Re: 'Intranet' component will not install
From: Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] (sbradcpa_at_pacbell.net)
Date: 02/14/05
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Date: Sun, 13 Feb 2005 23:10:22 -0800
Do you have sata drives or something?
The company web folder is empty... that's normal.
Have you gone to Windows update and gotten the Sharepoint patch?
wraggsyboy wrote:
> Hi Bill,
>
> Thanks for this excellent information - i'm a step further! It will now
> install the MSSQL$SHAREPOINT service, and it starts - however the Small
> Business Server setup fails with the same 'x' next to Server Tools, the error
> is the same ''An error occurred while installing Windows SharePoint Services
> and creating your intranet site."
>
> Also, I can see that the companyweb folder is still empty of files.
>
> As the MSSQL$SERVICE has started would I be able to restore the SQL database
> & files manually to get the companyweb up and running?
>
> I'd appreciate any other ideas.
>
> Regards,
>
> James
>
> ERRORLOG.TXT
>
> [02/11/05,17:26:39] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> [02/11/05,17:26:43] Licensing: [2] FindLinkByTarget failed to find the
> licensing link with error [-2147024894].
> [02/11/05,17:26:43] Licensing: [2] UpdateLinkPath failed to update the
> licensing link with error [-2147024893].
> [02/11/05,17:26:45] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> [02/11/05,17:26:45] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> [02/11/05,17:26:55] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> [02/11/05,17:26:56] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> [02/11/05,17:26:58] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> [02/11/05,17:27:07] Intranet: [2] Failed to get version regkey in
> CClientX::HrGetSTSVersion. This is a clean install of ClientX.
>
> [02/11/05,17:29:15] Intranet: [2] DNS record exists for companyweb. No need
> to create DNS entry.
> [02/11/05,17:29:16] Intranet: [2] Failed to get version regkey in
> CClientX::HrGetSTSVersion. This is a clean install of ClientX.
>
> [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> to run SQL command, hr=0x80004005
> [02/11/05,17:29:20] Intranet: [2] use [STS_DSMAIN_1]
> [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> to run SQL command, hr=0x80004005
> [02/11/05,17:29:20] Intranet: [2] use [STS_%s_1]
> [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> to run SQL command, hr=0x80004005
> [02/11/05,17:29:20] Intranet: [2] use [STS_Config]
> [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> to run SQL command, hr=0x80004005
> [02/11/05,17:29:20] Intranet: [2] use [STS_DSMAIN_1]
> [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> to run SQL command, hr=0x80004005
> [02/11/05,17:29:20] Intranet: [2] use [STS_%s_1]
> [02/11/05,17:29:20] Intranet: [2] CClientX::HrGrantDatabaseRights - failed
> to run SQL command, hr=0x80004005
> [02/11/05,17:29:20] Intranet: [2] use [STS_Config]
> [02/11/05,17:29:20] Intranet: [2] Failed to grant db rights to sts worker
> [02/11/05,17:29:41] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {63ECC03C-3D58-4074-903D-E80CFC5BDC25}
>
>
>
>
> "Bill Peng [MSFT]" wrote:
>
>
>>Hi James,
>>
>>Thank you for posting here!
>>
>>Based on your description, it seems that the inexistence of the
>>MSSQL$SharePoint service causes the problem. However, after the manual
>>reinstallation of Companyweb by following the steps outlined in KB 829114
>>the similar issue persists.
>>
>>How to remove and how to install the Windows Small Business Server 2003
>>http://support.microsoft.com/?id=829114
>>
>>I'd like to provide you with the following suggestion:
>>
>>1. Open cmd prompt.
>>2. Type the following command and click Enter.
>>
>>msizap.exe T {65657C59-23A8-4974-B8E0-BA04EBD04E4F}
>>
>>3. Remove the MSDE 2000 instance data and program installation folders. You
>>can find the root folder information for the default instance data folder
>>in the SQLDataRoot registry key value under this registry key path:
>>
>>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\Setup
>>
>>o For example, remove the MSDE 2000 data folder for SharePoint instance:
>>\Program Files\Microsoft SQL Server\MSSQL$SharePoint\Data
>>
>>o For example, remove the MSDE 2000 program folder for SharePoint instance:
>>\Program Files\Microsoft SQL Server\MSSQL$SharePoint\Binn
>>
>>4. Clean up registry.
>>
>>[Warning] If you use Registry Editor incorrectly, you may cause serious
>>problems that may require you to reinstall your operating system. Microsoft
>>cannot guarantee that you can solve problems that result from using
>>Registry Editor incorrectly. Use Registry Editor at your own risk.
>>
>>a) Use Registry Editor to remove the following MSDE 2000 registry keys:
>>
>>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SharePoint
>>
>>b) If the following registry key points to the MSDE 2000 instance
>>{65657C59-23A8-4974-B8E0-BA04EBD04E4F}, remove the value
>>InstanceComponentSet.x. For example, InstanceComponentSet.1 has a value
>>that matches the {65657C59-23A8-4974-B8E0-BA04EBD04E4F}:
>>
>>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\Component
>>Set\InstanceComponentSet.1
>>
>>c) Remove the SQLServer Service registry key.
>>
>>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQL$SharePoint
>>
>>d) Remove the SQLServerAgent Service registry key:
>>
>>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLAgent$SharePoint
>>
>>Please refer to the following KB for related info:
>>
>>Manually Remove a Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
>>http://support.microsoft.com/?id=320873
>>
>>5. Reboot the server.
>>6. Try to reinstall SharePoint/Intranet by using the steps in KB 829114.
>>
>>How to remove and how to install the Windows Small Business Server 2003
>>http://support.microsoft.com/?id=829114
>>
>>If the problem still occurs, we will need to gather more detailed
>>information to continue the troubleshooting steps; however, please
>>understand that we do not provide more in-depth technical support in the
>>SBS public newsgroup and you may going to either SBS VAP (for partners and
>>MVPs) or PSS support.
>>
>>I hope the above info helps.
>>
>>Have a nice day!
>>
>>Bill Peng
>>MCSE 2000, MCDBA
>>Microsoft Online Partner Support
>>Get Secure! - www.microsoft.com/security
>>=====================================================
>>When responding to posts, please "Reply to Group" via your newsreader so
>>that others may learn and benefit from your issue.
>>=====================================================
>>This posting is provided "AS IS" with no warranties, and confers no rights.
>>
>>--------------------
>>
>>>Thread-Topic: 'Intranet' component will not install
>>>thread-index: AcUQHzKN4az242TZQZW7Y6WS65uIow==
>>>X-WBNR-Posting-Host: 217.154.95.70
>>>From: "=?Utf-8?B?d3JhZ2dzeWJveQ==?=" <wraggsyboy@discussions.microsoft.com>
>>>References: <81ADB519-96C1-48BA-B72C-DB000A364469@microsoft.com>
>>>Subject: RE: 'Intranet' component will not install
>>>Date: Fri, 11 Feb 2005 01:51:02 -0800
>>>Lines: 102
>>>Message-ID: <D35E0807-F5E5-444A-B978-C3581F60E37E@microsoft.com>
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>>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>>
>>>Hi,
>>>
>>>Has anyone got any ideas? I'm really at a dead end here. I'm wondering
>>>wether I should just reinstall SBS but that just seems crazy - I should be
>>>able to choose to 'Install Intranet' from the SBS Add/Remove programs.
>>>
>>>Hunting through this newsgroup there are plenty of people who have had the
>>>same problem, there must be a resolution.
>>>
>>>Regards,
>>>
>>>James
>>>
>>>
>>>"wraggsyboy" wrote:
>>>
>>>
>>>>Hi,
>>>>
>>>>I'm having major problems getting SharePoint Services back on our SBS
>>
>>2003
>>
>>>>server after a full system restore.
>>>>The system was restored from a Backup Exec backup and after the restore
>>
>>for
>>
>>>>some reason the SSQL$SHAREPOINT service wouldn't startup (in the event
>>
>>log
>>
>>>>there was a 'sent startup request' information log and then immediately
>>
>>after
>>
>>>>a 'sent a stop request' information log every time you tried to start
>>
>>the
>>
>>>>service).
>>>>
>>>>So, I decided to uninstall the Intranet component, msde and reinstall,
>>
>>then
>>
>>>>restore the MSSQL$SHAREPOINT SQL Instance using the Backup Exec SQL
>>
>>Agent.
>>
>>>>And I remain at this point 2 days later.
>>>>The Intranet component will not install - I choose Change/Remove on
>>
>>'Windows
>>
>>>>Small business Server 2003' in add/remove programs, then select
>>
>>'maintenance'
>>
>>>>and choose to install the Intranet. On clicking next it prompts for Disk
>>
>>3
>>
>>>>and looks like it's installing, then I get a 'x' on the Server Tools and
>>
>>the
>>
>>>>error 'An error occurred while installing Windows SharePoint Services
>>
>>and
>>
>>>>creating your intranet site.', and no sign of the MSSQL$SHAREPOINT
>>
>>service in
>>
>>>>Services.
>>>>
>>>>I have attached the errorlog.txt towards the bottom of this post.
>>>>
>>>>I have uninstalled and attempted to reinstall what seems 50 times (!) -
>>>>following different KB articles and reboots etc.
>>>>
>>>>I have followed the manual uninstall as listed here:
>>>>http://support.microsoft.com/default.aspx?scid=kb;en-us;829114
>>>>
>>>>I have tried the critical update:
>>>>
>>>>
>>
>>http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A83-
>>85F8-951E9F055BF0&displaylang=en
>>
>>>>Which seemed hopeful but as I don't have the SQL service installed I
>>
>>think
>>
>>>>this is where the update fails.
>>>>
>>>>I'm at a loss as to what to do next, please help!
>>>>
>>>>Regards,
>>>>
>>>>James
>>>>
>>>>
>>>>
>>>>
>>>>ERRORLOG.txt
>>>>
>>>>[02/10/05,01:55:40] Intranet: [2] CClientX::InitializeModule found no
>>
>>STS,
>>
>>>>but detected that SBS installed STS.
>>>>[02/10/05,01:55:44] WizardUI: [2]
>>
>>ISetupManager::GetGlobalCustomProperty()
>>
>>>>failed in CPageBase::GetGlobalProperty(): GUID =
>>>>{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
>>>>[02/10/05,01:55:49] Licensing: [2] FindLinkByTarget failed to find the
>>>>licensing link with error [-2147024894].
>>>>[02/10/05,01:55:49] Licensing: [2] UpdateLinkPath failed to update the
>>>>licensing link with error [-2147024893].
>>>>[02/10/05,01:55:51] WizardUI: [2]
>>
>>ISetupManager::GetGlobalCustomProperty()
>>
>>>>failed in CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[02/10/05,01:55:51] WizardUI: [2]
>>
>>ISetupManager::GetGlobalCustomProperty()
>>
>>>>failed in CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[02/10/05,01:55:53] WizardUI: [2]
>>
>>ISetupManager::GetGlobalCustomProperty()
>>
>>>>failed in CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[02/10/05,01:55:54] WizardUI: [2]
>>
>>ISetupManager::GetGlobalCustomProperty()
>>
>>>>failed in CPageBase::GetGlobalProperty(): GUID =
>>>>{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>>>>[02/10/05,01:55:56] WizardUI: [2]
>>
>>ISetupManager::GetGlobalCustomProperty()
>>
>>>>failed in CPageBase::GetGlobalProperty(): GUID =
>>>>{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
>>>>[02/10/05,01:56:05] Intranet: [2]
>>>>CClientX::BIsSharepointSQLInstanceInstalled - Unable to start
>>>>MSSQL$Sharepoint service hr= 0x80070424.
>>>>[02/10/05,01:56:35] Intranet: [2] DNS record exists for companyweb. No
>>
>>need
>>
>>>>to create DNS entry.
>>>>[02/10/05,01:56:36] Intranet: [2] HrDeleteMSDEShortCut failed in
>>>>CClientX::DoInstall setup continuable. hr= [80070002]
>>>>
>>>>[02/10/05,01:56:37] Intranet: [2] Failed to get version regkey in
>>>>CClientX::HrGetSTSVersion. This is a clean install of ClientX.
>>>>
>>>>[02/10/05,01:56:57] Intranet: [2] Failed to grant db rights to sts worker
>>>>
>>>>
>>>>
>>>
>>
-- An open letter to the Security Community:: http://msmvps.com/bradley/archive/2004/12/12/23540.aspx
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