RE: SBS Backup error

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From: Crina Li (v-crinal_at_online.microsoft.com)
Date: 03/23/05 

Date: Wed, 23 Mar 2005 10:28:40 GMT

Hi Jon,

Thanks for your reply.

The problem seems to be brought by that your hard disk has some physical
issue or the folders are corrupted since the error message is "the
directory is not accessible, because the device is not ready". If the
user does not have the permission to access the folder, the error message
should be "<folder name> is not accessible. Access Denied."

You may contact the vendor of the machine to check if there are any
problems on hard disk or Mass storage controller.

After that, you may restore the system from your backup device or reinstall
the SBS if there is no backup media. I do not recommend you exclude these 2
folders since the AD information are stored in them.

In addition, I am not sure which partition the SBS is installed on. Is the
folder WinNT or Windows on Partition C or Partition D?

I am looking forward to your reply.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| Thread-Topic: SBS Backup error
Subject: RE: SBS Backup error
| Date: Tue, 22 Mar 2005 07:27:04 -0800
|| Newsgroups: microsoft.public.windows.server.sbs
| |
| Thank you for your help. I followed all of your suggestions and checked
the
| permissions. However, I am still having the problem, and I do not have
any
| media to restore them from.
|
| Since D:\ is not the boot volume, and those same directories are being
| backed up off the boot volume (C:\), can I just exclude them from the
backup?
|
| Jon
|
| "Crina Li (MSFT)" wrote:
|
| >
| > Hi Jon,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > To confirm the situation, I suggest that we check the following
settings:
| >
| > 1. Make sure these 2 folders are not monitored by the Anti-virus
| > application. See:
| >
| > 822158 Virus scanning recommendations on a Windows 2000 or on a Windows
| > Server
| > http://support.microsoft.com/?id=822158
| >
| > 2. Is the permission setting on the folders
D:\WINDOWS\SYSVOL\sysvol\-my
| > domain- and D:\WINDOWS\SYSVOL\staging areas\-my domain- correct? Please
| > right click the folder, click Properties, click Security Tab, click
| > Advanced button, and then check it. The following is the default NTFS
| > permission Security setting:
| >
| > Administrators Full Control
| > Authenticated Users Read & Execute, List Folder Contents and Read
| > CREATOR OWNER Full Control
| > Server Operators Read & Execute, List Folder Contents and Read
| > SYSTEM Full Control
| >
| > 3. Is the logged on user a member of the Domain Admins security group?
| >
| > 4. Let us check if the directory or the file system is corrupted. To
do
| > that, please run "chkdsk /f d:" (without the quotation marks) on the
SBS to
| > check the partition D. You may need to reboot the machine.
| >
| > If the file permission is correct and Chkdsk cannot find any problems
but
| > the issue still exists, please restore the data of these 2 folders from
the
| > previous backed up media.
| >
| > I'm looking forward to your reply.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: SBS Backup error
| > | | From: "=?Utf-8?B?Sm9uYXRoYW4gUi4gS2FycA==?="
| > <JonathanRKarp@discussions.microsoft.com>
| > | Subject: SBS Backup error
| > | Date: Thu, 17 Mar 2005 08:59:04 -0800
| > || Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | I have SBS backp set to run every night at 11:00 PM. Every night
since
| > it
| > | has been running, I get the following error in my log:
| > |
| > | Error: Could not access portions of directory
D:\WINDOWS\SYSVOL\staging
| > | areas\-my domain-.
| > | You may not have permission to open the file, or the directory may be
| > | missing or damaged.
| > | Please contact the owner or administrator.
| > |
| > |
| > | Error: Could not access portions of directory
| > D:\WINDOWS\SYSVOL\sysvol\-my
| > | domain-.
| > | You may not have permission to open the file, or the directory may be
| > | missing or damaged.
| > | Please contact the owner or administrator.
| > |
| > |
| > | (-my domain- is obviously substituted for the real domain name)
| > |
| > | If I try to access the two directories using Explorer, I get an error
| > saying
| > | that the directory is not accessible, because the device is not ready.
| > |
| > | I've tried enabling shadow copies on the directory, but this has not
made
| > a
| > | difference.
| > |
| > | The two directories have a size of 0 bytes. Should I just exclude
them
| > from
| > | the backup?
| > |
| > | Thanks in advance.
| > |
| > | Jon
| > |
| >
| >
|

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