RE: 'Intranet' component will not install

From: Bill Peng [MSFT] (v-bpeng_at_online.microsoft.com)
Date: 02/11/05 

Date: Fri, 11 Feb 2005 10:29:03 GMT

Hi James,

Thank you for posting here!

Based on your description, it seems that the inexistence of the
MSSQL$SharePoint service causes the problem. However, after the manual
reinstallation of Companyweb by following the steps outlined in KB 829114
the similar issue persists.

How to remove and how to install the Windows Small Business Server 2003
http://support.microsoft.com/?id=829114

I'd like to provide you with the following suggestion:

1. Open cmd prompt.
2. Type the following command and click Enter.

msizap.exe T {65657C59-23A8-4974-B8E0-BA04EBD04E4F}

3. Remove the MSDE 2000 instance data and program installation folders. You
can find the root folder information for the default instance data folder
in the SQLDataRoot registry key value under this registry key path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\Setup

o For example, remove the MSDE 2000 data folder for SharePoint instance:
\Program Files\Microsoft SQL Server\MSSQL$SharePoint\Data

o For example, remove the MSDE 2000 program folder for SharePoint instance:
\Program Files\Microsoft SQL Server\MSSQL$SharePoint\Binn

4. Clean up registry.

[Warning] If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.

a) Use Registry Editor to remove the following MSDE 2000 registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SharePoint

b) If the following registry key points to the MSDE 2000 instance
{65657C59-23A8-4974-B8E0-BA04EBD04E4F}, remove the value
InstanceComponentSet.x. For example, InstanceComponentSet.1 has a value
that matches the {65657C59-23A8-4974-B8E0-BA04EBD04E4F}:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\Component
Set\InstanceComponentSet.1

c) Remove the SQLServer Service registry key.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQL$SharePoint

d) Remove the SQLServerAgent Service registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLAgent$SharePoint

Please refer to the following KB for related info:

Manually Remove a Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
http://support.microsoft.com/?id=320873
 
5. Reboot the server.
6. Try to reinstall SharePoint/Intranet by using the steps in KB 829114.

How to remove and how to install the Windows Small Business Server 2003
http://support.microsoft.com/?id=829114

If the problem still occurs, we will need to gather more detailed
information to continue the troubleshooting steps; however, please
understand that we do not provide more in-depth technical support in the
SBS public newsgroup and you may going to either SBS VAP (for partners and
MVPs) or PSS support.

I hope the above info helps.

Have a nice day!

Bill Peng
MCSE 2000, MCDBA
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: 'Intranet' component will not install
>thread-index: AcUQHzKN4az242TZQZW7Y6WS65uIow==
>X-WBNR-Posting-Host: 217.154.95.70
>From: "=?Utf-8?B?d3JhZ2dzeWJveQ==?=" <wraggsyboy@discussions.microsoft.com>
>References: <81ADB519-96C1-48BA-B72C-DB000A364469@microsoft.com>
>Subject: RE: 'Intranet' component will not install
>Date: Fri, 11 Feb 2005 01:51:02 -0800
>Lines: 102
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>
>Hi,
>
>Has anyone got any ideas? I'm really at a dead end here. I'm wondering
>wether I should just reinstall SBS but that just seems crazy - I should be
>able to choose to 'Install Intranet' from the SBS Add/Remove programs.
>
>Hunting through this newsgroup there are plenty of people who have had the
>same problem, there must be a resolution.
>
>Regards,
>
>James
>
>
>"wraggsyboy" wrote:
>
>> Hi,
>>
>> I'm having major problems getting SharePoint Services back on our SBS
2003
>> server after a full system restore.
>> The system was restored from a Backup Exec backup and after the restore
for
>> some reason the SSQL$SHAREPOINT service wouldn't startup (in the event
log
>> there was a 'sent startup request' information log and then immediately
after
>> a 'sent a stop request' information log every time you tried to start
the
>> service).
>>
>> So, I decided to uninstall the Intranet component, msde and reinstall,
then
>> restore the MSSQL$SHAREPOINT SQL Instance using the Backup Exec SQL
Agent.
>> And I remain at this point 2 days later.
>> The Intranet component will not install - I choose Change/Remove on
'Windows
>> Small business Server 2003' in add/remove programs, then select
'maintenance'
>> and choose to install the Intranet. On clicking next it prompts for Disk
3
>> and looks like it's installing, then I get a 'x' on the Server Tools and
the
>> error 'An error occurred while installing Windows SharePoint Services
and
>> creating your intranet site.', and no sign of the MSSQL$SHAREPOINT
service in
>> Services.
>>
>> I have attached the errorlog.txt towards the bottom of this post.
>>
>> I have uninstalled and attempted to reinstall what seems 50 times (!) -
>> following different KB articles and reboots etc.
>>
>> I have followed the manual uninstall as listed here:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;829114
>>
>> I have tried the critical update:
>>
>>
http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A83-
85F8-951E9F055BF0&displaylang=en
>>
>> Which seemed hopeful but as I don't have the SQL service installed I
think
>> this is where the update fails.
>>
>> I'm at a loss as to what to do next, please help!
>>
>> Regards,
>>
>> James
>>
>>
>>
>>
>> ERRORLOG.txt
>>
>> [02/10/05,01:55:40] Intranet: [2] CClientX::InitializeModule found no
STS,
>> but detected that SBS installed STS.
>> [02/10/05,01:55:44] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty()
>> failed in CPageBase::GetGlobalProperty(): GUID =
>> {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
>> [02/10/05,01:55:49] Licensing: [2] FindLinkByTarget failed to find the
>> licensing link with error [-2147024894].
>> [02/10/05,01:55:49] Licensing: [2] UpdateLinkPath failed to update the
>> licensing link with error [-2147024893].
>> [02/10/05,01:55:51] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty()
>> failed in CPageBase::GetGlobalProperty(): GUID =
>> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>> [02/10/05,01:55:51] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty()
>> failed in CPageBase::GetGlobalProperty(): GUID =
>> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>> [02/10/05,01:55:53] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty()
>> failed in CPageBase::GetGlobalProperty(): GUID =
>> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>> [02/10/05,01:55:54] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty()
>> failed in CPageBase::GetGlobalProperty(): GUID =
>> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
>> [02/10/05,01:55:56] WizardUI: [2]
ISetupManager::GetGlobalCustomProperty()
>> failed in CPageBase::GetGlobalProperty(): GUID =
>> {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
>> [02/10/05,01:56:05] Intranet: [2]
>> CClientX::BIsSharepointSQLInstanceInstalled - Unable to start
>> MSSQL$Sharepoint service hr= 0x80070424.
>> [02/10/05,01:56:35] Intranet: [2] DNS record exists for companyweb. No
need
>> to create DNS entry.
>> [02/10/05,01:56:36] Intranet: [2] HrDeleteMSDEShortCut failed in
>> CClientX::DoInstall setup continuable. hr= [80070002]
>>
>> [02/10/05,01:56:37] Intranet: [2] Failed to get version regkey in
>> CClientX::HrGetSTSVersion. This is a clean install of ClientX.
>>
>> [02/10/05,01:56:57] Intranet: [2] Failed to grant db rights to sts worker
>>
>>
>>
>

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