Re: Virtual LAN Problem
From: Marina Roos [SBS-MVP] (marina_at_roos.nodontwantspam.nl.com)
Date: 03/16/05
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Date: Wed, 16 Mar 2005 17:18:50 +0100
Hi Liam,
Great story.
But you do know that XP Home can't really join a domain, right?
-- Regards, Marina Microsoft SBS-MVP One of the Magical M&M's "Liam" <Liam@discussions.microsoft.com> schreef in bericht news:237DDA34-3581-4A9E-8E63-53E029E072EA@microsoft.com... > Hi Joe, > > Yes I agree: "We are all learning together"...and I have this problem 95% > complete! > > I must say that you were bang on Joe. I DID have to use DHCP from the > Gateway device and MANUAL DNS settings to get it to work. Good work. > > Part of the problem here was describing what it was that we wanted. Iwanted > my users at the remote site to be able to log in just as if they were in our > head office. ISn't this a virtual LAN and NOT a VPN connection? I have VPN > software with the Gateway that worked fine but the whole purpose of buying > the second Gateway was to have seamless LAN connectivity. Are these > considered the same thing? I don't think so but many people I have talked to > want to use the VPN idea as a VLAN...not quite the same, but I am not sure. > Anyway, here is my sordid story: > > > After 4 or 5 days of mucking around with this problem, I had intermittent > connectivity with the remote LAN and from the remote LAN. > My users could map a drive if and ONLY if they had been part of the domain > BEFORE they went to the remote sire and even that connectivity was sketchy. > > So I bit the bullet and paid $249 CDN to microsoft support and I must say I > was impressed by their help. > > The issue is not 100% resolved yet but here is much of the solution. > > First, my Symantec Gateway Security router model 360R did not have a stable > tunnel. It collapsed after trying to allow it to have a remote DNS address > entered into its' field under WAN--> Advanced-->Remote LAN. > > Also the router would hang and everybody and their aunt would get 169 > address at the remote site until I re-booted the device. The reason was not > apparent because the tunnel status at both router was showing: "ENABLED" > Which to me meant we had a good tunnel. Actually it is supposed to say: > "CONNECTED" > I only found this out (the collapsed tunnel that is) after being on the > phone with MS and Symantec support...a total of 5 people over two continents > and three countries! > All working together...gotta love the comm links nowadays. > > So once we had a stable tunnel we now had to let the MS product do its stuff. > I was told to do the following: > > 1. Confirm a decent tunnel by pinging the remote sites internal address. > Success > 2. Confirm a decent tunnel by pinging the remote site internal clients. > Success > 3. Allow the remote gateway device to manage DHCP. Success > 4. Clients at the remote site must do the following: > Go to TCP/IP properties--> Advanced--> DNS tab > Enter the remote DNS IP Address in the top box labeled: > "DNS Server Address, in order of use" > At the bottom of the same tab in the box labeled: > "DNS Suffix for this connection:" enter the Domain Name > MyDomain.local > > Once I had done this, I connected my Laptop (The one that is ALREADY part of > the Domain) and mapped my User folder on the SBS2003 machine > (\\SERVER_Name\Share_name\Share). It was slow but successful. > Then I tried to populate the My network places-->Ms Network-->MyDomain > After the now common sinking feeling (about 5 FULL minutes) the SBS server > showed on the right screen panel of Explorer...but no other machines.boo! > But I had full access to the files shares on the SBS box! WOOPEE! I won't > be fired! > > I continued to refresh the page to no avail. All I could see was my PC and > the Server in the list. So I collapsed the explorer tree all the way to the > My Computer Icon. Hit refresh a few times and slowly opened the My Netork > Places. > All the PC's at the Headquarters site populated! > > So it was a DNS problem compounded by the collapsing tunnel. > > Now I believe my problem is 95% complete. > I went to one of the remote PC's running XP Home addition. This has never > been part of our domain. First I pinged the remote internal Ip adress of the > server and some other clients. Success! > Next I mapped a drive (\\PC_Name\Share_name\Share). Slowly it came up but > only after I was logged in as adminstrator. Then it timed out. (I don't have > the exact error message. It was late and time for dinner.) > So my last kick at the can was to try and connect the XP Home machine to the > network. > No luck...it wouldn't see the domain. boo!hiss! > > So that is where I am at. > Connectivity to the remote site, and vice versa but unable to join the > domain from the remote site. I will probably get that one going on Thursday > as I am offsite today. > > I must say I was very impressed with Microsoft's support services. It was > expensive but they threw all their resources at this problem, were patient as > I tried to get my tunnel running and spent at least 5 hours on the phone with > me. They were never condesending or pushy and until my problem is resolved, I > don't pay. > > Thanks for your help Joe. I think I did learn alot and I will post the final > resolutions when I figure them out. > > Liam > > "Joe" wrote: > > > In message <FA67E72B-B835-4B41-9C36-1CB17083F70A@microsoft.com>, Liam > > <Liam@discussions.microsoft.com> writes > > >Hi Joe, Sorry about the delay getting back to you. I really appreaciate this > > >help. > > > > > >The clients are mainly XP Pro but one W2K. > > >In the ipconfig, the remote machines are getting both IP and DNS from the > > >router gateway device. > > >1. I tried disabling DHCP service on the device and then no one in the > > >office could get internet. > > >2. So I disabled DCHP (again) and put the DNS from the SBS into the allotted > > >feild on the gateway device. Again no luck. > > >3. I re-enabled DCHP and left the SBS DNS address on the device. No luck. > > >4. I re-enabled DHCP on the device, left the DNS field on the device blank > > >and I was back at square one: Internet=YES Domain access=NO. > > > > > >In the past, one user managed to use \\server_name\shared_resource to access > > >a folder but this has since gone away! Perhaps that fumbling in the dark you > > >mentioned. > > > > > >My next steps are as follows: > > >Hard code the DNS and WINS address into the remote client. > > >Talk to Symantec to ensure I have a good tunnel (again)(I have been digging > > >away in there) > > >Try to determine if SBS is dishing up DNS to remote clients <---HOW do I do > > >this?? > > > > If web browsing (or name resolution generally. Can you ping well-known > > Internet sites by name? Remember that some don't reply to pings) works > > on the clients, they must be getting DNS information from somewhere. If > > their ipconfig shows the only DNS server to be SBS, they must be getting > > it from there. I can't think of a simpler way to check. > > > > > >Am I on the right road? > > > > > I think so. Clients of SBS *must* use SBS for DNS, there are other > > things tied in here. (No, nobody seems quite sure what, only that many > > things break if you don't do it). If the VPN link cannot do this > > automatically, then you must do it manually. You can still accept IP > > addresses by DHCP but have manual DNS settings. If SBS supplies DHCP > > then it knows what clients it has, and where to find them, otherwise it > > may not. > > > > Basically, if the server does not know the client IP addresses, it will > > have trouble communicating with them. There are protocols for using > > broadcasts to find machines, but Microsoft are in the process of moving > > from one system to another, and nobody seems to know how heavily SBS > > relies on old technology. DHCP generally works for one subnet, whereas > > VPN must use two subnets if the routing is to work. In NT4 days, routers > > might or might not have the facility to pass DHCP information across > > different subnets. That job here would be done by the VPN hardware *if* > > it is done at all. Probably not. > > > > I still think you need to know first if the clients can ping the SBS, > > and vice versa. If the clients cannot do this, they cannot use DNS or > > anything else from the SBS. If the SBS cannot ping the clients, it > > cannot reply to their DNS requests. > > > > I think this is a difficult area. Probably most experience of VPN > > working is with SBS as the VPN endpoint, and only one client at each > > remote location. I have only used VPN this way, not using VPN-enabled > > routers. I think nobody has jumped in to correct me because nobody else > > is experienced with this type of VPN either. I have recently needed to > > use a VPN between a Windows client and SBS to enable communication > > between other devices, and I could not get help here on doing that. > > (Yes, I've worked it out). > > > > We're all learning together. I'm trying to use this VPN to link > > commercial VOIP equipment. The dealer selling it assured us it would > > work, but seem at a loss as to the details, particularly of IP routing. > > Maybe we can tell them, when we figure it out. > > -- > > Joe > >
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