Re: Add Licence Wizard

From: Martyn Fewtrell (mfewtrell_at_networkclub.co.uk)
Date: 02/16/05 

Date: Wed, 16 Feb 2005 20:09:15 -0000

Hi there again

I've just been checking the service pack etc.

Exchange Server 2003 SP1 is installed and although I am aware of Server 2003
SP1 this is not yet installed.

Is there a specific SBS 2003 Service pack (I couldn't find one!) or are most
people using Server 2003 SP1?

Martyn Fewtrell
mfewtrell@networkclub.co.uk

"Martyn Fewtrell" <mfewtrell@networkclub.co.uk> wrote in message
news:OKnpKCGFFHA.2876@TK2MSFTNGP12.phx.gbl...
> Thanks for getting back to me.
>
> In case it makes a difference I am doing most of this work using remote
> desktop. The client is 15 miles away and I can only realistically access
> the server after 6pm when the office shuts and before 8pm when the backup
> starts to run!
>
> 1. Yes I am using the Administrator account but having checked the groups
> it is a member of a whole range including:
>
> Administrators
> Domain Admins
> Domain Users
> Enterprise Admins
> Group Policy Creator Owners
> Mobile Users
> SAVFMSE Admins
> Schema Admins
>
> Do you think it would be worth creating a new logon which is purely a
> member of Administrator?
>
> 2. The error message is a yellow triangle with an exclamation mark. It
> occurs at the end of the small business set up wizard in the closing box
> before it ends exactly as listed below.
>
> ------------------------------
>
> Server Tools - Administration
>
> An error occurred while setting permissions for the folders and files
> installed by Windows Small Business Server Setup
>
> ------------------------------
>
> 3. I cant see much in the event log. The only Red one that occurs is just
> before the restart as follows:
>
> Event ID 10010
>
> The Server did not register with DCOM within the required timeout.
>
> I don't know whether this is related or not. There are loads of errors in
> the Application log but these relate to licensing errors i.e. not enough
> licences - but of course I cant add any as the wizard wont run!
>
> 4. Ill have to check the latest updates. I have installed Exchange SP1 and
> routine hotfixes as appropriate.
>
> 5. Norton Antivirus is running so I can try turning this off next time.
>
> 6. The error logs are present and are fairly long I will try the wizard
> again and then check the logs for the time span during which I ran the
> wizard. Otherwise it might be quire difficult to isolate particular
> messages.
>
> Martyn Fewtrell
> mfewtrell@networkclub.co.uk
>
>
>
>
>
>
> "Jerry zhao (MSFT)" <v-jerryz@online.microsoft.com> wrote in message
> news:B7ZQrM$EFHA.4072@TK2MSFTNGXA01.phx.gbl...
>> Hi Martyn,
>>
>> Good to hear from you!
>>
>> Before we start, please help me collect the following information to
>> isolate the issue:
>>
>> 1. Are you using the administrator account while perform the operation?
>> If
>> you do, make sure that the administrator account is only in one
>> group ----
>> the Administrators group.
>>
>> 2. What's the exact error message and problem symbol?
>>
>> 3. Are there any event logs related to this issue?
>>
>> 4. Have you installed the last update for SBS server?
>>
>> 5. Disable any anti-virus software. See how things go from there.
>>
>> 6. Please check error logs recorded in SBSMSI-Licensing.log, errorlog.txt
>> and eventlog.txt under
>> "C:\Program Files\Microsoft Integration\Windows Small Business Server
>> 2003\Logs".
>>
>>
>> Please feel free to let me know if you have any questions or if you need
>> further assistance. I'm glad to be of service.
>>
>> Best regards,
>>
>> Jerry Zhao (MSFT)
>>
>> Microsoft Online Partner Support
>>
>> Get Secure! - www.microsoft.com/security
>>
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>
>
>

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