RE: Outlook and smartphone

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Charles Yang [MSFT] (v-chayan_at_online.microsoft.com)
Date: 02/21/05


Date: Mon, 21 Feb 2005 07:55:27 GMT

Hi Joseph,
 
Glad to hear from you.
 
According to what you described I understand that you want to set up
smartphone to synchronize with the SBS2003. If I misunderstood you, please
let me know.
 
Based on my research, SBS 2003 supports ActiveSync via a client, or Server
ActiveSync if you have remote connectivity to the server via the PDA. For
example, you could use a Pocket PC Phone Edition 2003 device, or SmartPhone
to use Server ActiveSync to sync your Inbox, Calendar, and/or Contacts.
 
When running CEICW, ensure to check the OMA (Outlook Mobile Access) option
in the "Web Services Configuration" page, this will configure the System to
allow OMA and "Server ActiveSync" access from the Internet. Note that if
you installed ISA on the SBS 2K3, please do run CEICW again to re-allow OMA.
 
The client host machine must be configured using the SBS Set Up Computer
Wizard. During the Set Up Computer Wizard, the option to install ActiveSync
3.7 must be configured as well. If this is pushed to the client machine,
then there will be an option in the Start Menu called Mobile Device
Configuration. Then, it should be able to provision your phone or PPC so
that the Server ActiveSync works.
 
If it is Pocket PC 2000, you may also need to use the tool for disabling
the certificate verification from the following URL to test to see if will
sync (note it does not turn off SSL, it configures it so that it won't
attempt to ask the certificate authority if it's a valid certificate):
 
Exchange 2003: Disable Certificate Verification
http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D-
8E94-530A67614DF1&displaylang=en
 
You can set up your smartphone in SBS 2003 Active sync follow the steps
below:
 
On a ppc2003 device (smartphone, ppc or ppcpe) perform the following:
 
1. Click start, then ActiveSync
2. Click Tools then Options
3. Click the Server tab at the bottom of the screen
4. In the "Use this server" field, provide the hostname that
resolves to the SBS box's external IP address (mail.domain.com)
5. Uncheck "this server uses an SSL connection" (this is required if
the sbs server issued a self signed cert at the devices only "trust" the
root CA's per
308205 XCCC: Valid SSL Certificate Is Required When You Use Server
ActiveSync
http://support.microsoft.com/?id=308205
 
6. Check the items under "Sync these items" that you wish to sync
7. Click OK at the top of the screen.
8. You may have to "soft reset" the device prior to synchronizing
the first time.
 
 
I hope the above information helps, if you have any issues or concerns
please let me know. I am standing by to help you.
 
 
Charles Yang
Online Partner Support
Partner Support Group
Microsoft Global Technical Support Center
 Mailto: v-chayan@microsoft.com
 

Sincerely,

Charles Yang (MFST)

Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security
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