Re: Performance Report Monitoring Problem

From: Les Connor [SBS Community Member - SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 02/25/05 

Date: Fri, 25 Feb 2005 15:19:16 -0600

I wish I had a suggestion ..... somebody (anybody) else?

Nothing at all in the event logs?

<shhh> but did you restart the server anytime recently? If not, do so. We
won't go the 'fdisk and reinstall' just yet ;-). 

-- 
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
"Nick" <nick_tx@hotmail.com> wrote in message 
news:uSUcJ03GFHA.1392@TK2MSFTNGP10.phx.gbl...
>I have checked the event logs and cannot find any error or log entry 
>associated with the performance report.  I have rerun the Monitoring setup 
>wizard and that does not fix the problem.  In the "Server Status Rerports" 
>windows where I can manually configure the settings originally configured 
>through the wizard I have the option of selecting a report and then 
>clicking "Send Now" which immediatly returns with a popup window that says 
>"An error occurred while sending the Server Status Report.  Verify that 
>report configuration settings are correct, and then try again."  I know 
>this is not a useful error message, but it is the only one I can find 
>becuase this does not generate a system or application log event.
>
> Also, we are not running any anti-spam software and the mail logs on our 
> SMTP server show no message is being sent out with the report.
>
> We support several clients who are running Windows systems.  I just 
> recently found that one of our clients who is also running Small Business 
> Server 2003 just started having the same problem with their performance 
> reports, and they are not running anti-spam software either.  I am still 
> recieving the reports from a several other clients' servers, but not ours.
>
> If there is any way for me to collect more information with a debugging 
> tool or another log file, please let me know.
>
> Thanks,
>    NICK
>
>
> -------------------------------------------------------------------------------------
> "Les Connor [SBS Community Member - SBS MVP]" <les.connor@DEL.cfive.ca> 
> wrote in message news:eskF%2392GFHA.2276@TK2MSFTNGP15.phx.gbl...
>> Then, I don't know what the issue is.
>>
>> Check the event logs, see if the report is being generated. Check ESM and 
>> see if it's been sent. Try to narrow down the point of failure.
>>
>> Even try running the monitoring wizard again, perhaps it will reset 
>> things.
>>
>> -- 
>> Les Connor [SBS Community Member - SBS MVP]
>> -----------------------------------------------------------
>> SBS Rocks !
>>
>>
>> "dan" <dan@discussions.microsoft.com> wrote in message 
>> news:F93FF122-7977-48FF-A2EC-85E3998991AF@microsoft.com...
>>> None.  I just installed Trend Micro yesterday.  But I was experiencing 
>>> this
>>> trouble prior to the installation of Trend Micro.
>>>
>>> "Les Connor [SBS Community Member - SBS M" wrote:
>>>
>>>> What anti-spam/anti-virus product are you guys using?
>>>>
>>>> With Trend CSM for example, I've had to to add rules to eManager to 
>>>> ensure
>>>> that these aren't blocked. Sometimes when the antispam rules are 
>>>> updated,
>>>> what previously got through fails to.
>>>>
>>>> -- 
>>>> Les Connor [SBS Community Member - SBS MVP]
>>>> -----------------------------------------------------------
>>>> SBS Rocks !
>>>>
>>>>
>>>> "Nick" <nick_tx@hotmail.com> wrote in message
>>>> news:%23DphobvGFHA.2704@tk2msftngp13.phx.gbl...
>>>> >I have been running SBS 2003 for about 7 months and during that time I 
>>>> >was
>>>> >recieving the daily Performance Reports by email which has the basic
>>>> >monitoring information in it.  I noticed about 2 weeks ago the emailed
>>>> >reports stopped.  When I log on to the server I can view the reports
>>>> >locally but they will not come by email.  I have tried changing the 
>>>> >email
>>>> >settings to send to a different address which did not help.  When I 
>>>> >click
>>>> >the "send now" button to send a report I just get a popup window 
>>>> >saying
>>>> >that an error occured and try again.  I cannot find any details about 
>>>> >why
>>>> >the email is failing.
>>>> >
>>>> > Please help.
>>>> >
>>>> > Thanks,
>>>> > Nick
>>>> >
>>>>
>>>>
>>>>
>>
>>
>
>