Re: Trend Micro CSM - cannot download Scanmail

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From: Kevin Weilbacher [SBS-MVP] (kweilbacMVP_at_gte.net)
Date: 02/09/05 

Date: Tue, 8 Feb 2005 22:12:38 -0500

http://msmvps.com/kwsupport/archive/2004/05/31/7404.aspx 

-- 
Kevin Weilbacher [SBS-MVP]
"The days pass by so quickly now, the nights are seldom long"
"Jim H" <blank> wrote in message 
news:upGD3PfDFHA.960@TK2MSFTNGP09.phx.gbl...
> Following several favourable comments regarding Trend Micro's CSM in this 
> newsgroup, we have bought a copy and loaded it onto our SBS 2003 box. 
> Anti-virus software is deployed on the server and the clients, and the 
> virus patterns are updating OK.
>
> So, we're now ready to load Scanmail. When I select "Scanmail for 
> Exchange" from the web console there is no Scanmail server set up and I 
> choose "Install". The next page asks for Exchange servername, username and 
> password. Clicking OK brings up a "System Check Result" page and clicking 
> Next opens a download box "Downloading and unpacking Scanmail Installation 
> packages". A "Connect to" box pops up requesting a username and password. 
> On entering this info, the download box (and the web console) just hang.
>
> I feel that the problem is something to do with permisssions, possibly 
> controlled by ISA server? Can anybody offer any suggestions please? [Trend 
> Micro product support seems to be very limited]
>
> Regards,
> Jim
>

Relevant Pages

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