Re: Fax Console Shows "in progress"
From: Geoff Dutch (GeoffDutch_at_discussions.microsoft.com)
Date: 02/22/05
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Date: Tue, 22 Feb 2005 03:31:03 -0800
solution : Our support company changed to the "Standard Modem" driver and
since then we have had, so far, nearly a week without problems.
"Geoff Dutch" wrote:
> Hi,
>
> This is the model of fax we have been supplied :
>
> http://www.usr-emea.com/products/p-dialup-product.asp?prod=hom-faxv92-ex&loc=unkg
>
> US Robotics USR015630B
>
> I cannot update the drivers to anything more than a 2003 date and worryingly
> cannot find any drivers for Windows Server 2003 !
>
> "Dustin Trapani" wrote:
>
> > I can tell that I had a similar problem when using 1 USR sporster modem. I
> > believe it was a driver issue, though I never resolved it. I was able to
> > replace the modem with a USR Courier V.everything. They are not the
> > preferred fax modem, the brooktrout are. I have had good results with mine
> > with a light usage though.
> >
> >
> >
> >
> >
> >
> >
> > "Geoff Dutch" <GeoffDutch@discussions.microsoft.com> wrote in message
> > news:3728C5B5-C094-45F7-B093-C4DAD9722356@microsoft.com...
> > > Hi,
> > >
> > > Our month old SBS03 has just this week developed a problem.
> > >
> > > We have 3 USR Ext modems (not USB) and until the last few days its been
> > > working just great - ie receiving faxes !!
> > >
> > > At least once a day now we realise we haven't received a fax for a while.
> > > We try to send one to ourselves (sad!) - no answer. We call the fax
> > > number
> > > from the phone - just rings and rings.
> > >
> > > I check the server and the Fax Service is running. I look in Fax Console
> > > and see there is a item as "in progress" but there is no call in place. I
> > > look in Devices in Fax Manager - the modem status is "receiving".
> > >
> > > I try to stop the Fax Service - says it can't stop. The status in
> > > SERVICES
> > > then reads "Starting" for longer than i expect and eventually it tells me
> > > it
> > > won't start.
> > >
> > > The only mind-blowing solution we have so far is to reboot the server -
> > > which solves the problem temporarily.
> > >
> > > Any thoughts as a re-boot or two a day is just not acceptable. It is
> > > inface
> > > moving backwards from the SBS4.5 install we had 6 weeks ago where i'd have
> > > to
> > > re-boot that box once or twice a month to solve a "fax" issue.
> > >
> > > help !
> >
> >
> >
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