RE: Help please with the 8bitMIME problem ...

From: Jerry zhao (v-jerryz_at_online.microsoft.com)
Date: 02/08/05


Date: Tue, 08 Feb 2005 08:16:14 GMT

Hi Geoff,

Good to hear from you!

I have the exact same view as you regarding the analysis of the issue.

Based on my research, that's the reason you're getting the 5.6.1 - "Body
type not supported by Remote Host" error has to do with a certain Extended
SMTP verb - 8bitmime. What I suspect is happening is this: we advertise
that we "speak" 8bitmime to a server that speaks a different version of
8bitmime, and when the two incompatible 8bitmime versions are ''examined''
by the server, we get the "body type not supported" error.

The way to stop this error is to stop ''advertising'' 8bitmime - that way,
the two servers don't even try to ''converse'' in incompatible versions -
here's the article that shows you how to stop it, and the action should be
performed on your server:

262168 How to Disable 8BITMIME in Windows 2000 SMTP Service
http://support.microsoft.com/?id=262168

For more information about 8-bit mime encoding, refer to the RFC 1652 at
the following link:
ftp://ftp.rfc-editor.org/in-notes/rfc1652.txt

NOTE: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.

If there is anything else that I can do for you, please feel free to
contact me. I'm glad to be of service.

Best regards,

Jerry Zhao (MSFT)

Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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