To
do so, click Start, click Run, type "cmd" (without the quotation marks) in
the Open box, and then click OK. At the command prompt, type "net start
schedule" (without the quotation marks), and then press ENTER.

1. Log on as administrator or as a member of the Administrators group.

2. Start ' All Programs ' Accessories ' System Tools ' Backup, and the
Backup or Restore Wizard starts.

3. Click Advanced Mode.

4. On the Welcome tab, click Backup Wizard (Advanced) to start the Backup
Wizard, and then click "Next".

5. Click "Back up selected files, drives, or network data", and then click
"Next".

6. Expand My Computer, click to select the check boxes next to the drive,
folder or file that you want to back up, and then click "Next".

7. Specify the backup type, destination (the same as the SBS backup), and
name in the appropriate boxes, and then click Next.

8. On the "Completing the Backup or Restore Wizard" page, click Advanced to
specify additional backup options.

9. Specify the type of backup that you want to use, and then click Next.

10. If you want to verify the backed-up data after the backup operation
finishes, click to select the "Verify data after backup" check box. Click
any other options that you want on the "How to Back Up" page, and then
click Next.

11. Click "Replace the existing backups", and then click Next.

12. Click Later. Type a name for the scheduled backup job in the "Job name"
box, and then click Set Schedule. The Schedule Job dialog box appears so
you can configure when and how frequently you want the backup to occur. For
example, you can schedule the backup to occur every Friday at 10:00 P.M.
You can also configure multiple schedules for a task if you click to select
the "Show multiple schedules" check box.

13. Click the Schedule tab. In the Schedule Task box, click Daily, specify
a time in the "Start time" box, and then click OK.

14. In the Set Account Information dialog box, verify that
<DomainName>\Administrator is displayed in the "Run as" box, type the
password in the Password and the "Confirm password" boxes, and then click
OK.

NOTE: If the Task Scheduler service is not set to start automatically, you
may first be prompted if you want to start Task Scheduler. If this occurs,
click Yes, and then the Set Account Information dialog box appears. Because
the Task Scheduler service automatically runs programs in the security
context of a valid user for the computer or domain, you are prompted for
the name and password with which the scheduled backup job will run. For
scheduled backup jobs, you must supply a user account with the appropriate
permissions to gain access to all the folders and files that you want to
back up. The instructions in this article use the Administrator account to
run the scheduled backup job.

15. Click "Next".

16. The options that you selected are displayed on the "Completing the
Backup Wizard" page. Make sure that these options are correct, and then
click Finish. The backup job that you scheduled is displayed in the
calendar on the Schedule Jobs tab. The scheduled backup job automatically
starts at the time that you specified.

17. Close the Backup Utility window.

Thanks for your time. If there is anything unclear or you need any further
assistance, please feel free to ask.

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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