Re: Trend CSM?
From: Les Connor [SBS Community Member - SBS MVP] (les.connor_at_DEL.cfive.ca)
Date: 02/09/05
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Date: Wed, 9 Feb 2005 16:56:26 -0600
There might be an issue of timing. If XPSP2 is installed prior to
Officescan, then intervention might be required. It seems to me that if
Officescan preceeds the firewall, all is ok.
But I haven't researched it much.
Keep this in mind for future Officescan clients, and for future apps. Note
that firewall logging can be activated, and it will turn up these kinds of
connectivity problems fairly quickly.
-- Les Connor [SBS Community Member - SBS MVP] ----------------------------------------------------------- SBS Rocks ! "Jeff Teel" <jdteel@sugardog.com> wrote in message news:uXT$PlvDFHA.2288@TK2MSFTNGP14.phx.gbl... > Hi Les, > > Thanks for the suggestion. The Windows Firewall was causing the connection > problem as it wasn't even in the option list to be able to put a check > mark on. The install went normal and I restarted the client after it was > finished. I'm not sure what I did differently on my other clients but this > one wasn't connecting to the server. > > Thanks a bunch for your assistance > Jeff > > "Les Connor [SBS Community Member - SBS MVP]" <les.connor@DEL.cfive.ca> > wrote in message news:u6j34RvDFHA.2568@TK2MSFTNGP10.phx.gbl... >> If XP SP2 firewal is active, try this: >> >> Control Panel | Windows Firewall | Advanced, select (highlight) the Local >> Area Connection and click Settings. Is OfficescanNT Listener listed >> there, and does it have a check box beside it? >> >> -- >> Les Connor [SBS Community Member - SBS MVP] >> ----------------------------------------------------------- >> SBS Rocks ! >> >> >> "Jeff Teel" <jdteel@sugardog.com> wrote in message >> news:%23Qk26EvDFHA.1668@TK2MSFTNGP10.phx.gbl... >>> There are three clients plus the client that is installed on the server. >>> The only one that will not "go green" is the one that I just installed. >>> It has never been green since I installed it this afternoon. >>> >>> "Les Connor [SBS Community Member - SBS MVP]" <les.connor@DEL.cfive.ca> >>> wrote in message news:Ous6C$uDFHA.3504@TK2MSFTNGP12.phx.gbl... >>>> How many clients do you have installed at present? >>>> Does this affect all Officescan clients, or only some? >>>> If some, what has changed since the ones that work? >>>> Has this ever worked? >>>> >>>> -- >>>> Les Connor [SBS Community Member - SBS MVP] >>>> ----------------------------------------------------------- >>>> SBS Rocks ! >>>> >>>> >>>> "Jeff Teel" <jdteel@sugardog.com> wrote in message >>>> news:uFShS4uDFHA.2824@tk2msftngp13.phx.gbl... >>>>>I have installed another client with the officescan software and the >>>>>icon in the Trend web interface is still showing with a red x. I can >>>>>ping the server from this client and installed the software from the >>>>>server to the client so it at least is seeing the network but doesn't >>>>>seem to want to show that it is visible to the trend officescan >>>>>interface.If I try doing a Scan Now of that client it brings up the >>>>>window to choose which client that I want to scan but it is not showing >>>>>with the other clients on the network. Does anyone have any >>>>>suggestions? >>>>> Thanks >>>>> Jeff >>>>> >>>> >>>> >>> >>> >> >> > >
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