Re: SCSI vs. SATA IDE

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From: Rick F (rick.REMOVE_at_rdfts.REMOVE.com)
Date: 03/16/05


Date: Tue, 15 Mar 2005 21:47:58 -0600

I definitely see your point and I agree for a small company with 10 users
and not too much demand, I can see where IDE can fill that niche. I do have
a few clients that has 5-8 users that I can see this applied.

The reason I brought this discussion up was because I have a client that
wants Exchange for 40+ users and an accounting package that runs on SQL, so
I recommend SBS standard. I spec out a Dell server with SCSI and the price
is over $5K, this includes of course, the tape drive and tapes, UPS, etc,
etc.
They complain to me and tell me they see Dell servers for $499 and they want
that. I tried to comprise and got it down to the $2-3k figure and they come
back with that is still too much....

I have another client with 25 users that currently has one W2K Server that
is really aging. They use POP3 mail from all different ISP's and the server
configuration is a real mess ( I took it over) plus they have their
accounting package that is currently running on MSDE and really bogging down
but will support a migration to SQL . Again, I spec out a SCSI server and it
is too much.....

I think I am failing back to the "put it in writing" and move forward. At
least there is money in return visits because they aren't happy with
performance. :-)

-- 
Rick Faria - MCSE / A+
RDF Technical Services - www.rdfts.com
Email: support at rdfts dot com
"Chad A. Gross [SBS MVP]" <chad.gross@laytonflower.nospam.com> wrote in 
message news:%231H6CoaKFHA.2800@TK2MSFTNGP10.phx.gbl...
>I was in that camp for a long time - and then I realized something:
>
> There were potential clients who would be great clients - but just 
> couldn't afford one of our recommended spec'd boxes (including hardware 
> SCSI RAID 5 w/ hotspare).  These clients were often in the 3 - 8 user 
> range and had minimal computing needs.  A lot of office apps, email and 
> one user running QuickBooks or Peachtree.  These same potential clients 
> have everything sitting on a peer server that is usually about 3 years old 
> with a single IDE drive - and while they don't like the idea of downtime, 
> their business could survive a day or two of downtime if they absolutely 
> had to deal with it. That is when we started selling servers with SATA 
> RAID solutions.  The performance is everything they need and more, the 
> hardware RAID (w/ hotspare) gives them redundancy - and we're able to get 
> SBS into a small business that can truly benefit from the product - who 
> would not have been able to if we had stuck to our 'SCSI only' mantra . . 
> .
>
> Don't get me wrong - I'm a big fan of SCSI technology, and once we're 
> hitting 10-15+ users or any sort of LOB app that is going to require a 
> decent amount of resources (SQL based, living on the SBS, etc.) - then we 
> always spec SCSI.  But there is a good section of potential clients that 
> are not being properly served by insisting on SCSI.  SATA fills a niche . 
> . .
>
> -- 
>
> Chad A. Gross - SBS MVP
> SBS ROCKS!
>
> www.msmvps.com/cgross
> www.gosbs.org
>
>
> Rick Faria wrote:
>> I have to somewhat agree with you. My thought is to turn away the
>> business. My other thought is to tell the client how strongly I
>> disagree with the cheaper solution, put it in writing that I told you
>> so type of thing and move on and get what they want....
>>
>> Rick
>>
>> "Lanwench [MVP - Exchange]"
>> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
>> message news:%23u8lW5WKFHA.2132@TK2MSFTNGP14.phx.gbl...
>>> Rick F wrote:
>>>> I am a firm believer in SCSI hard drives with hardware RAID for a
>>>> SBS server. I usually like to split the backplane using 5 or 6 hard
>>>> drives. Two hard drives with RAID1 for the OS and Exchange log files
>>>> on one channel and the other 3 for RAID5 on another channel to store
>>>> data. The 6th drive is for an online spare.
>>>> Of course this configuration does add to the cost of the server.
>>>> Now I am seeing SATA hard drives that seem a somewhat common
>>>> configuration in new Dell servers. I do not believe in IDE drives
>>>> even in a RAID configuration when it comes to servers but some of my
>>>> "cheaper" clients don't want to pay for performance and reliability
>>>> that I recommend.
>>>
>>> My two cents - although I've heard many people say they're quite
>>> happy with
>>> SATA/IDE RAID, I won't do it myself - not yet. I only use SCSI RAID
>>> - have turned down work when clients don't want to pay for the
>>> minimum kit I recommend. It also indicates to me that they may
>>> nickel&dime me over my bills, and trust me, although I do
>>> overengineer small business networks to a
>>> degree, that has never failed me.
>>>
>>>>
>>>> Isn't there a performance loss when using SATA drives on something
>>>> like SBS that is very demanding?
>>>> I can see going cheap on a server that only has 5 users but do
>>>> others go SATA for a server that has 40 users?
>
> 


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