Re: 'Intranet' component will not install

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: wraggsyboy (wraggsyboy_at_discussions.microsoft.com)
Date: 02/15/05 

Date: Tue, 15 Feb 2005 05:43:04 -0800

Hi Susan,

Thanks for your response. I can confirm that the issue is now dealt with by
obtaining an updated Disk 3. However, I *was* applying the patch as mentioned
(832880) and we are running this install on a SCCSI RAID5 based system.

I was expecting to see at least the _vti_pvt, aspnet_client, wpresources and
web.config files in c:\inetpub\companyweb. After the failed install this
folder was entirely empty, and wodered if it would be as simple as restoring
the contents from backup.

Regards,

James

"Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:

> Do you have sata drives or something?
>
> The company web folder is empty... that's normal.
>
> Have you gone to Windows update and gotten the Sharepoint patch?
>
>
>
> wraggsyboy wrote:
> > Hi Bill,
> >
> > Thanks for this excellent information - i'm a step further! It will now
> > install the MSSQL$SHAREPOINT service, and it starts - however the Small
> > Business Server setup fails with the same 'x' next to Server Tools, the error
> > is the same ''An error occurred while installing Windows SharePoint Services
> > and creating your intranet site."
> >
> > Also, I can see that the companyweb folder is still empty of files.
> >
> > As the MSSQL$SERVICE has started would I be able to restore the SQL database
> > & files manually to get the companyweb up and running?
> >
> > I'd appreciate any other ideas.
> >
> > Regards,
> >
> > James
> >
> > ERRORLOG.TXT
> >
> > [02/11/05,17:26:39] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> > failed in CPageBase::GetGlobalProperty(): GUID =
> > {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> > [02/11/05,17:26:43] Licensing: [2] FindLinkByTarget failed to find the
> > licensing link with error [-2147024894].
> > [02/11/05,17:26:43] Licensing: [2] UpdateLinkPath failed to update the
> > licensing link with error [-2147024893].
> > [02/11/05,17:26:45] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> > failed in CPageBase::GetGlobalProperty(): GUID =
> > {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> > [02/11/05,17:26:45] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> > failed in CPageBase::GetGlobalProperty(): GUID =
> > {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> > [02/11/05,17:26:55] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> > failed in CPageBase::GetGlobalProperty(): GUID =
> > {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> > [02/11/05,17:26:56] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> > failed in CPageBase::GetGlobalProperty(): GUID =
> > {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> > [02/11/05,17:26:58] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> > failed in CPageBase::GetGlobalProperty(): GUID =
> > {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> > [02/11/05,17:27:07] Intranet: [2] Failed to get version regkey in
> > CClientX::HrGetSTSVersion. This is a clean install of ClientX.
> >
> > [02/11/05,17:29:15] Intranet: [2] DNS record exists for companyweb. No need
> > to create DNS entry.
> > [02/11/05,17:29:16] Intranet: [2] Failed to get version regkey in
> > CClientX::HrGetSTSVersion. This is a clean install of ClientX.
> >
> > [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> > to run SQL command, hr=0x80004005
> > [02/11/05,17:29:20] Intranet: [2] use [STS_DSMAIN_1]
> > [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> > to run SQL command, hr=0x80004005
> > [02/11/05,17:29:20] Intranet: [2] use [STS_%s_1]
> > [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> > to run SQL command, hr=0x80004005
> > [02/11/05,17:29:20] Intranet: [2] use [STS_Config]
> > [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> > to run SQL command, hr=0x80004005
> > [02/11/05,17:29:20] Intranet: [2] use [STS_DSMAIN_1]
> > [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> > to run SQL command, hr=0x80004005
> > [02/11/05,17:29:20] Intranet: [2] use [STS_%s_1]
> > [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> > to run SQL command, hr=0x80004005
> > [02/11/05,17:29:20] Intranet: [2] use [STS_Config]
> > [02/11/05,17:29:20] Intranet: [2] Failed to grant db rights to sts worker
> > [02/11/05,17:29:41] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> > failed in CPageBase::GetGlobalProperty(): GUID =
> > {63ECC03C-3D58-4074-903D-E80CFC5BDC25}
> >
> >
> >
> >
> > "Bill Peng [MSFT]" wrote:
> >
> >
> >>Hi James,
> >>
> >>Thank you for posting here!
> >>
> >>Based on your description, it seems that the inexistence of the
> >>MSSQL$SharePoint service causes the problem. However, after the manual
> >>reinstallation of Companyweb by following the steps outlined in KB 829114
> >>the similar issue persists.
> >>
> >>How to remove and how to install the Windows Small Business Server 2003
> >>http://support.microsoft.com/?id=829114
> >>
> >>I'd like to provide you with the following suggestion:
> >>
> >>1. Open cmd prompt.
> >>2. Type the following command and click Enter.
> >>
> >>msizap.exe T {65657C59-23A8-4974-B8E0-BA04EBD04E4F}
> >>
> >>3. Remove the MSDE 2000 instance data and program installation folders. You
> >>can find the root folder information for the default instance data folder
> >>in the SQLDataRoot registry key value under this registry key path:
> >>
> >>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\Setup
> >>
> >>o For example, remove the MSDE 2000 data folder for SharePoint instance:
> >>\Program Files\Microsoft SQL Server\MSSQL$SharePoint\Data
> >>
> >>o For example, remove the MSDE 2000 program folder for SharePoint instance:
> >>\Program Files\Microsoft SQL Server\MSSQL$SharePoint\Binn
> >>
> >>4. Clean up registry.
> >>
> >>[Warning] If you use Registry Editor incorrectly, you may cause serious
> >>problems that may require you to reinstall your operating system. Microsoft
> >>cannot guarantee that you can solve problems that result from using
> >>Registry Editor incorrectly. Use Registry Editor at your own risk.
> >>
> >>a) Use Registry Editor to remove the following MSDE 2000 registry keys:
> >>
> >>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SharePoint
> >>
> >>b) If the following registry key points to the MSDE 2000 instance
> >>{65657C59-23A8-4974-B8E0-BA04EBD04E4F}, remove the value
> >>InstanceComponentSet.x. For example, InstanceComponentSet.1 has a value
> >>that matches the {65657C59-23A8-4974-B8E0-BA04EBD04E4F}:
> >>
> >>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\Component
> >>Set\InstanceComponentSet.1
> >>
> >>c) Remove the SQLServer Service registry key.
> >>
> >>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQL$SharePoint
> >>
> >>d) Remove the SQLServerAgent Service registry key:
> >>
> >>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLAgent$SharePoint
> >>
> >>Please refer to the following KB for related info:
> >>
> >>Manually Remove a Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
> >>http://support.microsoft.com/?id=320873
> >>
> >>5. Reboot the server.
> >>6. Try to reinstall SharePoint/Intranet by using the steps in KB 829114.
> >>
> >>How to remove and how to install the Windows Small Business Server 2003
> >>http://support.microsoft.com/?id=829114
> >>
> >>If the problem still occurs, we will need to gather more detailed
> >>information to continue the troubleshooting steps; however, please
> >>understand that we do not provide more in-depth technical support in the
> >>SBS public newsgroup and you may going to either SBS VAP (for partners and
> >>MVPs) or PSS support.
> >>
> >>I hope the above info helps.
> >>
> >>Have a nice day!
> >>
> >>Bill Peng
> >>MCSE 2000, MCDBA
> >>Microsoft Online Partner Support
> >>Get Secure! - www.microsoft.com/security
> >>=====================================================
> >>When responding to posts, please "Reply to Group" via your newsreader so
> >>that others may learn and benefit from your issue.
> >>=====================================================
> >>This posting is provided "AS IS" with no warranties, and confers no rights.
> >>
> >>--------------------
> >>
> >>>Thread-Topic: 'Intranet' component will not install
> >>>thread-index: AcUQHzKN4az242TZQZW7Y6WS65uIow==
> >>>X-WBNR-Posting-Host: 217.154.95.70
> >>>From: "=?Utf-8?B?d3JhZ2dzeWJveQ==?=" <wraggsyboy@discussions.microsoft.com>
> >>>References: <81ADB519-96C1-48BA-B72C-DB000A364469@microsoft.com>
> >>>Subject: RE: 'Intranet' component will not install
> >>>Date: Fri, 11 Feb 2005 01:51:02 -0800
> >>>Lines: 102
> >>>Message-ID: <D35E0807-F5E5-444A-B978-C3581F60E37E@microsoft.com>
> >>>MIME-Version: 1.0
> >>>Content-Type: text/plain;
> >>> charset="Utf-8"
> >>>Content-Transfer-Encoding: 7bit
> >>>X-Newsreader: Microsoft CDO for Windows 2000
> >>>Content-Class: urn:content-classes:message
> >>>Importance: normal
> >>>Priority: normal
> >>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >>>Newsgroups: microsoft.public.windows.server.sbs
> >>>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
> >>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:93950
> >>>X-Tomcat-NG: microsoft.public.windows.server.sbs
> >>>
> >>>Hi,
> >>>
> >>>Has anyone got any ideas? I'm really at a dead end here. I'm wondering
> >>>wether I should just reinstall SBS but that just seems crazy - I should be
> >>>able to choose to 'Install Intranet' from the SBS Add/Remove programs.
> >>>
> >>>Hunting through this newsgroup there are plenty of people who have had the
> >>>same problem, there must be a resolution.
> >>>
> >>>Regards,
> >>>
> >>>James
> >>>
> >>>
> >>>"wraggsyboy" wrote:
> >>>
> >>>
> >>>>Hi,
> >>>>
> >>>>I'm having major problems getting SharePoint Services back on our SBS
> >>
> >>2003
> >>
> >>>>server after a full system restore.
> >>>>The system was restored from a Backup Exec backup and after the restore
> >>
> >>for
> >>
> >>>>some reason the SSQL$SHAREPOINT service wouldn't startup (in the event
> >>
> >>log
> >>
> >>>>there was a 'sent startup request' information log and then immediately
> >>
> >>after
> >>
> >>>>a 'sent a stop request' information log every time you tried to start
> >>
> >>the
> >>
> >>>>service).
> >>>>
> >>>>So, I decided to uninstall the Intranet component, msde and reinstall,
> >>
> >>then
> >>
> >>>>restore the MSSQL$SHAREPOINT SQL Instance using the Backup Exec SQL
> >>
> >>Agent.
> >>
> >>>>And I remain at this point 2 days later.
> >>>>The Intranet component will not install - I choose Change/Remove on
> >>
> >>'Windows
> >>
> >>>>Small business Server 2003' in add/remove programs, then select
> >>
> >>'maintenance'
> >>
> >>>>and choose to install the Intranet. On clicking next it prompts for Disk
> >>
> >>3
> >>
> >>>>and looks like it's installing, then I get a 'x' on the Server Tools and
> >>
> >>the
> >>
> >>>>error 'An error occurred while installing Windows SharePoint Services
> >>
> >>and
> >>
> >>>>creating your intranet site.', and no sign of the MSSQL$SHAREPOINT
> >>
> >>service in
> >>
> >>>>Services.
> >>>>
> >>>>I have attached the errorlog.txt towards the bottom of this post.
> >>>>
> >>>>I have uninstalled and attempted to reinstall what seems 50 times (!) -
> >>>>following different KB articles and reboots etc.
> >>>>
> >>>>I have followed the manual uninstall as listed here:
> >>>>http://support.microsoft.com/default.aspx?scid=kb;en-us;829114
> >>>>
> >>>>I have tried the critical update:
> >>>>
> >>>>
> >>
> >>http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A83-
> >>85F8-951E9F055BF0&displaylang=en
> >>
> >>>>Which seemed hopeful but as I don't have the SQL service installed I
> >>
> >>think
> >>
> >>>>this is where the update fails.
> >>>>
> >>>>I'm at a loss as to what to do next, please help!
> >>>>
> >>>>Regards,
> >>>>
> >>>>James
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>ERRORLOG.txt
> >>>>
> >>>>[02/10/05,01:55:40] Intranet: [2] CClientX::InitializeModule found no
> >>
> >>STS,
> >>
> >>>>but detected that SBS installed STS.
> >>>>[02/10/05,01:55:44] WizardUI: [2]
> >>
> >>ISetupManager::GetGlobalCustomProperty()
> >>
> >>>>failed in CPageBase::GetGlobalProperty(): GUID =
> >>>>{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> >>>>[02/10/05,01:55:49] Licensing: [2] FindLinkByTarget failed to find the
> >>>>licensing link with error [-2147024894].
> >>>>[02/10/05,01:55:49] Licensing: [2] UpdateLinkPath failed to update the
> >>>>licensing link with error [-2147024893].
> >>>>[02/10/05,01:55:51] WizardUI: [2]
> >>
> >>ISetupManager::GetGlobalCustomProperty()
> >>
> >>>>failed in CPageBase::GetGlobalProperty(): GUID =
> >>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> >>>>[02/10/05,01:55:51] WizardUI: [2]
> >>
> >>ISetupManager::GetGlobalCustomProperty()
> >>
> >>>>failed in CPageBase::GetGlobalProperty(): GUID =
> >>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> >>>>[02/10/05,01:55:53] WizardUI: [2]
> >>
> >>ISetupManager::GetGlobalCustomProperty()
> >>
> >>>>failed in CPageBase::GetGlobalProperty(): GUID =
> >>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> >>>>[02/10/05,01:55:54] WizardUI: [2]
> >>
> >>ISetupManager::GetGlobalCustomProperty()
> >>
> >>>>failed in CPageBase::GetGlobalProperty(): GUID =
> >>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> >>>>[02/10/05,01:55:56] WizardUI: [2]
> >>
> >>ISetupManager::GetGlobalCustomProperty()
> >>
> >>>>failed in CPageBase::GetGlobalProperty(): GUID =
> >>>>{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> >>>>[02/10/05,01:56:05] Intranet: [2]
> >>>>CClientX::BIsSharepointSQLInstanceInstalled - Unable to start
> >>>>MSSQL$Sharepoint service hr= 0x80070424.
> >>>>[02/10/05,01:56:35] Intranet: [2] DNS record exists for companyweb. No
> >>
> >>need
> >>
> >>>>to create DNS entry.
> >>>>[02/10/05,01:56:36] Intranet: [2] HrDeleteMSDEShortCut failed in
> >>>>CClientX::DoInstall setup continuable. hr= [80070002]
> >>>>
> >>>>[02/10/05,01:56:37] Intranet: [2] Failed to get version regkey in
> >>>>CClientX::HrGetSTSVersion. This is a clean install of ClientX.
> >>>>
> >>>>[02/10/05,01:56:57] Intranet: [2] Failed to grant db rights to sts worker
> >>>>
> >>>>
> >>>>
> >>>
> >>
>
> --
> An open letter to the Security Community::
> http://msmvps.com/bradley/archive/2004/12/12/23540.aspx
>

Relevant Pages