Re: VPN connection errors

From: Greg Mohr (gcmohr_at_hotmail.com)
Date: 02/23/05


Date: Tue, 22 Feb 2005 20:40:50 -0500

Jerry,

This is a single NIC server. The PPTP works going out, and the VPN works on
the lan.

I don't see any events in the logs for this.
Port 1723 is opened GRE 47 is passing though.
It does occur for all clients.

This configuration worked fine for almost 8 months, then just stopped.

I have 10 other SBS networks up and running fine. This is the only one with
this problem.

Greg

"Jerry zhao (MSFT)" <v-jerryz@online.microsoft.com> wrote in message
news:DLfQ7uaFFHA.3900@TK2MSFTNGXA01.phx.gbl...
> Hi Greg,
>
> Thanks for your postiong.
>
> The issue is often caused by the incompatibility of the router or the
> firewall software. So, I would like to recommend that you check if your
> issue is similar to the scenario in following KB:
>
> Error Message: VPN Connection Error 800: Unable to Establish Connection
> http://support.microsoft.com/default.aspx?scid=kb;en-us;319108
>
> And please also check the following:
>
> You receive an "Unable to establish the VPN connection" error message when
> your Windows Small Business Server 2003-based client computer try to make
> an outgoing PPTP connection
> http://support.microsoft.com/default.aspx?scid=kb;en-us;886621
>
> If this is not the case, please help me collect the following information:
>
> 1. Can you successfully create VPN from any Internal client to the SBS's
> internal NIC IP? That can tell us if the RAS component is flawless.
>
> 2. Are there any event logs in the SBS server?
>
> 3. Have you open the port 1723 on the router?
>
> 4. Does this issue occur for all the clients?
>
>
> The following article may be helpful:
>
> 323441 How To Install and Configure a Virtual Private Network Server in
> Windows
> http://support.microsoft.com/?id=323441
>
> 837453 How to use the Windows Server 2003 Routing and Remote Access
Service
> or
> http://support.microsoft.com/?id=837453
>
> 283628 How to Enable PPTP Clients to Connect Through an ISA Firewall
> http://support.microsoft.com/?id=283628
>
>
> If you have any questions or concerns, please feel free to let me know.
> It's my pleasure to be of assistance.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
>
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>
>
>



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