Re: [Q] Undeliverable Mail

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From: Jon (anon_at_anon.co.uk)
Date: 03/09/05 

Date: Wed, 9 Mar 2005 12:03:31 -0000

Thanks again for replying

Whenever I try to stop the SMTP virtual server i get the error "SMTP
Configuration" "The remote procedure call failed" :-(

Jon

"Crina Li (MSFT)" <v-crinal@online.microsoft.com> wrote in message
news:QtiR2WJJFHA.2528@TK2MSFTNGXA02.phx.gbl...
> Hi Jon,
>
> Thank you for your reply.
>
> Based on the events, POP3 Connector successfully downloaded the message
> and
> delivered it to the Exchange Queues. The problem should be with the SMTP
> service or its queues. Let's enable the SMTP logging and message tracking
> to see why the email goes to the badmail folder:
>
> 1. Enable SMTP logging:
>
> 1). Open the properties page of the Default SMTP Vitual Server in Exchange
> System Manager.
>
> 2). On the General tab, check the "Enable logging" box.
>
> 3). Click Properties, click the Advanced tab and check all the boxes on
> the
> list.
>
> 4). Click OK twice.
>
> 5). Stop and restart the SMTP virtual server.
>
> 6). Try reproducing the issue.
>
> 7). Stop the SMTP virtual server.
>
> 8). Go to the C:\WINDOWS\system32\LogFiles\SMTPSVC1 folder and upload the
> file to the thread (I suggest you hide your public IPs shown in the log).
>
> 2. Enable the Message Tracking logs:
>
> You may try the steps in the following KB articles:
>
> 823864 Improved Message Tracking Features in Exchange Server 2003
> http://support.microsoft.com/?id=823864
>
> 821910 How to troubleshoot for Exchange Server 2003 transport issues
> http://support.microsoft.com/?id=821910
>
> After performing the above steps, please let me know the result. Thanks
> again.
>
>
> Best regards,
>
> Crina Li (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --------------------
> | From: "Jon" <anon@anon.co.uk>
> | | Subject: Re: [Q] Undeliverable Mail
> | Date: Tue, 8 Mar 2005 14:36:37 -0000
> | Lines: 337
> | | Newsgroups: microsoft.public.windows.server.sbs
> | | Thanks very much for replying.
> |
> | I tried specifying a different Exchange mailbox but had exactly the same
> | problem. I then set POP3 logging level to maximum, cleared the event
> log,
> | sent another mail to dummy@domain.com and hit the Retrieve Now button on
> the
> | POP3 connector manager Scheduling tab. Afterwards, there were a number
> of
> | entries in the event log which I've included below but no errors. The
> 4th
> | event (EventID 1050) is probably the most relevant. Again the message
> did
> | NOT appear in the specified Exchange mailbox, the sender received an
> | undeliverable notification and three more files appeared in the
> c:\program
> | files\exchgsvr\mailroot\vsi 1\badmail folder. :-(
> |
> | Event Type: Information
> | Event Source: MSExchangeActiveSyncNotify
> | Event Category: OMA Push Categorizer
> | Event ID: 10302
> | Date: 08/03/2005
> | Time: 14:02:39
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | OMA Categorizer succesfully initialized.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Delivery
> | Event ID: 1047
> | Date: 08/03/2005
> | Time: 14:02:37
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The delivery process finished successfully.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Delivery
> | Event ID: 1051
> | Date: 08/03/2005
> | Time: 14:02:37
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The delivery process for message <id:
> | {08260ACE-6EF3-4A4E-A9A1-358F9F9A36CC}> finished successfully.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Delivery
> | Event ID: 1050
> | Date: 08/03/2005
> | Time: 14:02:37
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The message <id: {08260ACE-6EG4-4A4E-A9A2-358F9F9A36DD}> was routed by a
> | global mailbox mapping as follows:
> | Original Recipient: <dummy@domain.co.uk>.
> | - routed via domain substitution to <dummy@domain.CO.UK>.
> |
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1018
> | Date: 08/03/2005
> | Time: 14:02:27
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The message downloading process finished successfully.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1030
> | Date: 08/03/2005
> | Time: 14:02:27
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The POP3 session transcript for mailbox <mailhost.isp.co.uk
> [domain.co.uk]>
> | was:
> | <S>: +OK mailserver, isp Internet POP3 Server Ready
> | <C>: USER domain.co.uk
> | <S>: +OK Please enter your pass, with the PASS command.
> | <C>: PASS <secret password>
> | <S>: +OK Logged in.
> | <C>: STAT
> | <S>: +OK 1 1420
> | <C>: {Downloaded and deleted messages if neccessary}
> | <C>: QUIT
> | <S>: +OK Goodbye. See you again sometime :)
> |
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1065
> | Date: 08/03/2005
> | Time: 14:02:27
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The message <id:{08260ACE-6EF3-4A4E-A9A1-358F9F9A36CC}> was deleted from
> the
> | POP3 server (mailbox <domain.co.uk [mailhost.isp.co.uk]>).
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1064
> | Date: 08/03/2005
> | Time: 14:02:25
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The message <id:{08260ACE-6EF3-4A4E-A9A1-358F9F9A36CC}> was downloaded
> from
> | the POP3 server (mailbox <domain.co.uk [mailhost.isp.co.uk]>).
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1031
> | Date: 08/03/2005
> | Time: 14:02:25
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | There are 1 message(s) with a total of 1420
> | byte(s) for mailbox <mailhost.isp.co.uk [domain.co.uk]>.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1028
> | Date: 08/03/2005
> | Time: 14:02:25
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | Access was granted to the mailbox <mailhost.isp.co.uk> logging on as
> | <domain.co.uk>.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1027
> | Date: 08/03/2005
> | Time: 14:02:25
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The POP3 server (mailbox <mailhost.isp.co.uk [domain.co.uk]>) responded
> to
> | the Microsoft Connector for POP3 Mailboxes connection with: <+OK
> mailserver,
> | isp Internet POP3 Server Ready
> | >.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1032
> | Date: 08/03/2005
> | Time: 14:02:25
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The POP3 agent will open the mailbox <domain.co.uk [mailhost.isp.co.uk]>
> on
> | port 110.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Delivery
> | Event ID: 1042
> | Date: 08/03/2005
> | Time: 14:02:25
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | Delivery Manager has started to monitor the Incoming Mail queue for
> messages
> | to be delivered to Exchange user accounts.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1013
> | Date: 08/03/2005
> | Time: 14:02:25
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | Microsoft Connector for POP3 Mailboxes is attempting to connect to the
> | Internet in order to access POP3 mailboxes.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: Download
> | Event ID: 1017
> | Date: 08/03/2005
> | Time: 14:02:25
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | The message downloading process started.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Event Type: Information
> | Event Source: POP3 Connector
> | Event Category: General
> | Event ID: 1005
> | Date: 08/03/2005
> | Time: 14:02:24
> | User: N/A
> | Computer: COMPUTERNAME
> | Description:
> | A schedule event started.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> |
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | "Crina Li (MSFT)" <v-crinal@online.microsoft.com> wrote in message
> | news:AoaKMB9IFHA.3688@TK2MSFTNGXA02.phx.gbl...
> | > Hi Jon,
> | >
> | > Thank you for posting in SBS newsgroup.
> | >
> | > Based on the information you have provided, your POP3 Connector
> settings
> | > seems like no problem. Let us unable the full POP3 Connector logging
> to
> | > see what happened. To do that:
> | >
> | > 1. Try using another domain user email account to see if the issue
> still
> | > exists.
> | >
> | > 2. Setting Maximum POP3 Connector log. To do it, follow these steps:
> | >
> | > 1) In Server Management Console, click POP3 Connector Manager.
> | > 2) Click Open POP3 Connector Manager.
> | > 3) Select "maximum" in service logging column in troubleshooting tab.
> | > 4) Select another Exchange mailbox in Undeliverable POP3 Mail column.
> | >
> | > 3. Backup and then clear the Application event log:
> | >
> | > 1) Select Administrative Tools and click Event Viewer.
> | > 2) In Event Viewer windows, right-click Application, select Save Log
> File
> | > As to backup.
> | > 3) Right-click Application and select Clear all Events.
> | > 4) Reproduce the issue and paste the error messages in the Event log
> to
> | > the
> | > newsgroup. You can remove the sensitive information.
> | >
> | > If you have any questions regarding this post, please let me know.
> Thank
> | > you.
> | >
> | > Best regards,
> | >
> | > Crina Li (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | > --------------------
> | > | From: "Jon" <anon@anon.co.uk>
> | > | Subject: [Q] Undeliverable Mail
> | > | Date: Mon, 7 Mar 2005 18:35:49 -0000
> | > | | Newsgroups: microsoft.public.windows.server.sbs
> | > | |
> | > | Hi
> | > |
> | > | I'm installing SBS2003 on a new server and wisely or otherwise, my
> | > company
> | > | wishes to receive all mail that is sent to our domain. On the
> | > | Troubleshooting tab of the POP3 connector Manager Properties dialog,
> I
> | > have
> | > | set undeliverable mail to be sent to an exchange mailbox (user1) but
> | > this
> | > | doesn't appear to have done the trick. user1 is successfully
> receiving
> | > all
> | > | messages sent to user1@domain.com but any mail sent to a non
> Exchange
> | > | mailbox i.e. dummy@domain.com is being bounced back to the sender as
> | > | undeliverable and not reaching user1. Am I misunderstanding the
> purpose
> | > of
> | > | the setting on the Troubleshooting tab ?
> | > |
> | > | Incidentally, for each mail sent to dummy@domain.com three files are
> | > | appearing in c:\program files\exchgsvr\mailroot\vsi 1\badmail with
> the
> | > | extensions .BAD .BDP and .BDR. The .BAD file appears to contain a
> copy
> | > of
> | > | the bounced mail.
> | > |
> | > | I'd be very grateful for any help from the group.
> | > |
> | > | Jon
> | > |
> | > |
> | > |
> | >
> |
> |
> |
>

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